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Consumer class action launched against JB Hi-Fi over ‘junk’ warranties

Inside Retail

They were of little or no value because – the class action argues – customers already had the same rights for free under the Australian Consumer Law. A 2023 survey found 32 per cent of consumers had bought them at one time or another, often after being convinced by sales techniques. “Our

Consumer 264
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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

FedEx is planning to cut an additional $1 billion in costs, citing weak demand that led to a disappointing profit for Q2 2023, which ended Nov. The reductions will add to cost-cutting measures announced in September to bring FedEx’s total fiscal savings plan for 2023 to $3.7 FedEx had expected revenue of $23.7

Planning 278
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Beer Cartel invites consumers to buy up shares in the business

Inside Retail

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. But consumers can also make one-off purchases on the site. Each week, 20-30 new beers come online, ensuring plenty of choice for curious consumers. “We’ve Covid kind to craft beer.

Consumer 231
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Famous Footwear Parent Caleres Outlines Executive Changes

Retail TouchPoints

Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. 15, 2023, with Jay Schmidt taking the reins as the top executive.

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Is it Time for RFID to Shine?

Retail TouchPoints

In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. However, the retailer may see that stock of a particular item is low at the relevant store, and demand planning could confirm that those items are likely to sell out before being replenished if that store handles fulfillment.

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A day in the life of Rebecca Vallance-Gasan: “I am hyper-organised”

Inside Retail

The plan is to reach 20 stores globally within the next few years, with a focus on strategic growth across both the direct-to-consumer business and international wholesale. I launched and established Rebecca Vallance in London in 2011, before returning home to Sydney to continue our expansion. How has it evolved since then?

Fashion 147
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BJ’s Wholesale Club Names Interim Leader President and CEO

Retail TouchPoints

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO.

Wholesale 192