‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.
Retail TouchPoints
AUGUST 11, 2023
This shift has added stress to the checkout experience at retail stores, auto shops, ticket desks and even self-checkout kiosks. This includes retail stores. Tip screens at self-checkout kiosks constitute a gray area. If your business is in a historically tipped category and uses self-checkout kiosks (e.g.,
Let's personalize your content