Retail TouchPoints

JANUARY 12, 2024

Just Walk Out also provides retailers with analytics data while preserving customers’ privacy, offering aggregated and anonymized analytics around how products are considered, picked up, returned to the shelf and purchased. Amazon emphasized that it does not use or collect any biometric information as part of this data-gathering. “We

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Payment Services Accounting Checkout Apparel 224

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Payment Services Wholesale Store Layout Inventory Management 234

Retail TouchPoints

SEPTEMBER 19, 2023

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” “This means products like clothing need to be packaged in bags or boxes — but that’s not always the way people shop for soft goods.

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Apparel Payment Services Checkout Location 235

Retail TouchPoints

OCTOBER 4, 2023

Many retailers are needlessly accepting shockingly low conversion rates when stronger ecommerce strategies could be driving much higher returns, without the need to invest more into campaigns or advertising. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 247

Merchant Services Social Commerce Checkout Payment Services 247

Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. The surge in ecommerce was enough to create trepidation in the commercial real estate industry.

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Fulfillment Checkout Store Layout Consumer 262

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place.

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Checkout Location Shopping Consumer 291

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic.

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Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

NOVEMBER 11, 2021

Easton Town Center CEO Jennifer Peterson of Steiner + Associates will discuss the innovative solutions they’ve implemented throughout the customer journey, such as centralized pickup and return locations and using AR to improve brand and product discovery. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 281

M19 Retail

DECEMBER 9, 2022

Valuable data such as return on investment, innovation, reliability, support, and customer satisfaction are collected and analyzed. Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Retail TouchPoints

JULY 29, 2020

Similarly, brands and retailers also are getting savvy about how they leverage in-store concession spaces; for example, launching new items on selected days to test market response or entice consumers to return time and again. This makes clear how radical the impact of digital transformation has been in nearly every industry.

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Payment Services Fulfillment Location Checkout 183

Mass Relators

SEPTEMBER 12, 2022

increase over 2019 — representing the highest annual online sales growth ever, the Commerce Department reported. As we have all experienced, this growth has subsided from its peak numbers, but by no means has it returned to normal levels — i.e., pre-COVID levels. This was a 32.4%

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

I Vend

AUGUST 13, 2023

They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. The key is to ensure that you select a cloud-based point of sale platform that also has an offline option.

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Payment Services Supply Chain Management Store Operations Point of Sale 105

I Vend

MAY 5, 2023

Learn more about the best retail point of sale. When it comes to technology, today’s retail management solutions are almost unrecognisable compared to their forerunners – the large, fixed in-store terminals where we used to queue up to check out. Read more Nothing stands still for long in the world of retail.

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Management Point of Sale Promotions Niche Retailing 95

Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown. There is no ‘returning to normal’.

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Payment Services Fulfillment Store Operations Consumer 273

I Vend

DECEMBER 10, 2023

Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit.

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Shrinkage Inventory Management Store Layout Checkout 87

Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. It just it doesn’t seem like they’ve. [6:00]

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Visual Merchandising Payment Services Advertising Merchant Services 105

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management tracks time and analyzes employee attendance patterns to help retail stores manage issues related to predictable losses in employee coverage. Retailers can maximize capacity and improve efficiency at point-of-sale in many ways by handling the average amount of time for an employee to handle customer queries.

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Management Payment Services Employee Engagement Store Operations 76

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store.

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. This level of POS ecommerce integration delivers multiple benefits: Consistent loyalty experience – for example users can earn points in a digital commerce transaction and spend them in-store.

Payment Services 94

Payment Services Merchant Services Point of Sale Customer Experience 94