Sat.Jan 07, 2023 - Fri.Jan 13, 2023

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Three Ways to Create an Employee Experience that Creates a Better Customer Experience

Hyken

Most everyone in the business world is familiar with the idea of customer experience (CX). And as popular as CX is, there’s a somewhat new concept that has been coming on strong for the past five years, and that’s the employee experience (EX).

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Eye Candy: how “beautification” becomes the new retail currency.

Retail Focus

Ownership has become a burden of the current society. Having come to the realization that customers will be less able to purchase and that production itself is endangered, the concept of ownership is shifting towards sharing.

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

The beauty of the retail industry today is the number of options for brands to connect with customers. Some may argue there are too many options.

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The 3 keys to inventory optimization in 2023

Retail Dive

With new tools and insights retail planners can reduce carrying costs and say goodbye to excess inventory

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.

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Deep dive: What social commerce looks like around the world

Inside Retail

Social commerce – shopping on social media platforms – is expected to reach US$1.2 trillion ($1.9 trillion) in global sales by 2025. It is growing three times faster than traditional e-commerce.

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The Retail Year in Review 2022

Tokinomo

Happy New Year! Did you miss us during this holiday season? We sure did! While 2023 is here and we are not ready to let 2022 go so fast. That’s why in our article we are going to focus on doing a recap of the most important changes and news in the retail industry in 2022.

More Trending

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Five Below Plans to Convert 400 Stores to Higher-Price Format

Retail TouchPoints

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format.

Planning 121
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Prince Harry’s memoir breaks UK sales record on first day of release

Inside Retail

Prince Harry’s “Spare” became the UK’s fastest selling non-fiction book ever, its publisher said on Tuesday, after days of TV interviews, leaks, and a mistaken early release of the memoir containing intimate revelations about the British royal family.

Planning 264
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What You Can Do With Share of Search

Wiser

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace?

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First-time exhibitors flock to ISE 2023

Retail Focus

ISE 2023 show is set to welcome more than 900 exhibitors, including around 120 first-time exhibitors who will take up 3,630sqm of floorspace at the Fira.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Wireless Power and the Retail Store of Tomorrow

Retail TouchPoints

Stores are getting smarter by the day, driven in part by the robust experiences witnessed by the majority of us who increased our online shopping during the past three years.

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Chemist Warehouse launches online health scanning service

Inside Retail

Chemist Warehouse has introduced a digital health and wellbeing scanner, which enables users to measure physiological indications using their smart phone cameras.

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GPE announces Pandora signs lease for new store at 70/88 Oxford Street

A1 Retail

GPE has announced that the world’s largest jewellery maker, Pandora, has signed a lease for a new concept store in London within 70/88 Oxford Street, taking the retail space to 96% let.

Fashion 100
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EuroShop 2023 – Retail Technology Stage and Connected Retail Stage: IT trends, innovations and hands-on tips

Retail Focus

At EuroShop 2023 from 26 February to 2 March in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions while the Retail Technology Stage as well as the Connected Retail Stage will feature extensive lecture series on all five days.

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The Great Supply Chain Gear-Up: Sustainability and Agility for 2023

Speaker: Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev

Join Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev, for an insightful overview of general supply chain best practices, how to build a more sustainable supply chain, and navigating post-pandemic supply challenges.

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Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Retail TouchPoints

Walmart ’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce.

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The Athlete’s Foot becomes first Aussie retailer to launch game on Roblox

Inside Retail

The Australian arm of global footwear retailer The Athlete’s Foot has launched a free online game on Roblox called Fitopia.

ATS 264
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A very golden quarter for London Designer Outlet as it reveals record-breaking December trading

A1 Retail

London Designer Outlet has recorded its best December performance since the centre opened in 2013, with sales totalling £10,464,749. Boxing Day sales were up 89% on 2021 and 2.9% on pre-pandemic (2019) – making it the second-best Boxing Day in the outlet’s history.

ATV 98
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Circular retail, the High Street revival and cost-conscious consumerism tops 2023 retail trends, new research from Sensormatic Solutions by Johnson Controls reveals

Retail Focus

Circular retail prompted by sustainably-minded shoppers, a revival in bricks-and-mortar demand and continued cost-conscious consumerism by price-sensitive shoppers were among the emerging retail trends for 2023, the latest research from Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , reveals.

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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Mattress Firm Puts IPO on Ice, Citing Market Volatility

Retail TouchPoints

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC.

Marketing 105
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Going green: How leafy streets can boost foot traffic

Inside Retail

Beyond the social and environmental benefits and aesthetic appeal, the addition of green spaces in urban areas can have an enlivening effect on the retail industry, boost the local economy and make shopping a more appealing prospect.

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Festive gatherings and holiday bookings boost hospitality and travel in December, while utility bills continue to impact finances

A1 Retail

Supermarket growth slowed as many Brits stocked up on festive food and drink earlier than usual to help spread the cost and avoid shortages. Spending on utilities climbed 40.6 percent, as the drop in temperature led more households to increase their heating .

Finance 98
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How to Improve Business Processes with B2B eCommerce Software

Retail Focus

The wonderful thing about eCommerce is that it can run continuously without interruptions. That means you can have customers globally in different time zones visiting your website and making purchases. However, to do that, the system needs to be operable 24/7 throughout the entire year.

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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Boxed Explores Financial Alternatives, Including a Possible Sale

Retail TouchPoints

Boxed , the combination ecommerce retailer and enabler that serves both consumer and business customers, is seeking additional funding — or a possible sale — as it explores strategic alternatives.

Consumer 106
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Artificial intelligence meets fashion: How AiDA is disrupting design

Inside Retail

In December, Hong Kong -based start-up Code-Create launched the world’s first artificial intelligence (AI) platform for fashion design. .

Fashion 261
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Hobbycraft achieves robust Christmas results with total revenue growth of +7.2% versus 2021

A1 Retail

Financial Highlights for Christmas. Strong sales performance with total LFL growth of +5.5%.

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CALL for Nominations on The Gail Adinamis wegg® Award for Exemplary Global Leadership®

LS Retail

©2023 Women Entrepreneurs Grow Global®. All rights reserved. Nominate yourself or another woman business owner who is deserving of this prestigious award. Deadline is 1/31/23. Learn more and submit your nomination.

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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Amazon Expands Buy with Prime Availability to all U.S. Marketplace Sellers

Retail TouchPoints

Amazon ’s Buy with Prime feature — which allows retailers to offer the benefits of Prime membership on their own DTC websites — will be available to all U.S.-based based Amazon merchants at the end of January. The offering was previously only available by invitation.

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How Roblox is helping The Athlete’s Foot win in a competitive kids’ market

Inside Retail

Gaming app Roblox is used by nearly 60 million people around the world every day, the vast majority of whom are under the age of 16.

Marketing 246
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South Yorkshire online retailer Mattress Online celebrates another bumper year

A1 Retail

Online Retailer Mattress Online is looking forward to another record-breaking year after taking a haul of top business awards in 2022. Winning national, regional and trade awards throughout the year, Mattress Online has continued to boost its profile and increase its market share.

Finance 97
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9 retail trends to watch in 2023

Retail Dive

With the threat of a recession looming, the new year brings about a slew of challenges for retailers — but not all is gloomy

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.