Retail TouchPoints

APRIL 17, 2023

Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. At Nordstrom, Morris will oversee technology functions including engineering, data science and analytics. Morris will bring more than 25 years of tech experience, most recently as SVP of Enterprise Business Services at Walmart.

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Location Management Marketing ATS 259

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Earlier this year, Amazon piloted the RFID-enabled Just Walk Out technology for a few games at Climate Pledge Arena, home of the NHL’s Seattle Kraken.

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Apparel Payment Services Checkout Location 278

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022. for its Ame Go convenience stores.

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Checkout Payment Services Supermarket Customer Experience 297

Retail TouchPoints

OCTOBER 27, 2022

Trigo’s solution is designed to help supermarkets create a “digital twin” of the store using feeds from ceiling-mounted cameras and shelf sensors. The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. “By

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Checkout Inventory Management Supermarket Finance 289

Retail TouchPoints

FEBRUARY 11, 2021

Badger Technologies has introduced the Badger UV Disinfect robot, an autonomous ultraviolet (UV) disinfecting robot designed to combat COVID-19 and high-risk pathogens commonly found in grocery, foodservice and retail environments. The machine can reach and disinfect store spaces including shelves, aisles and checkout areas.

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Checkout Store Operations 264

Inside Retail

APRIL 11, 2022

The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. With digitalisation in the retail sector gaining significant momentum, retailers are increasingly exploring new technologies to streamline services and simplify store operations.

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Payment Services Checkout Point of Sale Advertising 147

365 Retail

DECEMBER 15, 2022

Perhaps the biggest vote of confidence for in-store operations was the finding that all retailers surveyed said they were planning to invest in their in-store experience in 2023. . To learn more about Sony’s innovative display and digital signage solutions for Retail, visit pro.sony /retail .

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Store Operations Customer Experience Promotions Management 78

365 Retail

JANUARY 24, 2024

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Check out what’s already happening in stores: Smart shelves have transformed from mere storage to intelligent inventory guardians. But how exactly?

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Cisco Retail

JANUARY 26, 2024

Understanding how to best serve customers is a primary focus for retailers. However, gaining this understanding can be complex. Retailers need to know what their customers are buying, when they’re b… Read more on Cisco Blogs

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Store Operations 98

Retail TouchPoints

MAY 6, 2024

By using an AI-enabled software solution to pre-cool the store before a planned energy reduction, the retailer ensures the event doesn’t impact customer comfort. When the store is closed, lights go off to reduce energy bills — regardless of whether staff check every switch before they lock the door.

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Store Operations Management Location Customer Experience 286

Retail TouchPoints

DECEMBER 8, 2020

plans to tap Zippin’s technology to open checkout-free Ame Go stores across the country, building on an existing location in Rio. Additionally, Brazilian retailer Lojas Americanas S.A. These will vary in size from 250 to 3,000 square feet and will be located in high-traffic urban locations. ”

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Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

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Checkout Payment Services Store Operations Customer Experience 259

Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. Amid all the turmoil, one thing is clear: COVID-19 is simply a catalyst for adopting digital retailing technology. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping.

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Merchant Services Payment Services Shipping Shopping 220

I Vend

SEPTEMBER 1, 2022

iVend Success Stories iVend’s retail technology enables retailers to build resilience. See how our solutions are helping stores around the world. How can retail technology help retail stores to prepare for recession? Retail technology can help to deliver on these goals.

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Dead-Stock Payment Services Sporting Goods Inventory Management 98

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Cornelius: We’ve seen engagement-driven concepts with more community stores.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

JANUARY 13, 2023

The Afresh Technologies predictive ordering platform will power forecasting, inventory and store operations, providing department managers with easy-to-use ordering tools that leverage real-time insights.

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Inventory Management Grocer Store Operations Supermarket 305

Talking Retail

JUNE 15, 2021

Henderson Group, which owns the Spar, Eurospar, and Vivo grocery brands in Northern Ireland, has formed a partnership with store operations platform Applied Data Corporation (ADC). This story continues at Henderson Group introduces technology to support Natasha’s Law regulations. The new allergen law requires that.

