Retail Focus
MARCH 6, 2024
The dynamics of storytelling in the volatile retail landscape have fundamentally changed and will shape our perception of the future. In this report in partnership with Retail Focus, James Breaks, Associate Director of Design at rpa: group , takes a close look into the past, present and future of our relationship with brands, and how we engage with them.
Inside Retail
MARCH 3, 2024
The 2024 Australian Retail Outlook is out now. This must-read resource is packed with exclusive insights from Inside Retail’s survey of retailers about their performance, plans and predictions for the year ahead; trend analyses and advice from industry experts; and interviews with leading retailers, including Ikea, Lush, Outland Denim, Milligram, and many more, about their growth strategies in 2024 and beyond.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MARCH 7, 2024
Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there a coastal grandfather option? Should I resign myself to the annals of the formerly presentable? In truth, Gen Z’s are pushing the boundaries of more than just fashion, influencing digital commerce as we know it.
Retail Wire
MARCH 5, 2024
A recently introduced digital twin fit predictor tool for luxury consumers allows them to virtually try out items based on their actual appearance and measurements. This innovation has the potential to significantly reduce returns.
Advertisement
In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Retail Focus
MARCH 6, 2024
Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. To address these issues, luxury brands are seeking innovative solutions, with blockchain technology emerging as a promising tool to safeguard authenticity and enhance the customer experience.
Retail TouchPoints
MARCH 7, 2024
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Ha
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MARCH 4, 2024
JetBlue and Spirit Airlines have called off a planned merger that began two years ago. The airlines said the decision was amicable but claimed that ongoing regulatory hurdles would have made merging the two companies difficult.
Retail Focus
MARCH 7, 2024
Peel has announced that Charity Super.Mkt, the UK’s first-ever multi-charity shop, is set to open its next pop-up at premier southwest urban outlet Gloucester Quays. The 4,000 sq ft store will launch at the outlet on March 14 th , introducing its popular ‘second-hand department store’ concept to a key entrance off High Orchard Street. Charity Super.Mkt will bring together a curated collection of pre-loved fashion and accessories, including vintage denim, sports- and streetwear.
Retail TouchPoints
MARCH 5, 2024
The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.
Inside Retail
MARCH 7, 2024
Spirit subscription service Liquor Loot has collapsed into administration as the company was reportedly struggling with cash flow. Liquor Loot and two related entities have appointed Jirsch Sutherland’s Andrew Spring and Trent Devine as joint administrators. An early assessment of the business suggests the retailer was facing challenges related to its cash flow, Spring told SmartCompany.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
Retail Wire
MARCH 8, 2024
The automotive landscape is shifting, with electric vehicles (EVs) gaining traction as a viable alternative to traditional gas-powered cars. Amidst this transition, Honda introduces the 2024 Honda Prologue, marking its entry into the world of all-electric SUVs.
Retail Focus
MARCH 5, 2024
Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real-time and empowers store as
Retail TouchPoints
MARCH 4, 2024
The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a m
Inside Retail
MARCH 5, 2024
Australian SPF-first beauty brand Naked Sundays has hit a bullseye with its hard launch into 1030 US retail stores. The global expansion includes the rollout of the brand’s best-selling products and two new ones exclusive to Target US, across almost 1000 stores and an expanded range at Target.com. Rollout of Naked Sundays products into 50 Urban Outfitters stores will increase the brand’s identity in the US market and make it more accessible to its target audience.
Advertisement
Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Retail Wire
MARCH 7, 2024
The FDA has issued a public health alert, cautioning against the purchase of certain ground cinnamon products available at retailers like Family Dollar and Dollar Tree due to elevated lead levels.
Retail Focus
MARCH 4, 2024
Shaftesbury Capital has announced that Arc’teryx , the high-performance outdoor apparel brand, has now opened its new flagship store within the newly refurbished listed building at 41-42 King Street in Covent Garden. This follows previous success on Long Acre and represents a key milestone within the brand’s brick-and-mortar journey, and the continual pull of Shaftesbury Capital as the go-to location for expansion within the West End.
Retail TouchPoints
MARCH 6, 2024
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online. According to a report released in December by the National Retail Federation and Appriss Retail, for every $1 billion in sales, the average retailer incurs $145 mil
Inside Retail
MARCH 8, 2024
Australian hair and beauty retailer Oz Hair and Beauty will open 10 new storefronts throughout the country in a multi-million-dollar investment. Its newest location opens this month at Sydney’s Macquarie Centre. Anthony Nappa founded Oz Hair and Beauty in 2012, after his parents owned and maintained hairdressing salons in Sydney for many years, including their flagship Oz Hair salon in the Queen Victoria Building (QVB) since 1986.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
MARCH 8, 2024
After locking in loyal $1.50 hot dog-soda customers, Costco is on the hunt for a new market in precious metal collectors and investors.
