Retail TouchPoints

JUNE 13, 2024

However, this void also presents a significant opportunity for grocers. With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market.

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Marketing Grocer Consumer Promotions 269

Inside Retail

MAY 11, 2025

For De Zoysa, a return to spices was elemental in a world reeling from uncertainty. Lord & Lions success didnt come from rushing to market, however it came from resisting the urge to dilute “Spices should be given this incredible love and attention and why they should be in the grand food halls of the world.

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Retail Gazette

FEBRUARY 4, 2025

The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.

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Returns Supermarket Planning Grocer 112

Retail Gazette

FEBRUARY 5, 2025

Asda has introduced its first automated free sample vending machine at its Pilsworth store in Bury, calling it a first to market innovation that will “revolutionise in-store sampling” Shoppers at the branch can access free samples through the Asda Rewards app, with Mller offering Frijj as the first product. it held last year.

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Grocer Supermarket Returns Marketing 105

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first. Here’s my take: 1.

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Grocer Payment Services Checkout Shipping 321

Inside Retail

MAY 27, 2025

CX initiatives are often led by marketing or operations teams without strong ties to financial outcomes, leading to underinvestment or disjointed execution. Example: A specialty grocer rolled out 25 different CX improvements in a year, from mobile checkout to AI-powered recommendations. What leads them there: Pressure.

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Returns Beauty and Health Checkout Store Layout 130

Retail Gazette

NOVEMBER 26, 2024

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Related Story Can Asda veteran Allan Leighton return the supermarket to its former glory? Click here to sign up to Retail Gazette‘s free daily email newsletter

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Grocer Supermarket Returns Customer Experience 116

Inside Retail

JULY 11, 2023

Coles has officially entered Malaysia, where it is poised to offer more than 200 products through an exclusive collaboration with Malaysian supermarket chain Jaya Grocer. The deal will allow Jaya Grocer to offer over 1000 products from Australian brands through its 43 stores and via GrabMart delivery nationwide.

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Grocer Marketing Supermarket Consumer 37

Inside Retail

JUNE 4, 2024

As of last year, Erewhon had amassed a total ending market value (EMV) of $60 million, exceeding more accessibly priced grocery chains like Sam’s Club ($59 million EMV) or Sprouts ($27 million EMV), a report by influencer marketing platform CreatorIQ stated. percent, to reach an estimated $8.47 trillion by 2027.

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Grocer Consumer Fashion Marketing 278

Retail Gazette

NOVEMBER 3, 2024

Sainsbury’s has become the first UK grocer to extend Aldi Price Match into convenience stores, in a bid to offer its shoppers value and competitive pricing in time for the key Christmas period. The offer is now available for all of the grocery giant’s customers whether shopping online or in one of over 1,400 stores.

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Grocer Store Layout Supermarket Value Offer 59

Retail TouchPoints

MAY 5, 2023

As the retail media landscape continues to grow , Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart ’s Carrot Ads platform to launch its own retail media network. The new Uber Eats advertising offerings are being powered by Criteo ’s Commerce Media Platform.

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Advertising Grocer Marketing Consumer 298

Retail TouchPoints

FEBRUARY 7, 2023

Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand their revenue by monetizing their data and scaling their on-site and off-site audience activation.

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Retail Gazette

JANUARY 19, 2025

Speaking at the time, an Asda spokesperson said the grocers updated approach brings it in line with our competitors and the wider market. At the ONS, some employees have threatened to strike over return-to-office requirements, citing benefits such as better work-life balance and reduced commuting time.

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Grocer Returns Marketing ATS 113

Retail Gazette

MARCH 6, 2025

The return of its former boss comes at a crucial time for Poundland as Pepco revealed on Thursday (6 March) that it was “actively evaluating” all strategic options to separate the discount business from the group, including a potential sale. over the golden quarter. It also launched its own rewards app in October.

