Trending Articles

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Mosiac Group goes into liquidation

Inside Retail

Mosaic Group will go into liquidation after entering voluntary administration last October. Creditors voted to liquidate the company in a meeting on July 1 after the administrators failed to receive a deed of company arrangement (DOCA) or find another proposal for the group. Mosaic has appointed its existing administrators, Vaughan Strawbridge and David McGrath, along with Kathryn Evans, Kate Warwick of FTI Consulting, as liquidators.

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The Six Trends Quickly Reshaping the Payments Industry in 2025

Retail TouchPoints

There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed, open banking is tearing down data silos and partnerships are forming between traditional financial institutions and fintechs on a global scale. Whether you’re a global retail chain, ecommerce brand, or online marketplace, changes in the payment landscape will have a profound impact on your business.

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What a Customer Service Failure Taught Me About Brand Accountability

The Retail Doctor

When you make a high-consideration purchase: a luxury mattress, custom flooring, high-end appliances, you’re not just buying a product. You’re buying confidence. You’re trusting that someone, somewhere, will know what customer service is and have your back if something goes wrong.

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Poltronesofà transforming UK sofa market after major investment in SCS stores and ranges

Retail Focus

Europe’s leading sofa retailer, Poltronesofà, is close to completing a £57 million transformation of 96 UK stores as the company offers UK customers an unmatched choice of ranges and fabrics and an enhanced in-store experience. The Poltronesofà group operates over 310 stores across Europe and is the market leader in both Italy and France, with a market presence in Belgium, Switzerland, Malta and Cyprus.

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AI In The Aisles: The Executive's Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Harnessing AI in Ecommerce for Enhanced Customer Experiences and Sales

Small Biz Trends

Key Takeaways Personalization Enhancements: AI significantly improves eCommerce by providing tailored shopping experiences through intelligent product recommendations based on customer behavior. Operational Efficiency: Implementing AI automates repetitive tasks, streamlining processes like inventory management and customer service, which allows businesses to focus on strategic growth. 24/7 Customer Support: AI-powered chatbots offer round-the-clock customer assistance, improving satisfaction by

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Step into the AI-driven store of the future, where trust and tech collide

Inside Retail

From barcode comparisons to instant resale authentication and artificial intelligence (AI) models guiding purchasing behaviour, the next evolution of artificial intelligence in retail isn’t happening in the cloud but on the shop floor. As AI reshapes both digital and physical experiences, the store is emerging as a high-stakes frontier, where value, trust and speed must collide in real time.

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Retail Supply Chains Are Broken - Here’s How Unified Platforms Fix Them

The Retail Doctor

If you've spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that weren’t designed to share data, and a patchwork of bolt-on software that leaves you with more questions than answers.

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What Retail Can Learn from Data-Driven Industries: Smarter Decisions Through Analytics

Retail Focus

Retail has always depended on observation. From spotting which shelf draws more attention to knowing which item sells best during certain times, the trade has long relied on pattern recognition. The difference now lies in how precise those patterns can be. As the amount of data available grows by the hour, retailers face the choice: either use it wisely or risk being left behind.

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Sainsbury’s boosts sales to hit highest market share since 2016

Retail Gazette

Sainsbury’s has reported its strongest start to the year with grocery sales up 5% in the 16 weeks to 21 June 2025, driving its highest market share since 2016. The supermarket’ s growth is fuelled by “consistently great value, outstanding quality and excellent availability,” according to CEO Simon Roberts, who highlighted the retailer’s expanded Aldi Price Match campaign which covers around 800 everyday essentials.

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How brands like Halara, White Fox, PE Nation connect with Gen Z on TikTok

Inside Retail

In the social landscape shaped by Gen Z and millennials, platforms like TikTok and Instagram serve not just as promotional tools, but as powerful engines of cultural creation that foster lucrative online communities. Younger generations are driving brand narratives, from micro-trends to macro-movements, in real time. In turn, brands that resonate most are those participating in that dialogue, not just observing from the sidelines.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

Retail TouchPoints

The evolution of ecommerce has seen traditional retailers such as Walmart, Target and Best Buy embrace the marketplace model by listing products from third-party sellers, while marketplaces like Amazon have introduced first-party inventory alongside third-party products. This shift allows retailers to expand their catalog without the burden of holding excess stock, but creates new challenges for product discovery and visibility.

