article thumbnail

Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. The advantage with edge architectures is that computing processes can “work as quickly as if the server itself is in-store with a 5G connection,” said Buzek.

article thumbnail

How Data Will Power Convenience at 10,000+ Wundermart Autonomous Stores

Retail TouchPoints

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Smaller stores have less space to work with, which means smaller products selections where every SKU counts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers. Because it’s not fast or cost-efficient enough to send these images to the cloud for analysis, the processing of those images must happen at the edge.

article thumbnail

‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.

Retail TouchPoints

This shift has added stress to the checkout experience at retail stores, auto shops, ticket desks and even self-checkout kiosks. They report higher rates of feeling manipulated into tipping more than they intended, being pressured to tip for poor service and being asked for tips too often.

Consumer 187
article thumbnail

Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. In-store kiosk? He has over three decades of experience in ecommerce, payments and fintech at companies including PayPal and Intuit. High or low price?

Checkout 244
article thumbnail

Report: Brookfield Sues Gap Over Unpaid Rent While Seeking Debt Relief Itself

Retail TouchPoints

One case in point is playing out with mall operator Brookfield Property Partners and Gap Inc. For three months running, Gap has failed to pay rent at virtually every Brookfield location nationwide, even for stores that Gap is operating,” according to court documents viewed by The Dallas Morning News.

article thumbnail

Walmart Unveils Reimagined Store Design Emphasizing Digital Shopping Experience

Retail TouchPoints

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 242