Remove Fulfillment Remove Loss Prevention Remove Planning
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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

At the same time, a rigid strategy like no receipt, no returns can sour loyal customers as well as drive fraudsters toward new criminal tactics, forcing loss prevention teams to continually change strategies. This intelligence helps provide an anonymized look at each transaction and find questionable returns.

Returns 162
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Loss Prevention & Fraud Detection in Retail

Cisco Retail

Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Retailers are increasingly turning to technology to augment traditional LP methods, since those methods really do not prevent loss, but simply record it.

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Newmine Helps Retailers Understand and Correct the ‘Why’ of Returns

Retail TouchPoints

The AI- and natural language processing-powered software was designed to determine the root cause of returns upstream, from planning, design and marketing to customer delivery. Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions.

Returns 277
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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 264
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Australian retail’s robotic near future

Inside Retail

With the rise of e-commerce, the demand for efficient fulfilment solutions has skyrocketed, and robots have become indispensable in warehouses across the globe. Additionally, these robots offer a unique opportunity to collect valuable data on consumer shopping patterns, leveraging such data to enhance inventory planning and forecasting.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. When David Sherwood joined the family business in 2001, the plan was to sell.