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Store Operations ATS 110

Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

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Inventory Management Supermarket Store Operations Customer Experience 285

Retail TouchPoints

SEPTEMBER 30, 2020

To ensure realogram-to-planogram (R/P) alignment, retailers need to invest in advanced technology solutions that help them identify any missteps. In order to effectively implement R/P alignment technology, companies first need to have a strong grasp of their needs. The Importance of P/R Alignment. There are a number of reasons.

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Store Layout Management ATS Store Operations 172

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

DECEMBER 20, 2023

The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. Additionally, we will see retailers and their RMNs offer distinct opportunities for in-store activation via mobile and in-store technology like digital screens.

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Advertising Store Operations Merchant Services Wholesale 264

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

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Loss Prevention Visual Merchandising Store Operations Fulfillment 258

Retail TouchPoints

NOVEMBER 29, 2022

RFID solution provider SML will work with touchscreen supplier Elo to combine their respective technologies in a partnership that aims to streamline the customer experience through increased interactivity and customer engagement. An example is Swedish retailer MQ , which deployed the new solution in their fitting rooms.”. “Elo

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Customer Experience Store Operations Management ATS 276

Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

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Inventory Management Promotions Finance Store Operations 263

Retail TouchPoints

MARCH 18, 2024

The top three areas where retailers plan to use generative AI are in customer service, marketing and store operations. In part because the generative AI adoption curve has been so steep, concerns about the technology — and the quality of the data that informs its responses — have taken on greater urgency.

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Store Operations Shopping Marketing Management 317

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

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Payment Services Checkout ATS Inventory Management 52

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG).

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Store Operations Customer Experience Location ATS 312

Retail Times

SEPTEMBER 5, 2023

High Street retailer Marks & Spencer (M&S) for computer-vision and AI-based SymphonyAI Store Intelligence capabilities across more than 500 stores.

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Store Operations 40

Retail TouchPoints

AUGUST 8, 2022

The new executives will help Torrid scale its business while building up its technology and digital capabilities. Martin’s new role will put him in charge of all finance and operations at Torrid, including IT, store operations, customer service, real estate, logistics, distribution and supply chain.

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Finance Store Operations Apparel Accounting 270

Retail Times

OCTOBER 24, 2023

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that REMA 1000 has migrated SymphonyAI store mobility, store operations, demand forecasting, and space planning and automation to SymphonyAI’s hosted cloud-based platform.

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Store Operations Planning Space Planning 40

Retail TouchPoints

FEBRUARY 26, 2024

Since then, the demographic makeup of California has changed dramatically, not to mention the economic and technological realities of the state and the country. Sherwood took Retail TouchPoints behind the scenes of the chain’s technology and service evolution as it continues to grow across the West. How do you tie that all together?

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Loss Prevention Jewelry Payment Services Accounting 299

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

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Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year.

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Location Planning Store Operations Customer Experience 297

Inside Retail

AUGUST 21, 2023

Mel Marsh, MD for Australia of Glory Global Solutions, a leader in cash technology solutions, says it has never been a more important time for retailers to consider deploying new technologies to relieve staff from cumbersome cash-handling tasks so they can undertake more productive roles, such as interacting with customers.

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Payment Services Management Store Operations Returns 246

Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process.

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Fulfillment Markdowns Store Operations Customer Experience 302

Theatro

APRIL 5, 2023

The goal was to create consistent in-store communications across all stores and to overcome challenges caused by manual processes and legacy communication tools. We recognized that their proposal across the difference technologies and devices would have the greatest potential impact.”

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Employee Engagement Management Location Accounting 52

Retail Focus

FEBRUARY 12, 2024

For students diving into retail design or technology, this intersection of design and tech offers a fascinating area of study. In fact, it’s not uncommon for students to explore these themes in their projects, sometimes even pondering, “Could I create a model smart store for my capstone project?”

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