article thumbnail

Sephora Debuts Contactless Payment via Associates’ iPhones

Retail TouchPoints

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

article thumbnail

Walgreens to Add Claire’s Assortment in 4,400+ Stores

Retail TouchPoints

As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement. Together we will extend Claire’s trend-driven shopping experience to new and existing customers, giving Walgreens shoppers more to love, fostering deeper connections and inspiring self-expression.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

Retail TouchPoints

We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us. Same thing with process optimization: that AI model typically doesn’t work out of the box. And then, fuel dependency — data is the fuel to power your AI model. [One

article thumbnail

How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

article thumbnail

Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

Retail TouchPoints

I was just in a mass merchant store the other day and they had a display with a bunch of different types of disinfectants and hand sanitizer brands I had never heard of prior to the pandemic. Production is No Longer a Challenge, but Logistics Remain Strained. Omnichannel Means One Channel, Not Two Connected Channels.

Shopping 300
article thumbnail

The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ). Its Community of Gen Zers 3.

article thumbnail

Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 261