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Returns Supermarket Grocer Management 59

Retail Gazette

MAY 19, 2025

McKeon returned to the supermarket in January as part of a wider leadership shake-up under executive chairman Allan Leighton, aimed at better meeting the daily and weekly shopping needs of ordinary working people and their families who demand value.

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Supermarket Grocer Returns Management 105

Retail Gazette

MARCH 27, 2025

Asda’s chief customer officer David Hills is stepping down from the grocer, after joining the business in September 2023. Before joining Asda, Hills served as group director marketing and communications at Aldi UK for more than a decade.

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Supermarket Grocer Returns Planning 102

Retail TouchPoints

APRIL 12, 2023

Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

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Supermarket Grocer Customer Retention Checkout 264

Mass Relators

JUNE 22, 2021

NEW YORK – Since assuming control of a wobbly Southeastern Grocers, in 2017, Anthony Hucker says he’s “put people first” in every aspect of the retailer’s turnaround — essentially placing a bet that by trusting and empowering employees, the workers would save the company. Anthony Hucker. Jacksonville, Fla.-based

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Grocer Supermarket Returns Marketing 88

Retail Gazette

JULY 24, 2024

Asda and Morrisons’ market share has continued to fall, with discounter Aldi’s good run also faltering, as shoppers sought to splash out on groceries amid this season’s “summer of sport” According to latest NIQ Total Till data, Asda’s market share dropped from 13.1% respectively. “We

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Marketing Supermarket Grocer Promotions 121

Retail TouchPoints

APRIL 5, 2022

What are the implications of not offering alternative payment methods, not just for grocers but for retailers in general? Happy Returns is a great example of an add-on component that we paid money for and that our merchants can now offer as a service. As an offering in the market I think it’s a good thing.

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Merchant Services Payment Services Checkout Consumer 361

Retail Gazette

AUGUST 13, 2024

Sainsbury’s recorded its biggest market share gain since 1997 in last quarter as Asda’s sales plummet. According to fresh data from Kantar, Sainsbury’s market share jumped from 14.8% Meanwhile, Asda sales plunged 6%, as its market share fell from 13.7% to 12.6%, the market research firm reported.

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Marketing Supermarket Grocer Returns 116

Retail TouchPoints

MARCH 4, 2021

Now this shopper has either moved online or wants some reassurance that returning to the store is safe. Grocers, like Morrisons in the UK, used Amazon Connect to immediately respond to the challenges of the pandemic. As their customers evolve, it is imperative that retailers keep pace.

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Shopping Grocer Accounting Store Operations 300

Retail Gazette

MAY 16, 2024

It said this would be delivered through Microsoft Azure as part of Sainsbury’s cloud ecosystem, which will reduce time to market for new services and innovations.

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Grocer Supermarket Planning Store Operations 116

Retail Gazette

FEBRUARY 4, 2025

Kantar reported the grocer’s market share now sits at 12.6%, down 1% from the 13.6% Asda is hoping the return of its Rollback campaign will help drive sales over the coming months as chair Allan Leighton spearheads a turnaround. rise in market share to 28.5%. and market share up to 10.2%. of the market.

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Grocer Supermarket Returns Marketing 64

Retail Gazette

JULY 2, 2024

Sainsbury’s said it experienced the “biggest market share gains of any grocer” during the quarter as more customers flocked to its supermarkets for their weekly shop. Sales at the supermarket surged 4.2% in the 16 weeks to 22 June, with a strong 4.8% growth in grocery helping to offset a 4.3%

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Marketing Supermarket Grocer Returns 111

Retail Gazette

APRIL 9, 2025

of food and drink sales across the sector in the 12 weeks to 23 March, overtaking Asdas market share which fell from 10.5% Including the additional items, Asda is still the third largest grocer in the UK behind Tesco and Sainsburys. Aldi accounted for 10.6%

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Supermarket Grocer Accounting Returns 76

Retail TouchPoints

APRIL 25, 2024

How can retailers capitalize on this shift and the emerging market opportunities? This opens up a significant opportunity for global retailers to position themselves as trailblazers in these markets. of all ad revenue , outpacing television advertising. Sudip Mazumder leads Publicis Sapient ’s Retail business in the Americas.

