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Stop & Shop to Deploy In-Store Kiosks for Easier Access to Digital Coupons

Retail TouchPoints

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025.

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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Retail TouchPoints

In its stores, the SAP module on the POS screens mimics the customer-facing website, giving associates the same enhanced search functionality as online shoppers.

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Don’t Wait Until Black Friday to Protect Your Endpoints

Retail TouchPoints

Self-service kiosks allow shoppers to take charge. Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

In physical stores, AI-driven digitization of the shopping experience will guide customers via interactive kiosks or smartphone apps, seamlessly integrating online and offline channels. For example, an online shopper could describe a product in natural language and receive highly relevant suggestions.

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Sephora Rides High as Beauty Partner for WNBA’s Valkyries

Retail TouchPoints

Sephoras branding will also be visible on the teams practice jerseys.

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Retail Design Takes Centre Stage: VM & Display Show 2025 Set to Ignite London This April

365 Retail

The programme will conclude with a session on AI in Retail , where industry experts will discuss the transformative role of artificial intelligence in customer engagement and store operations.

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The Rise of Micro Markets in Airports

Retail TouchPoints

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.