Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. That will happen this year. Those early use cases make sense because they deliver immediate results.

Consumer 290

Consumer Customer Experience Checkout Shopping 290

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business.

Fulfillment 306

Fulfillment Shipping Suggestive Selling Management 306

Retail TouchPoints

APRIL 3, 2024

So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage. His focus on content management and digital signage content strategy has been an essential aspect of his role at Spectrio.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

JUNE 29, 2022

Both stores in malls and freestanding stores should use an access control solution for rooms like stockrooms and offices to ensure only the right people — including the right employees or managers — can enter. Ensure that your store has proper lighting for clear video footage.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

AUGUST 14, 2023

In its report, Transforming Operations Management For A Digital World , McKinsey discusses a bank’s investment in digitization and the operational changes required to succeed. This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

Loss Prevention 245

Loss Prevention Management Planning Location 245

Retail TouchPoints

JANUARY 8, 2024

This includes monitoring their employees and ensuring they receive the training they need to manage money and inventory appropriately. He has more than 20 years of experience bringing disruptive and innovative solutions to market in B2B ecommerce, marketing technology and enterprise software segments.

Loss Prevention 261

Loss Prevention Returns Point of Sale Shipping 261

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Inventory management. from 2023 to 2030.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Mass Relators

MARCH 1, 2024

NationsBenefits, the market leader for supplemental benefits and health care fintech solutions serving the health care managed care market, announced that Southeastern Grocers (SEG), parent company and home of Harveys Supermarket and Winn-Dixie grocery stores, has joined NationsBenefits’ network of grocery and over-the-counter (O-T-C) retailers. “We

Grocer 52

Grocer Supermarket Point of Sale Location 52

Retail TouchPoints

JULY 25, 2023

It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S. population within five miles of a Walgreens store. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs.

Payment Services 246

Payment Services Fulfillment Store Operations Point of Sale 246

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 278

Apparel Payment Services Checkout Location 278

Retail TouchPoints

AUGUST 30, 2023

Email is a top communication channel to reach customers, and 72% of brands allow customers to manage personal preferences. However, only 34% allow shoppers to manage how often they receive emails. Tip 5: Communicate on a customer’s schedule and preferred method of communication—not yours.

Checkout 262

Checkout Shipping Customer Experience Point of Sale 262

Retail TouchPoints

JULY 29, 2020

With a new retail management solution in place, Burton will now be able to: Deploy mobile POS (mPOS) devices in its stores; Provide store associates with improved visibility into customer, product and inventory data ; and Gain a unified view of its e-Commerce and brick-and-mortar operations at both the store and headquarters levels.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

OCTOBER 4, 2023

Across multiple channels, they provide an ever-present buying influence for consumers — which is particularly useful when flash sales or immediate focuses on certain products are needed. In what has been a challenging year for many retailers, seamlessly reflecting buying preferences becomes more important than ever before.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

AUGUST 23, 2023

There are many benefits to be gained from self-checkout system implementations, which is why it’s not surprising that the global market is expected to show a 16% CAGR between now and 2030. This is the only way to get a handle on the data deluge; it must be broken into smaller, bite-sized chunks.

Checkout 246

Checkout Payment Services Location Point of Sale 246

Retail TouchPoints

MAY 27, 2022

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget.

Employee Engagement 289

Employee Engagement Point of Sale Consumer Management 289

Retail TouchPoints

SEPTEMBER 30, 2020

The new concept was tested in select stores and will be implemented in more stores this fall, evolving based on customer and associate feedback. Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

NOVEMBER 2, 2020

Earlier this year, Amazon announced it would sell its Just Walk Out technology to other retailers, and hospitality group OTG became the first to deploy it in select CIBO Express Gourmet Markets in airports. Our students embrace new tech and Market Next was a logical next step. Students like it, because it saves them time.

Checkout 293

Checkout Payment Services ATS Location 293

M19 Retail

JUNE 8, 2023

We must relentlessly innovate and deliver value to our market while excelling our customer service.” Mi9 Retail resolves the market need for a merchandise management system that caters to the unique requirements of retailers dealing with high SKU volumes, complex products, and inventory management challenges.

Point of Sale 40

Point of Sale Inventory Management Management Store Operations 40

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. That’s our goal.

Inventory Management 321

Inventory Management Beauty and Health Management Planning 321

Retail TouchPoints

SEPTEMBER 18, 2023

That said, consumers are still feeling the pinch of the economic environment, which will be reflected in modest overall sales growth from last year. Since we saw store visits rise back up last year though, I’d expect even higher foot traffic, comparatively, this year.

Social Commerce 326

Social Commerce Checkout Consumer Point of Sale 326

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 200

Payment Services Fulfillment Location Checkout 200

Retail TouchPoints

FEBRUARY 15, 2021

And while no one knows for sure how those months will play out, there are a number of trends in the market and in observed consumer behavior that can help retailers make the most of their virtual and physical spaces. A Look at the Market. The surge in ecommerce was enough to create trepidation in the commercial real estate industry.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

M19 Retail

DECEMBER 9, 2022

Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce. Health crisis: what impact on supply management in points of sale? About Mi9 Retail. Mi9 Retail is headquartered in Miami, Florida.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Retail TouchPoints

SEPTEMBER 8, 2021

Self-checkouts have been prevalent in retail stores across America since the early 2000s. By 2024, the market is expected to hit $4billion , with 468,000 units installed globally. Check out our Video Management Software page to learn more. . The Growth of Self-Checkout .

Checkout 246

Checkout Merchant Services Grocer Shopping 246

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

AUGUST 17, 2020

Being efficient isn’t just about managing costs. An agile operation means you are primed to adjust what you do, and are ready to jump and make the most of the opportunities that change brings. Over a number of years the company have measured how much time is spent with customers, and on tasks in stores, in a number of markets.

Customer Experience 200

Customer Experience Jewelry Management Point of Sale 200

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. View the session on demand.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. What is retail workforce management?

Management 76

Management Payment Services Employee Engagement Store Operations 76

Retail TouchPoints

AUGUST 18, 2023

Retailers can bring loyalty programs to the next level by adding proximity marketing based on in-store location throughout the journey. This is the ideal time to either push a higher-margin item or offer a promotion to ensure the sale. They want convenient offers tailored to their interests, preferences and needs.

Marketing 246

Marketing Promotions Location Supermarket 246

Retail Next

FEBRUARY 28, 2020

New technologies are also being put to use where point-of-sale systems are concerned. As a solution to this potential problem, we’ve seen the fairly rapid emergence of a new POS market that makes it easy for retail operators to facilitate various forms of payment. IoT Supply & Data Management.

Payment Services 52

Payment Services Customer Experience Point of Sale Shopping 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? Work more productively and efficiently.

Management 95

Management Promotions Point of Sale Checkout 95

I Vend

SEPTEMBER 14, 2023

We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team. Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Retail TouchPoints

MAY 31, 2023

Why Digital Signage is the Wave of the Future in Retail When digital signage is referenced, especially in retail, it’s often associated with digital screens flipping through deals, specials or other offers near the point of sale. The inclination for most brands is to leave digital signage in the hand of the marketing team.

Advertising 278

Advertising Customer Experience Point of Sale Marketing 278