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‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.

Retail TouchPoints

This shift has added stress to the checkout experience at retail stores, auto shops, ticket desks and even self-checkout kiosks. This includes retail stores. Tip screens at self-checkout kiosks constitute a gray area. If your business is in a historically tipped category and uses self-checkout kiosks (e.g.,

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face. AI models that can coordinate video feeds, RFID and point-of-sale transaction logs, all processed at the edge in real time, can help address price tampering and ensure that customers leave with the products the store believes they have.

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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. 5G provides an alternate method to keep the store connected at all times. Circle K , and AutoZone are already using 5G to connect their stores. Tractor Supply Co.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options.

Shopping 312
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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

In-store kiosk? A sales clerk’s tablet? What they’re buying : One or 10 items? High or low price? Where they’re coming from : Email? Social media? Search engine? What device they’re on : Mobile? There’s no limit to the extent that retailers can tailor their checkout experiences.

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Walmart Unveils Reimagined Store Design Emphasizing Digital Shopping Experience

Retail TouchPoints

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

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