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Karol G Launches Tropicoqueta on TikTok, Sparking New Trends for Small Brands

Small Biz Trends

Karol G takes center stage on TikTok with the launch of her vibrant album Tropicoqueta , promising to reshape how small businesses engage with audiences on the platform. With a host of new features aimed at fostering community and cultural connection, the celebration invites businesses to tap into trending conversations and visual storytelling. TikTok has rolled out an exclusive in-app experience to honor the album’s release on June 20.

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What Retailers Can Learn from Other Industries’ Use of AI

Retail Focus

Artificial intelligence (AI) is transforming industries at a rapid pace, from healthcare to finance and logistics. As sectors embrace automation, personalisation, and data-driven decision-making, it’s clear that AI is more than just a tech trend—it’s a business imperative. Retail, which thrives on customer insight and operational efficiency, stands to gain immensely by observing how other industries apply AI strategically to improve both internal processes and external experiences.

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Food prices surge as hot weather and higher costs bite

Retail Gazette

Food price inflation surged to 3.7% in June, the sharpest rise in more than a year, as British retailers warned of the combined impact of climate pressures and rising operational costs. Figures from the British Retail Consortium (BRC) and NielsenIQ show food costs jumped from 2.8% in May, helping to push overall shop price inflation back into positive territory for the first time since July 2024.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Frasers Property unveils first global brands at ECQ Outlet 

Inside Retail

The first group of retailers confirmed for ECQ Outlet, the third stage of its Eastern Creek Quarter (ECQ) precinct in Greater Western Sydney, has been revealed by Frasers Property Australia. The new outlet centre , scheduled to open next year, will be home to the largest Asics store in Australia. Other confirmed brands include Adidas, Fila, Puma, Calvin Klein, Tommy Hilfiger, Tarocash, Connor, Rockwear and Strand.

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Resale Leaders Applaud New Congressional Recommerce Caucus

Retail TouchPoints

Major resellers including Etsy, Poshmark, Ebay and Depop , along with industry group American Circular Textiles , are expressing their support for the newly launched Recommerce Caucus, a bipartisan coalition championing the fast-growing circular economy, which is projected to reach as high as $1.04 trillion by 2035. The caucus, led by Rep. Sydney Kamlager-Dove (CA-37) and Nicole Malliotakis (NY-11), is committed to advancing forward-looking policies that support small businesses, expand access t

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What Is Social Commerce and How It Transforms Online Shopping Today

Small Biz Trends

Key Takeaways Definition of Social Commerce: Social commerce integrates social media platforms with e-commerce, allowing users to discover and purchase products seamlessly, enhancing the online shopping experience. Importance of User Engagement: High levels of customer interaction through user-generated content, influencer partnerships, and engaging storytelling are crucial for building brand loyalty and driving sales.

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Retail Supply Chains and Commodity Risk: How Trading Brokers Are Becoming Strategic Partners

Retail Focus

Supermarket shelves look calm, yet the prices behind every carton of milk or bag of rice can shift overnight. Weather, geopolitics, energy costs, even a ship stuck in a canal can nudge a commodity upward and squeeze retail margins. If the past few years have taught purchasing teams anything, it is this: price risk is no longer a distant finance issue.

Finance 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Autumn Fair 2025 reveals powerful content agenda designed to equip independent retailers for a changing market

A1 Retail

Autumn Fair , the UK’s leading marketplace for home, gift, and fashion, has revealed its most ambitious and retailer-focused content programme to date. Practical, focused, and easy to consume, it’s been thoughtfully designed to fit around buyers and deliver maximum value in minimal time. Taking place at the NEC Birmingham from 7–10 September 2025, this year’s show recognises the pressures facing independent retailers, from rising costs and evolving customer behaviours to the demands of digital t

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ABS data shows retail sales surged 3.3 per cent in May

Inside Retail

Australian retail sales surged 3.3 per cent year-over-year in May, according to Australian Bureau of Statistics (ABS) data, reaching $37.3 billion. Cosmetics, sports and recreational goods saw the largest increase, up 4.78 per cent, followed by cafes, restaurants and takeaways, which rose 3.83 per cent year-on-year. According to the ABS , department store spending increased by 3.7 per cent, while spending on clothing, footwear, and accessories rose by 3.5 per cent.

