Small Biz Trends

JULY 22, 2025

When selecting a point of sale (POS) system for your retail business, comprehending the key options available is essential. If you want a point of sale scanner system, PayPal Zettle starts with a free app. Mobile POS systems allow sales associates to assist customers anywhere in the store, enhancing service.

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Star Miconics

JUNE 20, 2025

A dual interface cash drawer may not get much attention in point-of-sale conversations, but it plays a critical role in how payments flow, especially in today’s hybrid retail and hospitality environments. mPOS and Kiosk Applications Many self-service stations and mobile setups do not use receipt printers at all.

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I Vend

NOVEMBER 18, 2024

In the physical world, there are established stores, pop up stores, kiosks, collection lockers and collection and drop off partners. In the early days of omnichannel, 15 years ago, the average shopper used two touchpoints to make a sale. Most commonly that was ordering online for collection in store – or click and collect.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. They can use code from the vendor to do all the operational, ‘under the covers’ heavy lifting, but the retailer can customize the user interface based on whether the device is a traditional fixed POS or a kiosk.”

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Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

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Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

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Retail TouchPoints

SEPTEMBER 7, 2022

This convergence has led many big-box retailers, major grocery stores and other well-known retailers — think Walmart, Costco, Staples, Loblaws and so on — to embrace the same strategy: implementing wireless outlets and kiosks inside their primary stores. Integrating processes, technology, and data. Using an independent retailer – or not?

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Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers. Self-service kiosks can offer a variety of functions outside of strictly ordering capabilities.

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Retail TouchPoints

JUNE 10, 2022

Dollar General already has self-checkout kiosks in 8,000 of its 18,000 stores and plans to increase that number to 11,000 by the end of this year. Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year.

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Retail TouchPoints

OCTOBER 25, 2021

Other retailers that have implemented low-touch checkout solutions recently include: Oklahoma-based grocery retailer Homeland , which deployed self-checkout in four lanes at 80 stores to help shoppers check out faster; and Delek DK , which implemented a system that lets shoppers place items on a kiosk tray and have them all recognized and totaled without (..)

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Retail TouchPoints

AUGUST 11, 2023

This shift has added stress to the checkout experience at retail stores, auto shops, ticket desks and even self-checkout kiosks. Tip screens at self-checkout kiosks constitute a gray area. If your business is in a historically tipped category and uses self-checkout kiosks (e.g., This includes retail stores.

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Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Retail TouchPoints

JUNE 14, 2022

The retailer will outfit its entire network with cashierless Express Lane kiosks, allowing employees to focus on more complex tasks. Express Lane offers a wide range of payment options including contactless, cards and cash to ensure every customer can check out conveniently.

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Retail TouchPoints

FEBRUARY 17, 2021

There are a wide range of digital marketing solutions for retail brands to gather data — POS, interactive kiosks, loyalty programs and email marketing with QR codes, among others. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. during the forecast period.

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Retail TouchPoints

AUGUST 21, 2024

To begin, the layout of the store must adhere to a new set of guidelines, ensuring that the spaces between fixtures, the area in front of the point of sale and the changing rooms are more compact and optimized for solo shoppers. Finally, the balanced integration of nature can create a serene atmosphere in retail interiors.

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Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Retail TouchPoints

FEBRUARY 6, 2023

Stores as multi-purpose hubs — Transitioning from legacy to next-generation point-of-sale systems was a tech priority for 79% of the retail executives surveyed. The customer gets everything they want in a single, seamless transaction, and the retailer handles the rest (with the help of a range of technologies, of course).

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Retail TouchPoints

OCTOBER 29, 2020

The goal of these kiosks is to give shoppers the ability to browse, compare and make informed decisions about the product they want to buy. The system also can be used to play dynamic content, offer product information at the POS or combine with RFID tags to provide onscreen product comparisons.

