Retail TouchPoints
DECEMBER 29, 2022
Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out?
Hyken
DECEMBER 28, 2022
Happy New Year! I’m not one for New Year’s resolutions, which are often broken. Instead, I like setting and resetting my goals for the year, and in my world, those goals focus on delivering an amazing customer service experience.
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National Retail Solutions
DECEMBER 27, 2022
A modern point-of-sale (POS) system for a small business provides many features that provide business owners with valuable tools to significantly increase revenue, save money, and exceed profit margins.
LS Retail
DECEMBER 28, 2022
©iStock/Ridofranz Women entrepreneurs have numerous opportunities to kickstart their businesses in different regions all across the globe–one of them being in Canada.
Speaker: DeAnna McIntosh, Retail Growth Strategist
Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.
365 Retail
DECEMBER 29, 2022
It doesn’t matter what you’re selling as a retailer, be it products or services; you have to market it in some way, shape or form in order to make sales and generate revenue. There are many ways to market, with some proving more effective than others.
Inside Retail
DECEMBER 29, 2022
As the person who dressed the Sex Pistols, Vivienne Westwood, who died on Thursday at the age of 81, was synonymous with 1970s punk rock, a rebelliousness that remained the hallmark of an unapologetically political designer who became one of British fashion’s biggest names.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Hyken
DECEMBER 27, 2022
The Power of Listening to Your Customers . Using Conversational Data to Enhance the Customer Experience . Shep Hyken interviews Amy Brown, founder and CEO of Authenticx , a software that listens, analyzes and activates customer voices at scale.
Small Biz Trends
DECEMBER 29, 2022
The release of the 2023 standard mileage rate from the IRS reveals the rate is going up. The new standard mileage rate for 2023 is 65.5 cents per mile.
Inside Retail
DECEMBER 29, 2022
Department stores and the foodservice sector drove “unprecedented” Boxing Day sales growth across Australia according to data from the Australian Retailers Association and Westpac DataX. And the ARA says the data shows pre-Christmas spending hit a record $74.5 billion – 8.6
Retail TouchPoints
DECEMBER 29, 2022
Food Lion and its customers helped provide 5.4 million meals to families in need through the supermarket’s annual Holidays Without Hunger campaign.
Advertiser: ZoomInfo
ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?
LS Retail
DECEMBER 30, 2022
©iStock/Funtap International businesses have learned to adapt and continue to expand into new countries despite nearly 3 years of a business world forever changed by Covid. This month our international deals roundup reports on expansion from Costa Rica to Eastern Europe, the U.S.,
Small Biz Trends
DECEMBER 29, 2022
Are you a business owner who is in the process of hiring a new employee? If so, you may be wondering how to go about drafting a job offer letter. In this article, we will share five job offer letter template examples that you can use as a guide.
Inside Retail
DECEMBER 25, 2022
The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC).
Retail TouchPoints
DECEMBER 30, 2022
Buying goods online is second nature to most of us. Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system.
Speaker: Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev
Join Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev, for an insightful overview of general supply chain best practices, how to build a more sustainable supply chain, and navigating post-pandemic supply challenges.
LS Retail
DECEMBER 26, 2022
©iStock/Man As Thep What's affecting me, my clients, my colleagues and other global small business owners: Is your organization ready to turn uncertainty into opportunity? Here's how you prepare. Are we in a prolonged sideways trend ?
Small Biz Trends
DECEMBER 28, 2022
Definition of a scammer: Someone who is extremely savvy and willing to devote hours to work, day and night. And we wish would put all that knowledge to better use. Scammers are money and identity thieves who are after you 24/7, and you have to be cognizant of that.
Inside Retail
DECEMBER 25, 2022
The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC).
Retail TouchPoints
DECEMBER 30, 2022
Adidas has brought its TERREX outdoor brand to Vancouver, British Columbia’s Kitsilano neighborhood with a new brick-and-mortar store. While TERREX has an established ecommerce presence in Canada, the Kitsilano location allows customers to experience the label in person.
Advertiser: ZoomInfo
More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.
VMS
DECEMBER 29, 2022
A handful of Amazon Fresh stores are built and appear ready to open, but it’s anyone’s guess as to when they might. There are at least seven such “zombie” stores around the country, The Information reports.
Independent Retailer
DECEMBER 27, 2022
After the pandemic-driven surge in consumer demand that triggered a frenzy of shipping activity and skyrocketing prices, logistics and transportation companies are signaling a fast slowdown. Shipping and wholesale prices are plunging and orders are not being placed as often. .
Inside Retail
DECEMBER 25, 2022
Pet retailers are set to be barred from selling dogs, cats and rabbits in the state of New York come December 2024 under a new law, signed by Governor Kathy Hochul, designed to stop the supply of animals from so-called puppy mills.
Retail TouchPoints
DECEMBER 28, 2022
A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Modern warehouses need to be responsive, flexible, resilient and reliable to accommodate constant change and evolve with it.
Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert
Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.
Re-Tales
DECEMBER 30, 2022
After 40+ years in retail, I guess I can be called an expert and I saw this list and it nailed many of the frustrations that retail workers deal with on a daily basis.
LS Retail
DECEMBER 29, 2022
©iStock/Tinnakorn Jorruang Products can contain numerous parts sourced from across the world and are subject to complex supply chains. This recognition cannot cause the United States to compromise its fundamental commitment to upholding human rights and U.S.
Retail Wire
DECEMBER 27, 2022
The Ames Department Stores discount chain, founded in Massachusetts in 1958, ran over 700 stores in 20 states at its peak but after a couple of bankruptcy filings went out of business in 2002. Recently, however, a notice appeared on amesstores.com announcing that new Ames stores will open in 2023.
Retail TouchPoints
DECEMBER 27, 2022
retail sales excluding automotive increased 7.6% year-over-year for the period from Nov. 1 though Dec. 24, 2022, according to preliminary Mastercard SpendingPulse data. The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment.
Advertiser: ZoomInfo
Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.
Small Biz Trends
DECEMBER 28, 2022
As a small business owner, you know the importance of invoicing and collection letters. Not only do they help you keep track of your sales and receivables, but they can also be an effective tool for collecting money owed to you.
Hyken
DECEMBER 30, 2022
This week, we feature an article by FrontLogix , a CX outsourcing company that provides customer engagement solutions at a lower cost. They explain what customer experience is, how a BPO can help you achieve CX excellence, and provide seven suggestions for where to focus your CX efforts.
LS Retail
DECEMBER 27, 2022
©iStock/Prostock-Studio With the current economic climate and biting inflation, shoppers worldwide desperately seek the slashed prices and mass discounts offered in the infamous after-holiday and January sales. Given the exponential growth of internet traffic within the e-commerce space, retailers should expect sales to skyrocket during the busy sales season. Sounds like a good time to prioritize customer experience capabilities.
Retail TouchPoints
DECEMBER 27, 2022
The NRF Foundation has named five retail execs to its list of People Shaping Retail’s Future 2023. The honorees will be celebrated at the 2023 NRF Foundation Honors on Jan. 15, 2023 at New York City’s Marriott Marquis Times Square.
Advertiser: ZoomInfo
Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.
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