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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. returns reached a staggering $743 billion in 2023, representing over 14.5%

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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7 Tips for Wholesale Inventory Management

Independent Retailer

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. . Donate Excess Inventory. Adopt a Probabilistic Model of Inventory Management.

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How to Revolutionize Inventory Management

Independent Retailer

Next-generation analytical and planning tools interpret vast volumes of data so that retailers can predict and react to disruptions before they affect inventory levels. COVID-19 lockdowns accelerated a shift to online shopping that was already well underway. Common Inventory Management Headaches. by Paula Biste.