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Walmart Opens its Own Beef Processing Plant in Kansas to Bolster Supply Chain Resilience

Retail TouchPoints

Walmart has opened its first-ever owned and operated case-ready beef processing facility in Olathe, Kan., continuing a yearslong effort to build an end-to-end supply chain for Angus beef. The new Walmart beef facility in Olathe, Kan. (Image courtesy Walmart) The facility will process fresh beef into case-ready cuts, packaged and ready for retail, which will then be shipped directly to Walmart distribution centers to serve stores across the Midwest.

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Engaging Social Media Content Ideas to Boost Your Online Presence

Small Biz Trends

Key Takeaways Engagement is Key: High-quality, engaging content is essential for boosting brand awareness, increasing interaction, and cultivating customer loyalty on social media platforms. Diversify Content Types: Utilize a mix of interactive polls, behind-the-scenes content, user-generated content, videos, ads, and influencer partnerships to maximize your social media impact.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Nespresso to open new boutique at St James Quarter

Retail Focus

St James Quarter has announced that Nespresso, the global coffee brand, is set to open its only Edinburgh boutique at the leading destination, introducing its latest experiential retail concept. The 1,173 sq ft Nespresso will join Level 3’s line-up of aspirational brands, further bolstering the Quarter’s premium offer. The St James Quarter Nespresso will deliver a fresh experience and be a continuation of the brand’s new boutique concept, designed to foster meaningful connections and elevated co

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WHSmith slashes £12m from high street sale to push deal through

Retail Gazette

WHSmith has completed the sale of its high street business to private equity firm Modella Capital — but at a reduced price after weaker trading conditions led to a last-minute renegotiation. The retailer will now receive up to £40m from the deal, down from the £52m originally agreed when the sale was first announced in March. WHSmith confirmed it has received £10m upfront, with a further £20m in deferred consideration tied to the future cash flow of the business through to August 2026.

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Woolworths to close MyDeal online marketplace in digital business refocus

Inside Retail

Woolworths will be closing MyDeal, its online marketplace website, in September to refocus on Everyday Market and Big W’s marketplace. The company estimates the cash cost of the closure to be between $90 and $100 million, with non-cash expenses relating to the impairment of MyDeal’s assets to be around $45 million. This includes a payout for the remaining 19.8 per cent stake in the business still held by its original founders and management team.

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From Mobile Excellence Today to AI-Driven Commerce Tomorrow: Staying Relevant in the New Retail Reality

Retail TouchPoints

Ecommerce brands today face a critical junction. Rapid shifts in consumer behavior, combined with accelerating technological innovation, require retailers to prioritize mobile site excellence more urgently than ever. This isn’t just about minor incremental improvements or ticking boxes on performance checklists – it’s about survival and relevance in a fundamentally transforming retail landscape.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Google Experts Unpack AI Inference: What Small Businesses Need to Know

Small Biz Trends

Google Gemini has launched a new feature that promises to reshape how businesses access and leverage artificial intelligence. With an increasing number of small businesses looking for efficient solutions, this tool is set to streamline workflows and improve decision-making processes. Gemini leverages generative AI to deliver precise data insights and predictive analytics, giving small business owners a competitive edge.

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What effect are online casinos having on the e-commerce landscape?

Retail Focus

The e-commerce sector has been one of the fastest-evolving digital spaces of the past two decades. While traditional online retail, fashion and electronics have dominated much of the conversation, a quiet but powerful force has emerged: online casinos. With increasing digitisation, payment innovation and behavioural data use, online gambling platforms are reshaping not just how people spend but how platforms operate, market and scale.

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Brand impersonation at scale: How lookalike domains bypass traditional defenses

Cisco Retail

With more than 30K lookalike domains identified in 2024, organizations need the visibility and context to detect and respond to threats. Learn how to do that.

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What the closure of MyDeal signals about the future of marketplaces in Australia

Inside Retail

Woolworths Group’s recent decision to shutter MyDeal could signal a broader shift away from standalone marketplaces in Australia, according to two retail industry experts. The move was confirmed in an ASX announcement on June 27, following a strategic review led by Woolworths Group’s CEO Amanda Bardwell. The company concluded that MyDeal lacked a clear pathway to profitability or adequate return on capital.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.