Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 1: Demand forecasting. 2: Order cycle time.

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Fulfillment Returns Shipping Promotions 265

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Over one-third (37%) are assessing and implementing new technology solutions to increase supply chain efficiency, whilst 33% are splitting inventory to base fulfilment in existing UK and European facilities.

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Fulfillment Supply Chain Management Management Promotions 149

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

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Inventory Management Management Payment Services Promotions 260

Retail TouchPoints

JUNE 7, 2021

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. Fashion businesses produce and manage vast amounts of complex information across their supply chains. If data is difficult to access or poorly managed, it becomes virtually impossible for a brand to maximize its value.

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Fashion Promotions Finance Apparel 203

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Merchant Services Payment Services Shopping Checkout 238

Inside Retail

AUGUST 10, 2022

Developing and refining strategies within the following five action areas can help secure and fortify positioning on the digital shelf: Connect products to more channels Market at the right time Sell wherever consumers shop Optimise every channel Fulfil customer expectations.

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Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

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Customer Experience Inventory Management Fulfillment Inventory Turnover 233

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Store Operations Shipping Fulfillment Store Layout 247

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Third-party logistic experts possess the infrastructure, expertise, and technology required to handle outsourcing order fulfillment with precision.

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Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. This to ensure that there’s sufficient hype and energy surrounding its promotions, and that it’s able to scale its operations to meet demand.

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Fulfillment Shipping Promotions Returns 242

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

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Merchant Services Shipping Fulfillment Markdowns 199

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. If shipping is delayed and orders are late, tell your customers. 5) Thing Big: Improve order fulfillment.

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Management Marketing Customer Experience Inventory Management 245

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. Another strategy, she says, is to automate fulfilment. link] “One is a multi-carrier strategy.

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

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Payment Services Drop-Shipping Fulfillment Shipping 260

Retail TouchPoints

JULY 26, 2021

A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Since your WMS must integrate with all of these systems, an experienced third party logistics (3PL) and fulfillment provider can help recommend the right components and partners for your type of business.

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Wholesale Payment Services Fulfillment Returns 273

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

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Returns Fulfillment Shipping Checkout 209

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 264

Retail TouchPoints

APRIL 1, 2022

Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content. Using this information, brands can tailor future promotional communications to fit customer preference and optimize customer relationships.

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Fulfillment Shipping Returns Promotions 228

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. This cuts down on impulse purchases and reduces opportunities to build shopper awareness about new products or upcoming promotions.

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Fulfillment Promotions Shipping Store Operations 186

Retail Gazette

APRIL 23, 2024

Tesco is under scrunity from the UK’s supermarket regulator, which is is closely monitoring its implementation of an “Amazon-style” fulfillment fee for online suppliers. Tesco said it first introduced a charge as its own fulfilment costs had grown as it expanded its online operations and served more customers.

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Retail Focus

JUNE 22, 2023

Streamlining your logistics and offering fast shipping options are essential for staying ahead of the game. Optimize Your Inventory Management System Optimizing your inventory management system is the foundation for faster delivery. This is an effective way to find hot shot loads easily and avoid empty back-and-forth trips.

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Inventory Management Shipping Fulfillment Management 130

Retail TouchPoints

APRIL 26, 2024

Brands are under increasing pressure to minimize the environmental footprint of their packaging materials and processes, from reducing waste and emissions to promoting recycling and circularity. Failure to do so could be detrimental to a brand’s reputation.

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Retail TouchPoints

APRIL 29, 2022

Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete.

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Returns Merchant Services Drop-Shipping Shipping 285

Inside Retail

SEPTEMBER 1, 2021

Retailers are rapidly adopting new methods to get customers to shop including Click n Collect, Ship from Store or Endless Aisle (buy from a store but ship from a warehouse). . For retailers today, an increasing number of transactions are fulfilled on a different date to when the transaction occurred.

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Fulfillment Shipping Accounting Promotions 130

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). Keith Jelinek.

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Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

JANUARY 6, 2021

Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA) services offer brands enormous opportunities. (Of The combination of access to many millions of potential customers and the warehousing, fulfillment and returns services bundled under FBA is a powerful one, according to Elder.

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Fulfillment Shipping Inventory Management Returns 290

Retail TouchPoints

JANUARY 12, 2023

Formulate your strategy after researching which platform options you want to leverage, what your competitors are doing on the channel, determine your optimal price point and how you plan to fulfill orders. It’s up to the brand or its agency to manage what your pricing policies will be and how you prevent being undercut by resellers on Amazon.

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Fulfillment Advertising Accounting Planning 249

Retail TouchPoints

MARCH 10, 2022

“Our Walmart+ members have told us they’re passionate about their music and entertainment, so today’s announcement is just one more way that we’re adding value to our Walmart+ membership,” said Chris Cracchiolo, SVP and General Manager of Walmart+ in a blog post announcing the promotion.

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Checkout Planning Fulfillment Shipping 221

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for ShipStation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. Another strategy, she says, is to automate fulfilment. link] “One is a multi-carrier strategy.

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Returns Shipping Promotions Fulfillment 130

Retail TouchPoints

JULY 8, 2021

Creating additional entry points to digital experiences immediately after purchase enables brands to capture additional customer data and deepen relationships even before the order is fulfilled. James Riess is SVP, Strategy and Insights at Merkle Promotion & Loyalty Solutions.

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Retail TouchPoints

SEPTEMBER 22, 2022

After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. Kramer expects this to be offset by more promotional activity, which he called “one of the more significant levers that retailers can pull.”

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Inside Retail

NOVEMBER 29, 2022

For example, regular online shoppers with smaller orders require more shipping, fulfilment, potential returns and customer service – are you accounting for these costs if you’re absorbing and not passing them onto the shopper? Get to know customers to understand and influence their inflationary shopping behaviours.

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Drop-Shipping Promotions Fulfillment Shipping 130

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail Focus

AUGUST 22, 2023

Scurri , the next-generation delivery management platform, today announces a strategic partnership with OCS Worldwide – the specialist cross-border courier, logistics and shipping provider – extending the global reach of brands and retailers on the Scurri platform.

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Retail TouchPoints

NOVEMBER 18, 2021

With potentially fewer items available on the shelves this year and shipping timelines longer than ever before, retailers must be able to identify where items are located at a given moment, at the right price. Optimized supply chain management to avoid stockouts and overstocking. A fast, flexible and responsive fulfilment process.

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Supply Chain Management Fulfillment Shipping Inventory Management 230

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Inventory management best practices enable you to run your business most effectively and profitably.

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Inventory Management Management Inventory Turnover Drop-Shipping 92

Retail TouchPoints

JUNE 11, 2020

These changes in shopper habits will extend beyond price sensitivities to encompass continuous shifts in shopper channel and fulfillment preferences, market basket size and composition, and Known Value Items (KVIs). Retailers need immediate insights into how shopper behavior and preferences are changing daily.

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Management Merchant Services Promotions Marketing 135