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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands? With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Robotics on the rise. The rise and rise of AI.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience. AI and robotics will be widespread: By 2032, you should expect pickup only grocers to be open throughout the U.S.,

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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

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Newegg Expands Resale Offering with ‘Refreshed’ Program for Electronics, Appliances

Retail TouchPoints

Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other brands of computer monitors , laptops , tablets , mobile phones and robotic vacuums. These cards are then resold after being inspected.

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The three pillars Godfreys is investing in to transform the business

Inside Retail

Godfreys CEO David Lee told Inside Retail that the retailer has refurbished about 60 stores over the last two years. It is aiming to refurbish 50 per cent of its remaining stores by the end of the 2023 financial year, and 25 percent of stores in the years’ following. We] have 170+ stores across Australia and New Zealand.

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Vallarta to Implement Integrated Inventory Management Solution

Retail TouchPoints

Vallarta Supermarkets will implement Logile IMS, an inventory management solution that will allow the Southern California regional supermarket chain to manage orders and receiving while also handling in-store production and service, via integration with the retailer’s forecasting and workforce management solutions.

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Navigating the fine line between AI, personalisation and engagement

Inside Retail

It is still permissible to collect and store his first-party data. This is a term used to describe robots or CGI figures that seem almost human but have a flaw or imperfection that people find creepy. The challenge is striking a balance: an overly robotic chatbot might reduce the level of engagement that companies are seeking.