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TikTok Goes ‘All in’ on Social Commerce with Robust Suite of New Shopping Features

Retail TouchPoints

But they don’t have to — TikTok also has announced a direct integration option that offers brands and retailers a full-service solution wherein TikTok handles everything from shipping to fulfillment to point of purchase. Beyond announcing the direct integration service, TikTok didn’t provide much additional detail on how it would work.

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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

“We don’t hold stock, handle payments or shipping. The app plays a key role in increasing overall customer satisfaction within the online fashion retail space, which results in purchases that are significantly less likely to be returned. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

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Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

Retail TouchPoints

The multi-channel initiative was developed in partnership with stylist and social media influencer Allison Bornstein. Now through December 15, consumers can call the new Holiday Party Hotline , a dedicated phone line that will help answer their most pressing fashion questions.

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Why Amazon challenger Temu is so addictive to shoppers

Inside Retail

While the manufacturers provide the product details and the products themselves, Temu handles everything else – from customs processing to international shipping. Social commerce harnesses a sense of “friendship” conveyed by influencers, making the online shopping experience more engaging and product recommendations more convincing.

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Reducing the cost of free returns: how retailers are cutting back

Inside Retail

How e-commerce hurts the environment National Retail Federation figures show that about US$218 billion of online purchases (against US$905 billion is gross sales) were returned in the US from merchandise sold in 2021. Removing returns altogether Another way to reduce the cost of returns is to resell items faster.

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How Aussie start-up Furlong & Gale is tapping into the timeless style of suits

Inside Retail

Internationally, US global fashion powerhouse Kate Spade New York paid homage to the humble suit in its latest Spring 2024 global campaign, while soft suiting in neutral tones was in the spotlight at Kmart Australia’s Family Runway as part of last week’s PayPal Melbourne Fashion Festival.

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Mobile Ecommerce Success Calls for the ‘Instagramification’ of the App Experience

Retail TouchPoints

The fast fashion company saw the highest year-over-year growth in downloads of any retailer’s app globally, and also drove the most sessions. Even the placement and the imagery of the fashion that they’re selling is very influencer style. Well, we know that shipping is still an issue like it was last year.