Retail TouchPoints

APRIL 19, 2021

Macy’s Backstage , Lids and Carhartt all have announced expansions of shop-in-shop formats with parent and partner retailers. Lids has partnered with DSW and The Shoe Company for in-store shops at locations in Canada; and Carhartt and Tractor Supply Company are expanding their successful shop-in-shop partnership.

Shopping 295

Shopping Planning Location ATS 295

Retail TouchPoints

FEBRUARY 15, 2023

Petco will expand its exclusive retail partnership with  Canadian Tire with the addition of Petco shop-in-shops at 99% of Canadian Tire stores by the middle of 2023 as well as a dedicated product assortment online at canadiantire.ca. Petco also has a shop-in-shop experience at Lowe’s stores , which launched in early 2022.

Location 235

Location Shopping ATS Marketing 235

Retail TouchPoints

MAY 1, 2024

With the launch of our new digital functionalities and services, we are proud to offer our customers an enhanced dorm shopping experience from start to finish.” “We want to make outfitting a dorm a seamless and enjoyable experience,” said Jennifer Kellor, President of Pottery Barn Teen in a statement.

Shopping 173

Shopping Store Operations Customer Experience Fulfillment 173

365 Retail

JANUARY 24, 2024

With e-commerce reshaping how we shop, it’s a wake-up call for traditional retailers to advance their methods. By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Interactive displays are stepping up the shopping game.

Store Operations 52

Store Operations Apparel Shopping Fashion 52

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The post Sustainable shopping: what options are available to retailers?

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail TouchPoints

JULY 6, 2023

Christmas Tree Shops is planning to liquidate and close all of its stores if it can’t find a buyer, according to court documents. Christmas Tree Shops originally sought Chapter 11 protection in early May, with plans to stay in business after closing approximately 10 out of 82 stores.

Shopping 219

Shopping Planning Store Operations ATS 219

Retail TouchPoints

JUNE 1, 2022

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months.

Shopping 279

Shopping Department Stores Location Planning 279

Retail TouchPoints

MAY 8, 2023

Christmas Tree Shops , which filed for Chapter 11 bankruptcy on May 5, reportedly plans to emerge from the process with most stores open, according to The Wall Street Journal. The retailer, which currently operates 82 stores, is aiming to close 10 underperforming stores during bankruptcy before emerging from Chapter 11 in August 2023.

Shopping 232

Shopping Planning Location Store Operations 232

Retail TouchPoints

NOVEMBER 14, 2023

Natura &Co will sell The Body Shop to Aurelius for £207 million ( $257.8 The private equity group is seeking to enhance ESG aspects in its portfolio and is committed to maintaining The Body Shop’s distinctive values, instilled by its founder, Dame Anita Roddick. stores in April 2022.

Shopping 202

Shopping Fashion Customer Experience Store Operations 202

Retail TouchPoints

JULY 19, 2023

Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season. local time, most Walmart stores will feature a quieter shopping environment, with store lights dimmed, music turned off and any screens with moving pictures switched over to a stationary image.

Shopping 226

Shopping Checkout Accounting Planning 226

Retail TouchPoints

NOVEMBER 14, 2023

These “Powered by Circuit City” partnerships will be centered on store-in-store concepts designed to seamlessly integrate the retailer’s electronics expertise and global brand awareness with other retail platforms, both online and in-store.

Planning 236

Planning Shopping Location Consumer 236

Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 260

Discount Store Shopping ATS Payment Services 260

Retail TouchPoints

MARCH 28, 2023

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. The stations are now available in 800 stores worldwide and, after bringing the program to its U.S. footprint. “We

Shopping 228

Shopping Consumer Planning Marketing 228

Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

Store Operations 74

Store Operations Shopping Inventory Management Returns 74

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. believe open air shopping centers with the right mix of retailers are more important than ever before.

Location 308

Location Shopping Fulfillment Grocer 308

Retail TouchPoints

DECEMBER 23, 2020

Great American Outdoors Group, parent company of Bass Pro Shops , Cabela’s and White River Marine Group , will acquire Sportsman’s Warehouse for $785 million in cash, according to The Street. The transaction is expected to close in the second half of 2021.

Outdoor 263

Outdoor Shopping Fulfillment Store Operations 263

Retail TouchPoints

DECEMBER 14, 2020

I would say that the forecasting for what was going to be needed has changed, based on the impact of the pandemic and human behavior on shopping,” said Alan Boehme, CTO at H&M Group during the webinar. “ Production is No Longer a Challenge, but Logistics Remain Strained. This same interplay of data will be vital to fulfillment.

