Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Many retailers’ supply chains have been hit by the combination of the global pandemic, skyrocketing global logistics costs and the recent dramas in the Suez Canal.

Drop-Shipping 224

Drop-Shipping Fulfillment Returns Consumer 224

Inside Retail

JUNE 17, 2021

The Fair Work Ombudsman today announced it has commenced legal action against supermarket giant Woolworths in regards to “ major underpayments ” of a number of its salaries managers. According to the FWO, Woolies underpaid 70 employees a total of $1.17 million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments.

Payment Services 246

Payment Services Supermarket Accounting Management 246

Retail Wire

JUNE 14, 2021

Home Depot has taken a number of steps to work around supply chain interruptions that have taken place since the outbreak of the novel coronavirus pandemic. The home improvement chain has gone so far as to acquire its own shipping vessel to transport goods from overseas markets. The ship will begin running next month.

Shipping 246

Shipping Marketing 246

Retail Focus

JUNE 14, 2021

It can be hard to choose the right temporary retail space option for your existing brick-and-mortar business. The location, size and cost to set up the facility are just a few of the crucial things that you have to get right. Are you a retail business owner who is looking for a temporary building solution to ramp up your services? Well, Smart-Space UK has several options for you to consider.

Kiosk 234

Kiosk Boutique Location Consumer 234

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JUNE 15, 2021

As Amazon Prime Day approaches, more and more retailers are aiming to get in on the action with their own competing sales. Shortly after Amazon announced that its annual sales bonanza would take place June 21 and 22 this year, Walmart and Target shared news of their own competing sales. Now other retailers, including Kohl’s and Old Navy , are joining the fray.

Apparel 296

Apparel Promotions Planning Fashion 296

Inside Retail

JUNE 17, 2021

Google has opened its first physical retail store – in New York City. The store facade features floor-to-ceiling windows behind which are physical and digital product displays inside ‘Discovery Boxes’ New customised, transparent LED screens line the interior windows providing information about Google’s products and their features. Upon entering the store, guests are greeted by a 17-foot-tall circular glass structure called ‘the Google Imagination Space’ (pictured below right) w

246

246

Retail Focus

JUNE 17, 2021

Oxford Circus will be transformed into two, pedestrian-friendly piazzas as part of plans unveiled by Westminster City Council and The Crown Estate today. The new piazzas will become London’s front door and will be the subject of an international design competition. Artist impression from a bird’s eye view showing future transformation of Oxford Circus with traffic continuing on Regent Street and two new Piazzas on Oxford Street, either end of the circus.

Planning 200

Planning Shopping Location ATS 200

Retail TouchPoints

JUNE 15, 2021

Online grocery shopping platform Boxed and Seven Oaks Acquisition Corp. have agreed to a merger that will turn Boxed into a publicly traded company. Under the terms of the transaction, Boxed and Seven Oaks will merge with a pro forma combined equity value of approximately $900 million. Boxed will continue to be led by CEO Chieh Huang, while the Seven Oaks CEO Gary Matthews will become Chairman of the Board after the business combination is completed.

ATS 287

ATS Shopping 287

Inside Retail

JUNE 16, 2021

Kinzu Brands is the business behind successful Australian shoe brand Sol Sana, whose leather boots, mules and sandals are sold by leading retailers around the world, including David Jones, The Iconic, Nordstrom and Revolve. Earlier this year, Kinzu Brands added another shoe brand to its portfolio with the launch of St. Sana. The new line of footwear is made out of recycled polyurethane (PU) leathers and polyester and organic linen and cotton blends.

Fast Fashion 246

Fast Fashion Fashion Specialty Retailers Marketing 246

Dezeen

JUNE 18, 2021

Google has opened its first physical retail space in New York's Chelsea , designed by architecture studio Reddymade to include cork furniture and recycled materials. Welcoming its first visitors on 17 June 2021, Google Store occupies a ground-floor space in the former Port Authority Building – a vast art deco structure that is home to the tech company's NYC headquarters.