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Advertising Grocer Marketing Consumer 271

Retail Gazette

MAY 21, 2024

Lidl has achieved a new UK record market share hitting 8.1%, according to new data from Kantar, as Asda’s share plunged 0.8 By contrast, Ocado was the fastest-growing grocer over the 12-weeks, with sales rising 12.4%. The online grocer accounts for 1.8% of the overall grocery market, or 3% in London. 34,107 100.0%

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Marketing Grocer Supermarket Accounting 104

Retail TouchPoints

MAY 16, 2022

For example], people don’t want to invite you over for chicken, rice and salad anymore, they want to say ‘I made you a Lebanese chicken,’ but that requires a very specific sauce most grocers don’t carry.”. Validate [it with] your own data — what percentage of your searches are for this type of product and are returning no result?

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Planning ATS Grocer Beauty and Health 312

Inside Retail

MARCH 8, 2024

Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. Whole Foods Market Daily Shop is not the grocery retailer’s first foray into smaller storefronts. Amazon’s US$13.7

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Marketing Grocer Location Supermarket 130

Retail TouchPoints

JULY 5, 2022

But now, even as consumers return to stores, they have come to expect those omnichannel conveniences, meaning retail executives must find a way to make them financially viable. These challenges are a global phenomenon — the study reflects responses from approximately 300 retail decision-makers across seven global markets, including the U.S.,

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Merchant Services Shipping Customer Experience Grocer 323

Retail Gazette

SEPTEMBER 18, 2024

Aldi and Asda have seen their market share fall according to fresh data from analysts NIQ. It follows as Lord Rose, who the grocer revealed today would take over from Mohsin Issa in the day to day running of Asda, last month said he was “embarrassed” by its performance. Asda’s share plummeted to 11.8% a year ago.

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Supermarket Marketing Grocer Promotions 105

Retail Gazette

JUNE 28, 2024

Asda returned to a pretax profit in its 2023 financial year, despite losing market share to its grocery rivals over the period. In the 12 weeks to 9 June, the grocer’s sales fell 4% as the gap between it and Aldi, which overtook Morrisons to become the UK’s fourth-largest grocery chain back in 2022, continues to shrink.

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Returns Marketing Supermarket Grocer 64

Retail TouchPoints

SEPTEMBER 13, 2024

By 2030, the smart retail market will be worth $91.36 And a grocer has dealt with mixed reviews from consumers, employers and the media since the 2019 launch of its fleet of robots that roam storefronts. billion thanks to these aggressive investments. However, that’s not to say that the current state of smart stores is ideal.

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Retail Gazette

JULY 24, 2024

While restrictive covenants, which are clauses that stop rivals opening shops near their competitors, have been subject to a Competitions and Markets Authority (CMA) review of grocer land deals, the discounters are not required to meet the rules, according to The Grocer. of the market.

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Supermarket Grocer Planning Promotions 124

Inside Retail

JUNE 27, 2024

French retailer Carrefour had ambitions to grow its e-commerce sales amid digital-native grocers but was struggling with digital assets that were managed separately, which impeded making changes at scale. This means organisational change, and there may be resistance from stakeholders accustomed to legacy systems.

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Inventory Management Fulfillment Store Layout Shipping 260

Retail Gazette

JANUARY 30, 2025

These latest redundancies come shortly after the grocer made a host of job cuts in its head office in November, and warned there would be further redundancies to come in 2025. One would imagine it would need juicy on time and budget deliverable incentives to make it affordable for the grocer and worthwhile for the provider though, she warns.

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Returns Grocer Supermarket Management 90