Shopping 299

Shopping Merchant Services Fulfillment Returns 299

Retail TouchPoints

MARCH 23, 2022

Demonstrating a high level of confidence in its “off-price and on-trend” Backstage concept, Macy’s will add 37 of the shop-in-shops across the country this spring. At that time Macy’s said it was aiming for a total of 270 Backstage shop-in-shops, and with these new expansion plans the retailer will have exceeded that goal.

Shopping 197

Shopping Payment Services Apparel Fashion 197

Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Leveraging Data for Stronger Lease Negotiations.

Shopping 265

Shopping Promotions Kiosk Location 265

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. Black Friday is once again the top day to shop, with 114.9 An estimated 166.3

Shopping 256

Shopping Department Stores Planning Accounting 256

Retail TouchPoints

MARCH 18, 2024

“Generative AI has only been publicly available as a friendly user interface since November 2022, and it’s already being embedded in retail operations such as customer service, marketing and even new shopping experiences,” said Michelle Grant, Director, Strategy and Insights for Retail at Salesforce in an interview with Retail TouchPoints.

Store Operations 287

Store Operations Shopping Marketing Management 287

Retail TouchPoints

SEPTEMBER 18, 2023

Stop & Shop has enhanced its in-store googly-eyed Marty robots to alert store associates when items need restocking, as well as detecting, in real time, when items are misplaced. Stop & Shop parent company Ahold Delhaize debuted the robots, which are manufactured by Badger Technologies , in January 2019.

Shopping 147

Shopping Supermarket Store Operations Customer Experience 147

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Front of Store Conditions .

Store Operations 76

Store Operations Management Checkout Customer Experience 76

Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions.

Shopping 321

Shopping Checkout Payment Services Consumer 321

Retail TouchPoints

MAY 4, 2022

It’s no secret that in-person shopping is a multi-sensory experience. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

Shopping 264

Shopping Finance Supermarket Management 264

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 252

Store Operations Shipping Fulfillment Store Layout 252

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation.

Shopping 246

Shopping Outdoor Fulfillment Returns 246

Retail TouchPoints

JANUARY 28, 2021

UST, a digital transformation solutions company, has launched the UST Walk-In, Walk-Out frictionless shopping solution. This contactless solution is designed to eliminate long checkout lines and waiting times by enabling shoppers to walk into a store, grab their items and immediately walk out. Asia and Europe.

Shopping 245

Shopping Checkout Marketing ATS 245

Retail TouchPoints

SEPTEMBER 21, 2020

Six months after launching a digital shop for DSW shoe styles on Hy-Vee.com , the retailers are moving their partnership into the brick-and-mortar space. By October 2, DSW shops will open at six Hy-Vee locations in Minneapolis, with additional DSW shop-in-shops slated to open in 2021. Hy-Vee, Inc.

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Supermarket Shopping Accessories Apparel 161

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

Checkout 206

Checkout Payment Services Store Operations Customer Experience 206

Retail TouchPoints

APRIL 20, 2022

NIO has made sure to focus on the internal and external design for their showrooms to offer their customers and first-time visitors a high-end shopping experience. That is why these experience spaces sometimes include cafés with signature drinks, libraries, conference rooms, lounges and even childcare services. .

Shopping 279

Shopping Consumer Location Planning 279

Retail TouchPoints

SEPTEMBER 12, 2022

But it was the stress Barbora Samieian felt while shopping for furniture after the birth of her first child that made her think there was an opportunity to completely rethink furniture design and merchandising. You walk into these stores and there’s so much variety — different qualities and different styles.”

Shopping 244

Shopping Customer Experience Shipping Consumer 244

Inside Retail

APRIL 21, 2024

per cent) of surveyed department store operators expect their sales to grow in 2024, a significant decrease from last year’s 85.7 The report revealed that while department stores and convenience stores experienced higher growth rates than total retail sales, supermarkets faced negative growth for the first time.

Department Stores 147

Department Stores Store Operations Consumer Supermarket 147

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 241

Shopping Checkout Payment Services Kiosk 241

Retail TouchPoints

JANUARY 13, 2023

The Afresh Technologies predictive ordering platform will power forecasting, inventory and store operations, providing department managers with easy-to-use ordering tools that leverage real-time insights. In addition, it helps to ensure our customers have access to fresher products when shopping with us.”.

Inventory Management 270

Inventory Management Grocer Store Operations Supermarket 270

Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. People look forward to their outing to the “essential” grocery store if they feel confident and safe while there.

Shopping 213

Shopping Checkout Location Planning 213

Retail TouchPoints

JULY 20, 2020

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. The new ‘Groceries from Walmart’ feature that lives within Yahoo Mail takes one more step out of our customers’ days, helping them shop when, how and where they want.”.

Shopping 190

Shopping Checkout Consumer Location 190