Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I

Marketing 276

Marketing Payment Services Beauty and Health Fulfillment 276

Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

Social Commerce 298

Social Commerce Returns Consumer Marketing 298

Retail TouchPoints

SEPTEMBER 12, 2023

Product recommendations are showcased via product listings and shoppable content, and customers can also manage their orders here; An affiliate program that allows creators to connect with sellers through commission-based product marketing opportunities.

Merchant Services 270

Merchant Services Payment Services Shopping Checkout 270

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022.

Advertising 260

Advertising Social Commerce Consumer Fulfillment 260

Retail TouchPoints

AUGUST 5, 2021

Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services. Galleria Dallas , a shopping center in North Texas, rolled out a dedicated curbside pickup outpost to make the fulfillment experience easier for consumers.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 Selling directly on social networks, on the other hand, is more recent. trillion by 2025.

Social Commerce 68

Social Commerce Shipping Accounting Point of Sale 68

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%). .

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify.

Advertising 289

Advertising Fulfillment Returns Shopping 289

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces.

Merchant Services 273

Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

DECEMBER 14, 2021

The power of this new social experience design process is that it extends beyond the design and planning stage. It becomes a cross-category and cross-department resource after the store’s public unveiling, as the new social visual teams convert to marketing and promotion teams to support the retailer and brand.

Marketing 317

Marketing Planning Consumer Fulfillment 317

Retail TouchPoints

JULY 1, 2022

Indeed, the retailer has shown a strong commitment to technological innovation, although much of it has been focused on customer-facing functionality both in its stores and online, including: Announcing plans to add three additional engineering sites, with plans to hire 1,000 technologists , in April 2021; Debuting immersive video commerce experiences (..)

Home Furnishings 275

Home Furnishings Planning Location ATS 275

Retail TouchPoints

NOVEMBER 16, 2020

Extended Festival Designed to Mitigate Fulfillment Crunch. Spreading out some of the load makes it easier on [Alibaba’s] fulfillment and logistics partners,” said Halliwell. retailers got egg on their face when they tried to push Westernized marketing plans in the Eastern countries. It also provides an object lesson for U.S.

Fulfillment 218

Fulfillment Consumer Marketing Shopping 218

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. For many parents, this uncertainty is creating stress. New Realities Influencing Back-To-School Activity.

Merchant Services 269

Merchant Services Advertising Apparel Planning 269

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. A survey by Accenture found that 75% of consumers say they’ll do at least some of their holiday shopping online, up from 65% in 2019, while 43% plan to shop online exclusively.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 146

Consumer Payment Services Fulfillment Advertising 146

Retail TouchPoints

MARCH 2, 2022

Qurate Retail Group has restructured its organization and launched a new business unit focused on livestreaming as it looks to “accelerate its leadership in video commerce.”. fulfillment center operations, supply chain, customer support, global business services, procurement and corporate real estate and workplace services.

Fulfillment 183

Fulfillment Marketing Shopping Customer Experience 183

Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. Temu is taking its fight against impostors and “cybersquatters” to the courts. 16, 2023 in the U.S.

Fast Fashion 243

Fast Fashion Customer Experience Promotions Fashion 243

Retail TouchPoints

JANUARY 15, 2021

Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. Evaluating 2020 Metrics and Planning for 2021. Now that you have a better idea of which KPIs to measure, let’s walk through a high-level strategy that looks at how you can monitor metrics and plan for a successful 2021.

Payment Services 151

Payment Services Promotions Shipping Planning 151

A1 Retail

JUNE 15, 2021

One-quarter (25%) say they are creating new local fulfilment centres to meet demand, whilst half (50%) have responded to increased cross-border demand since the start of the crisis by expanding the range of payment methods they offer. Merchants are taking action to ensure they keep pace with the changing retail landscape.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

NOVEMBER 18, 2020

Kroger handles this with a range of solutions, from macro-level initiatives like its purchasing partnership with Walgreens to locally tailored fulfillment options. “We The effort is mainly experiential, featuring just 15 items, but it reached more than 1.5 million engagements in its first week.

Customer Experience 241

Customer Experience Kiosk Clienteling Fulfillment 241

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We Say someone discovered Polywood’s products in a blog or article — how would you go from that article [to purchase] via a one-click, passwordless experience?

Checkout 209

Checkout Merchant Services Payment Services Customer Experience 209

Retail TouchPoints

JANUARY 27, 2021

How MeUndies plans to use its latest funding round. Delivery and fulfillment: Prior to Provenance’s recent investment, “we had moved from our own distribution facility to a third-party facility because our business was expanding quickly and we needed more space, staff, resources and logistics expertise,” Shokrian explained.

Consumer 276

Consumer Apparel Fulfillment Planning 276

Retail TouchPoints

AUGUST 30, 2023

Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap. You can only win customers for life when you build trust, loyalty and high-touch relationships. Learn more about the latest trends in omnichannel shopping and download the 2023 Omnichannel Retail Index.

Checkout 246

Checkout Shipping Customer Experience Point of Sale 246

Retail TouchPoints

NOVEMBER 1, 2022

You need to do research and keep up with trending videos and audios, you need to plan your content and, record and edit. Given the time, creative energy and brain power it takes to create resonant content that shows up in coveted social feeds, many influencers are scaling back on their partnerships. Longo shared similar sentiments.

Marketing 147

Marketing Consumer Fulfillment Social Commerce 147

Inside Retail

MARCH 25, 2024

This includes its e-commerce infrastructure, such as warehousing facilities, last-mile delivery fleets, and network of third-party logistics providers that ensure a smooth delivery experience for consumers across all markets, including hard-to-reach areas.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail TouchPoints

JULY 9, 2020

Digital has clearly helped close an “engagement gap” as consumers fulfill their shopping needs online. While events were initially paused due to COVID, YSL announced on social media that it would “take ownership of its calendar and launch its collections following a plan conceived with an up-to-date perspective, driven by creativity.”

Clienteling 287

Clienteling Consumer Accounting Boutique 287

Retail TouchPoints

JANUARY 10, 2023

Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels. Savvy brands are starting to use short-video formats and livestreaming to social-sell their products.

Payment Services 272

Payment Services Drop-Shipping Fulfillment Shipping 272

Retail Next

APRIL 1, 2021

Fulfillment. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. . Social commerce. Zara has offered this inventory visibility to their customers for some time now. . Snapchat has incorporated augmented reality in their shopping experiences.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

OCTOBER 20, 2020

Andrea Farris, VP Development, Head of Solution Planning and Partnerships, Walgreens Boots Alliance Inc. With an appointment, shoppers get help from an associate to provide clothing in their sizes, as well as upselling you and bringing you a latté. It’s an opportunity to make retail special again. ”.

Merchant Services 151

Merchant Services Shopping Consumer Business Communication 151

Retail TouchPoints

JUNE 3, 2021

Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. SharperImage.com Gets a Big Payoff from a Headless Commerce Upgrade . In fact, it is going to be a $13.8

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly. This will ensure timely deliveries of products and materials.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly. This will ensure timely deliveries of products and materials.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.

Payment Services 303

Payment Services Fulfillment Store Operations Consumer 303