Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Hear how the retailer was able to fine-tune the search experience to drive discovery and conversions during a lunch-and-learn session on Nov.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods.

Checkout 278

Checkout Payment Services Kiosk Shipping 278

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. During Covid, mobile payments actually grew and they are as much about the store as online. WeChat and chat.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Consumer 113

Independent Retailer

FEBRUARY 3, 2022

Independent Retailer spoke with multiple experts in the industry to find the hottest technology trends in 2022 for indie retailers to keep an eye out for: Human Behavior Analytics for Physical Locations. Many companies already monitor their locations for security and safety reasons, but are unable to leverage this data for anything else.”.

Payment Services 98

Payment Services Social Commerce Location Consumer 98

365 Retail

AUGUST 4, 2024

Dan Edelman, Vice President and UK General Manager, Merchant Services, American Express Driving personalised experiences Undeniably, the best customer experiences are personalised and seamless. For example, leveraging social commerce to capture more spend or running incentives to engage new customers.

Merchant Services 62

Merchant Services Customer Experience Payment Services Checkout 62

Inside Retail

FEBRUARY 27, 2023

Brands have started to scale their size and appeal impressively by leveraging e-commerce to reach beyond their niche appeal to broader and more diverse customer groups. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

365 Retail

DECEMBER 21, 2021

The need is for these to be inter-operable with intelligent decision-making as to how best to move products from anywhere to anywhere. Consumers are increasingly online and on social media, which is leading to a boom in social commerce. Many retailers forget that online only is not omni. consumer survey?we

Social Commerce 104

Social Commerce Payment Services Consumer Shopping 104

365 Retail

MARCH 27, 2025

Whether youre a major high street chain, a fast-growing digital brand, or a start-up scaling operations, RTS 2025 offers something for every part of the retail ecosystem. The full RTS 2025 conference agenda, including timings, stage locations and speaker bios, can be viewed at: [link] 2.

Payment Services 57

Payment Services Social Commerce Employee Engagement Returns 57

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We work with the Second Harvest Food Bank in the San Jose area where we are located. RTP: How has business been during the coronavirus crisis, and how have you pivoted? Riley: We have seen a massive increase in online sales, up 5X.

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Checkout Fulfillment Shipping Payment Services 207

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. Scot: [2:18] Yeah you’re going to a more exotic location I’m jealous. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas. So yeah I don’t know the exact breakdown but it just.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

APRIL 8, 2022

Jason: [6:17] There was some version of that there was you know Uber instacart and doordash all talking about instant delivery well a lot of the, the tenuous VC funded ones were, we’re announcing their their shutdowns and for sure they’re there was I mentioned 650 exhibitors I think about 620 of them were payment providers.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail TouchPoints

JUNE 15, 2022

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Retail Geek

APRIL 9, 2021

Locations include Seattle, DC, Baltimore, Dallas, Nashville, Detroit, Chicago, San Diego, Phoenix launching this year. Ted: will headless commerce take off in 2021? Scot: [2:45] Good we will have to look at San Diego as a possible location. Those sort of risks with with the various compliance and to do so.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail Geek

APRIL 30, 2021

It would take much longer to take effect because they’re their operating systems tend to get deployed much more slowly. Doubling their capacity of curbside pickup locations and then Walmart made an interesting announcement Walmart had all these robots these really expensive robots inside of the stores to do in-store pickups.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

JANUARY 7, 2022

Jason : NFTs, Web 3, Metaverse, and Ultrafast delivery services are all overhyped and don’t deliver meaningful commerce revenue in 2022. Shein exceeds $30B in annual sales, disrupting apparel industry Adoption of BNPL services slows down to less than 15% CAGR in 2022. 2022 Predictions. I definitely. [36:00]

Merchant Services 98

Merchant Services Payment Services Drop-Shipping Apparel 98

CJ Retail Solutions

JANUARY 27, 2025

You may find that many e-commerce platforms now offer streamlined interfaces designed for easy navigation on smaller screens. Mobile commerce also introduces unique features that enhance your shopping experience. For instance, location-based services can provide you with personalized offers when you’re near a store or event.

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Consumer Shopping Payment Services Advertising 52