Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. Temu is taking its fight against impostors and “cybersquatters” to the courts. 16, 2023 in the U.S.

Fast Fashion 214

Fast Fashion Customer Experience Promotions Fashion 214

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Don’t Overspend on Real-Time Inventory Update Frequency.

Merchant Services 245

Merchant Services Payment Services Promotions Location 245

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We’re able to utilize our customer service agents to help customers versus walking them through the transaction process.”

Checkout 180

Checkout Merchant Services Payment Services Customer Experience 180

Retail TouchPoints

AUGUST 5, 2021

Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services. Galleria Dallas , a shopping center in North Texas, rolled out a dedicated curbside pickup outpost to make the fulfillment experience easier for consumers.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

DECEMBER 14, 2021

This new language of visual communication needs to be properly managed by a chief experience officer or chief creative officer who understands how to integrate influencers into the concept and design process, so that they can support the spatial, visual and activation, as well as event or PR teams during the entire campaign.

Marketing 311

Marketing Planning Consumer Fulfillment 311

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%). .

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

JANUARY 15, 2021

Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. Average order value (AOV): Your average order value is an important indicator of how much customers are spending on average. Evaluating 2020 Metrics and Planning for 2021. are factored in.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

MARCH 2, 2022

Qurate Retail Group has restructured its organization and launched a new business unit focused on livestreaming as it looks to “accelerate its leadership in video commerce.”. fulfillment center operations, supply chain, customer support, global business services, procurement and corporate real estate and workplace services.

Fulfillment 160

Fulfillment Marketing Shopping Customer Experience 160

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 Selling directly on social networks, on the other hand, is more recent. trillion by 2025.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Checkout 217

Checkout Shipping Customer Experience Point of Sale 217

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. Parents prioritizing the learn-from-home experience. For many parents, this uncertainty is creating stress.

Merchant Services 251

Merchant Services Advertising Apparel Planning 251

Retail TouchPoints

NOVEMBER 16, 2020

Extended Festival Designed to Mitigate Fulfillment Crunch. Spreading out some of the load makes it easier on [Alibaba’s] fulfillment and logistics partners,” said Halliwell. retailers got egg on their face when they tried to push Westernized marketing plans in the Eastern countries. It also provides an object lesson for U.S.

Fulfillment 195

Fulfillment Consumer Marketing Shopping 195

Retail TouchPoints

JANUARY 27, 2021

How MeUndies plans to use its latest funding round. Delivery and fulfillment: Prior to Provenance’s recent investment, “we had moved from our own distribution facility to a third-party facility because our business was expanding quickly and we needed more space, staff, resources and logistics expertise,” Shokrian explained.

Consumer 246

Consumer Apparel Fulfillment Planning 246

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

JULY 9, 2020

To adapt and thrive in the long term, luxury brands will have to “accelerate their e-Commerce growth and re-create the luxury experience online,” explained Adam Freede, CEO of MadaLuxe Group , a distributor of luxury fashion. Digital has clearly helped close an “engagement gap” as consumers fulfill their shopping needs online.

Clienteling 257

Clienteling Consumer Accounting Boutique 257

Retail TouchPoints

OCTOBER 20, 2020

Andrea Farris, VP Development, Head of Solution Planning and Partnerships, Walgreens Boots Alliance Inc. One of the advantages that we have is the drive-thru, and the ability for customers to use that to pick up some much-needed items. It’s an opportunity to make retail special again. ”.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail TouchPoints

JUNE 3, 2021

Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. SharperImage.com Gets a Big Payoff from a Headless Commerce Upgrade .

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs. Scot: [14:26] Right.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail TouchPoints

DECEMBER 21, 2023

But even though its brick-and-mortar stores have closed, the BB&B name lives on: Overstock.com , which purchased the retailer’s IP, renamed its website Bed Bath & Beyond in early August, part of CEO Jonathan Johnson ’s plan to marry the retailer’s name and reputation with Overstock’s “asset-light” operating model. Adam Blair 5.

Sporting Goods 288

Sporting Goods Advertising Consumer Apparel 288

Retail TouchPoints

DECEMBER 11, 2023

Other rewards are less tangible but no less real, including the opportunity to influence the product that’s ultimately created: “This isn’t about taking a customer survey and maybe winning a gift card,” said Garner. Every single day, you’re going to contribute to ultimately what we’re going to create.”

Accounting 250

Accounting Consumer Planning Marketing 250

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.

Payment Services 286

Payment Services Fulfillment Store Operations Consumer 286

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. For 2023, live streaming commerce, still not meaningful in the US. Number five prediction for Jason Retail Geek. It’s real.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail TouchPoints

AUGUST 11, 2022

With previous experience at Amazon and Starbucks, Sheriff has been tasked with expanding Parachute’s physical presence as it simultaneously expands into new categories — from bath to furniture and even loungewear. Parachute plans to double its physical store footprint and reach 30 operational stores by the end of 2022.

Location 252

Location Marketing Fulfillment Social Commerce 252

Retail TouchPoints

AUGUST 31, 2022

Download a copy of our 2022 Holiday Outlook Guide to get perspectives from more experts, including Greg Buzek of IHL Services, Claire Tassin of Morning Consult and Rick Watson of RMW Commerce Consulting! Dig into their predictions and start putting your seasonal plan in place!

Sporting Goods 254

Sporting Goods Consumer Checkout Shipping 254

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas. Progression and then this last one that we’ll talk about at the end called platforms. [19:11]

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

APRIL 16, 2021

In fact, across all five of the top categories where convenience is at a premium — which also include clothing , electronics , personal care and pet supplies — the majority of consumers surveyed said they would pay more for a convenient experience. One Channel Won’t Cut it — Brands Must Be Everywhere Consumers Are.

Payment Services 300

Payment Services Returns Consumer Shipping 300