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Retail TouchPoints

JUNE 24, 2020

I can join a long line at a hotel reception to check in or I can use the check-in kiosk. The digital kiosk is more valuable the longer the physical line. Consider multiple entrances/exits and flow to optimise QX; Invest in click/collect and online ordering to dilute that queue in the first place; and Utilize digital in tandem.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. Tractor Supply Co.

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RETAIL MANAGEMENT SOFTWARE

NOVEMBER 29, 2019

million mobile point-of-sale (POS) devices in the U.S. Below are five practical use cases for retail-based mobile point-of-sale. In-store kiosks – Kiosks have become popular in the restaurant business, but they’re also useful in retail. Business Insider reported , in 2016, that there would be 27.7

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Retail TouchPoints

NOVEMBER 3, 2021

This type of ‘cooked for delivery’ service is also happening in brick-and-mortar stores, where a customer could order items from a favorite restaurant at a kiosk that would be ready by the time the customer finished with their shopping trip,” said Buzek.

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Retail TouchPoints

JULY 12, 2023

Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face. AI models that can coordinate video feeds, RFID and point-of-sale transaction logs, all processed at the edge in real time, can help address price tampering and ensure that customers leave with the products the store believes they have.

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Retail Focus

JULY 28, 2021

For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Or it adds the equivalent in earning potential, dependent on how one thinks about store floor area. No checkouts affords a more motivated customer-facing team.

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Retail TouchPoints

FEBRUARY 22, 2021

There are also benefits to using kiosks, self-checkout devices and other point of sale technology systems for in-store convenience too, bringing some of the technological advancements of ecommerce into the store itself.

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Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options.

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Retail TouchPoints

MAY 17, 2024

The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.

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Retail TouchPoints

JANUARY 26, 2022

Malls can also deploy digital kiosks for customer service, so people don’t have to wait to talk to a customer service rep. While we haven’t yet seen live mapping and these types of high traffic updates implemented, it would be a big plus that could be accomplished with heat mapping and by analyzing shopper movements.

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Retail TouchPoints

JUNE 3, 2020

This technology has been an important part of the reopening process for retailers like Starbucks , but even non-food companies can benefit from its potential, according to Warner: Voice authentication can be used to secure pickup lockers , enabling truly contactless purchases; Voice-enabled kiosks can serve as an easy way for shoppers to look up items (..)

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Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. Retailers across segments have been expanding their smart store ambitions for decades.

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Star Miconics

SEPTEMBER 18, 2024

In the latest episode of the Rising Stars Podcast, “Kiosk Solutions and Future-Proofing Technology with Frank Olea,” host Kate Orara takes listeners into the world of self-service kiosks. Tune in to discover how to maximize the potential of your kiosk solutions and prepare for the future of this fast-growing technology.

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Retail TouchPoints

DECEMBER 21, 2023

In-store kiosk? A sales clerk’s tablet? What they’re buying : One or 10 items? High or low price? Where they’re coming from : Email? Social media? Search engine? What device they’re on : Mobile? There’s no limit to the extent that retailers can tailor their checkout experiences.

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Retail Focus

DECEMBER 8, 2021

Elsewhere, digital signage inside point-of-sale elements is being used to inform and educate customers. The store features extensive digital signage, kiosk terminals, full app integration, a hotel, restaurant, and roof terrace to provide a completely new shopping experience.

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Retail TouchPoints

DECEMBER 13, 2022

Marketers can further leverage point-of-purchase inventory to run ads on DOOH screens in key locations right before a purchase is being made. CPG brands can also utilize advanced targeting and reporting capabilities to shift parameters and optimize campaigns in real time.

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Retail Customer Experience

JANUARY 30, 2024

Givex’s Richard Bernans talks about their fully integrated and interoperable solutions for restaurants that include point-of-sale, self-ordering kiosks and digital menu boards.

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Star Miconics

JULY 10, 2024

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry. Somerset, NJ – July 10, 2024 – Star Micronics , a global industry leader in point-of-sale (POS) solutions, is proud to announce the launch of its highly anticipated SK5-31 Thermal Kiosk Printer.

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