Location 145

Location Consumer Marketing ATS 145

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Cisco Retail

JUNE 17, 2021

If there are 915,103,765 different ways to set up just six Lego® blocks , imagine the number of options you have when you set up an IT datacenter. Dependencies notwithstanding, the choices are endless. Needless to say, to create a perfectly synchronized hybrid-cloud environment, you need all the help you can get. 5 Things Lego Blocks Can Teach About Structural Engineering.

Promotions 145

Promotions Planning ATS Management 145

Retail TouchPoints

JUNE 17, 2021

In 1902, Reverend Edgar Helms began collecting used goods that were being discarded in wealthy Boston neighborhoods and redistributing them to people in need. Helms quickly realized that by employing those same people to repair and resell the products, he could give them something much more valuable than a handout — he could give them a job. The rest, as they say, is history. 120 years on, the unambiguously named Goodwill remains a mainstay on the American retail scene, with an enviable 94% name

Thrift Store 279

Thrift Store Consumer Planning Accounting 279

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The project is being led by circular economy specialists Coreo in partnership with the Queensland Government, Goondiwindi Cotton, Cotton Australia, Worn Up and Cotton Research and Development Corporation.

Returns 246

Returns Drop-Shipping Apparel Shipping 246

Talking Retail

JUNE 16, 2021

Edinburgh’s largest family-run convenience store operator is to open its second East Lothian shop in Gullane on 23 June after securing £430,000 funding from HSBC UK. The funding has helped the retailer buy the Hall Crescent premises and finance the refurbishment of the property. The business, which is owned by husband-and-wife team Franco and Audrey.

Finance 131

Finance Store Operations Shopping ATS 131

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Cisco Retail

JUNE 18, 2021

Extending the alignment to include more Cisco products. Why should you care? With so many security frameworks, it can be difficult to know where to start from. While many organizations are challenged with managing and improving their cybersecurity programs against the dynamic threat landscape, it’s not easy to pick one framework over another. So where do they start from – ISACA COBIT 5?

Management 141

Management 141

Retail TouchPoints

JUNE 14, 2021

The NRF has high hopes for the retail industry as we emerge from the pandemic and shoppers return to in-person experiences. As they do, corporate responsibility is expected to once again take the spotlight, according to panelists on the State of Retail and the Consumer 2021 webinar. Findings from the latest Future Consumer Index, a quarterly survey by EY (formerly Ernst & Young), showed that 77% of shoppers feel that brands must behave ethically and in line with community expectations.

Consumer 278

Consumer Returns Store Operations Marketing 278

Inside Retail

JUNE 16, 2021

The Fair Work Commission has handed down a 2.5 per cent increase to the minimum wage set to begin as of 1 July, though the broader retail industry will not be held to the increase until 1 September. The retail sector was given a two-month delay based on the fact that while the industry has certainly recovered from the troughs of 2020, that recovery is patchy and is still adversely impacted by isolated lockdowns – something the FWC expects will continue.

Location 246

Location ATS 246

Talking Retail

JUNE 14, 2021

Spar Scotland is launching a new campaign with The SGF Healthy Living Programme (HLP) where participating stores will give out free fruit to children to encourage them to eat more fruit and enjoy a healthier lifestyle. The trial will take place in six Spar Scotland stores in Kincorth, Mastrick, Northfield, Tarves, Peterhead and Keith in. This story continues at Spar Scotland trials fruit campaign with SGF Healthy Living Programme.

ATS 130

ATS Grocer 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Hyken

JUNE 15, 2021

Winning Customer Trust through Omnichannel Communication. Utilizing Omnichannel Communication to Connect with Customers. Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz , a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.

Returns 128

Returns Customer Experience 128

Retail TouchPoints

JUNE 14, 2021

Rite Aid has promoted Andre Persaud to the role of Chief Retail Officer. Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. In his prior role, Persaud oversaw Rite Aid’s inventory and supply chain management, field team management, store operations, asset protection and facility maintenance and repairs.