Retail Gazette
MARCH 4, 2024
Retailers are suffering from the longest dip in sales since the 2020 pandemic as consumers cut back for the fifth consecutive month. Like-for-like sales across fashion, homewares and lifestyle slipped 1.3% in February, according to new figures from accountancy firm BDO. Fashion was hit the hardest, with overall sales down 4.8% and instore sales plunging 8.2% last month.
Retail TouchPoints
MARCH 8, 2024
Off-price retailer Burlington Stores beat expectations for Q4 2023 (the 14 weeks ended Feb. 3, 2024), with total sales increasing 10% and comparable store sales growing 2% year over year. The quarter closed out a steady year for the chain, with comp store sales up 4% in fiscal 2023, although on an earnings call discussing the results CEO Michael O’Sullivan expressed disappointment that the company hadn’t performed better, identifying several opportunities for improvement in 2024.
Inside Retail
MARCH 6, 2024
QIC’s Robina Town Centre has reached a $1 billion in annual sales milestone after raising its customer footfall to more than 13 million per year. “Our long-term leasing strategy has seen several retailers significantly expand their footprint, with brands such as Apple and Mecca tripling their floorspace in the past five years,” said QIC leasing manager Byron Hayes. “Not only does this signal a desire for these brands to deepen their in-person connection with the Robina au
Retail Wire
MARCH 8, 2024
On Thursday, Salesforce revealed fresh data and artificial intelligence solutions tailored to alleviate the hefty administrative burdens faced by healthcare professionals, especially doctors.
Retail Gazette
MARCH 6, 2024
Asda is set to face a second strike after GMB members at its Wisbech store voted to strike over claims of reduced hours and a rise in “bullying management” culture. According to the trade union, the ballot, which saw more than 97% voting to walk out with a turnout of 87%, was also sparked over claims that workers are unhappy over what it describes as “poor” levels of training and support for their job roles, as well as health and safety issues being “ignored”.
Retail TouchPoints
MARCH 8, 2024
Frasers Group is shutting down luxury ecommerce site Matchesfashion just three months after acquiring the business , saying in a statement that “continued funding requirements would be far in excess of amounts that the Group considers to be viable.” As a result, Matches has been put into administration, the UK equivalent of bankruptcy. Since rebranding from Sports Direct International to Frasers Group in 2019, the company has been steadily growing its slate of fashion and lifestyle brands, which
Inside Retail
MARCH 7, 2024
Australian families are projected to spend $2.05 billion on hot cross buns, Easter eggs, and other special foods this coming Easter season – an increase of 23.5 per cent, or nearly $400 million more than last year. Easter remains a flagship event on the retail calendar, with research from the Australian Retailers Association (ARA) in association with Roy Morgan revealing that 17.3 million Australians plan to buy Easter food and chocolate, up 1 million from the previous year.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
Retail Wire
MARCH 7, 2024
As of today, a new competition law has come into force, affecting European users of major tech platforms like Apple and Google, among others.
Retail Gazette
MARCH 6, 2024
Shein’s UK arm has breached company law after failing to disclose its ownership, a move which could disrupt the fast-fashion giant’s plans to consider a London floatation. Under company law, businesses are legally required to declare their ultimate human beneficial owner – also known as their “person with significant control” (PSC). Filings on Companies House show Shein Distribution UK Ltd has listed Singapore-based Roadget Business Pte Ltd as its PSC and not an individual.
Retail TouchPoints
MARCH 8, 2024
The Great North American Solar Eclipse on April 8 will be the last total solar eclipse (when the moon comes between us and the sun) that’s visible from the contiguous U.S. for the next 20 years. Warby Parker is trying to help more people view it safely by offering free ISO-certified solar eclipse glasses at all its stores beginning April 1, while supplies last.
Inside Retail
MARCH 5, 2024
Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. A study backed by the Australian Retailers Association and commissioned by Melbourne City and Victorian government – dubbed the Twilight Trade Project report – proposes retail trading hours to be between 10am and 7pm from Sunday to Wednesday and 10am to 9pm on Thursday, Friday, and Saturday. “We know that global shopping destinations seamlessly weave retail into the fabric of t
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Expert insights. Personalized for you.
277 
Let's personalize your content