Supply Chain Management 275

Supply Chain Management Store Operations Management Promotions 275

Inside Retail

JUNE 16, 2021

When you think of a disability-friendly retail experience, you might think of a shop with a wheelchair ramp at the front door. While that alone can be useful for some, there’s plenty more that needs to be considered beyond bricks-and-mortar, including how to ensure your e-commerce platforms are accessible. With nearly one-quarter of our population identifying as having some sort of disability, not catering to them could translate into a significant revenue loss.

Consumer 246

Consumer Management Shopping ATS 246

VMS

JUNE 16, 2021

Last-mile logistics company DoorDash (San Francisco) and specialty retailer PetSmart (Phoenix) have announced a partnetship to facilitate on-demand delivery of pet supplies and accessories across almost 1500 PetSmart locations in the U.S., according to a press release. “At PetSmart we understand our customers’ needs are always evolving,” said PetSmart SVP and CEO Will Smith. “We’re delighted to partner with DoorDash to provide pet parents with access to the essentia

Visual Merchandising 128

Visual Merchandising Specialty Retailers Accessories Location 128

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Dive

JUNE 14, 2021

A year ago, the retailer acquired Mirror. But patents reveal that the at-home fitness technology is perhaps just the beginning of a new chapter of innovation.

ATS 135

ATS 135

Retail TouchPoints

JUNE 17, 2021

The Miva ecommerce platform is designed to evolve with business needs to help retailers drive sales, maximize average order value, cut overhead costs and increase revenue. Miva can fill the gap between traditional “one size fits all” boxed-in SaaS platforms and large enterprise platforms. The platform offers basic ecommerce functionality natively in order to promote ease of use and stability while still allowing for customization.

Promotions 264

Promotions ATS 264

Inside Retail

JUNE 17, 2021

San Churro founder steps down as CEO. Giro Maurici, the founder and CEO of Melbourne-based dessert business San Churro, announced he is stepping down from his role as chief executive and is on the lookout for a replacement. Maurici said, after 16 years at the helm, they are looking for a successor to not only give the business even more depth, experience and capability but to also allow him to work more “on the business” and less “in the business”, as a managing director.

Finance 246

Finance Management Location ATS 246

Talking Retail

JUNE 15, 2021

Mondelez International is rolling out a new design for its Cadbury single bars. The design features new background patterns and brand wordmarks, as well as product visuals on all bars. It will run across best-selling Cadbury lines including Cadbury Twirl, Cadbury Wispa and Cadbury Boost, Cadbury Flake, Cadbury Starbar and Cadbury Picnic. The move comes.

ATS 126

ATS 126

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Nvidia

JUNE 17, 2021

With the tech industry facing opportunities at every turn, it’s a ripe moment for NVIDIA’s acquisition of Arm, said CEOs of the companies in a frank conversation with a leading analyst. Patrick Moorhead of Moor Insights & Strategy posed tough questions and gave the deal a thumbs up in the session at the Six Five Summit. Sporting a pandemic beard, Arm’s Simon Segars painted the landscape of an industry growing in every direction.

Marketing 125

Marketing ATS 125

Retail TouchPoints

JUNE 16, 2021

Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department store category. The retailer and Forever 21 , working through YM Inc., the Canadian licensee of the brand, unveiled a new partnership that makes Forever 21’s full-line collections available at select Hudson’s Bay locations.

Department Stores 264

Department Stores Fashion Location Consumer 264

Inside Retail

JUNE 15, 2021

Australian coffee chain Campos will be acquired by international pureplay JDE Peet for an undisclosed sum, with the transaction expected to be completed in July 2021. Campos serves customers through direct-to-consumer, retail and its own flagship cafes, as well as being available in over 600 cafes nationwide – channels which complement JDE Peet’s Australian retail operations.

Management 246

Management Consumer 246

Retail Dive

JUNE 17, 2021

While online marketplaces offer digitally natives benefits like reaching new customers, brands may forfeit control over key aspects of the customer experience.

Customer Experience 132

Customer Experience 132

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing