Inside Retail

JANUARY 5, 2025

Woolworths and Coles, Australias supermarket goliaths, have gone from Covid-19 heroes to cost-of-living villains in the last two years. Two of the nations major employers, with a combined workforce of 320,000 staff and about a 66 per cent share of the grocery market, Woolworths and Coles endured a 2024 they would no doubt rather forget. There has, of course, been political and media scrutiny of the supermarket sector in the past but in 2024, Australias two largest retailers were caught in a poli

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Retail Wire

JANUARY 5, 2025

The classic Oreo cookie is getting a modern twist.

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Inside Retail

JANUARY 5, 2025

Vacuum retailer Godfreys has relaunched online under its new owner Future Innovation Holdings. “A new era begins with our online sales channel that will bring back some of Australia’s iconic floorcare brands such as Wertheim, Pullman, Sauber, I-Vac and Work Hero,” said Godfreys in a LinkedIn post. In a separate post, the retailer said, “Godfreys has faced challenges, but as they say, it doesn’t matter how you fall; it’s all about how you rise!

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Retail Wire

JANUARY 5, 2025

Carnival Cruise Line has one less way of enjoying its services.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

JANUARY 5, 2025

If 2024 was all about pop-ups , in 2025, it would appear that retailers are leaning into third spaces. The concept was originally coined by American sociologist Ray Oldenburg in his 1989 book, The Great Good Place , and refers to places beyond work and home where people gather and connect. However, as Nick Gray, founder of the Australian-based retail consultant agency I Got You, observed, the concept has been increasingly adopted by brands amidst the closure of public third places, heightened by

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Retail Gazette

JANUARY 5, 2025

New Look is set to ramp up its store closure programme ahead of tax increases this April. Around a quarter of the fashion retailers 364 stores nationwide are understood to be at risk when leases expire, putting some of its 8,000 workforce at risk, The Times reported. The business has restructured its store estate twice in the last six years and has downsized its portfolio from 600 UK stores in 2018.

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Dezeen

JANUARY 5, 2025

A travertine ramp forms the centrepiece of the Vans West End store in London , which was remodelled by architect Andrea Caputo to celebrate skateboarding , music and art. American apparel and accessories brand Vans looked to its skateboarding heritage when developing the concept for its store on London's Oxford Street, which it has occupied since 2019.

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Cross Cap

JANUARY 5, 2025

This post is focused on Strategic Marketing Planning which is the first step within the planning phase of implementing an omni-channel marketing plan.

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Dezeen

JANUARY 5, 2025

Designer Matthew Fisher has created a gallery and display space for his stoneware objects in New York City's Seaport neighbourhood, referencing ancient culture and contemporary performance design. The M Fisher Seaport Gallery is located at the southern tip of Manhattan , amidst the newly opened galleries and restaurants of New York City's transforming Seaport neighbourhood.

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Retail Gazette

JANUARY 5, 2025

Uniqlo, Lush and Gymshark have stopped using freelance retail workers hired through apps including YoungOnes and Temper after a union raised employment right concerns. Trades Union Congress wrote to the retailers’ chief executives asking them to stop using freelance retail staff following concerns they were missing out on significant employment rights, The Guardian reported.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Times

JANUARY 5, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Business travel has changed considerably since the pandemic with many opting to travel only when necessary to save money. For the retail industry, there have been a number of particular challenges which have made it difficult to meet profit targets.

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Cross Cap

JANUARY 5, 2025

Diving into why businesses need a marketing calendar as part of their marketing strategy.

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Hyken

JANUARY 5, 2025

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Top 5 Customer Experience Tips from Season 1 of The SUPER AMAZING Show by Brittany Hodak (Brittany Hodak) Season One of The SUPER AMAZING Show has been an incredible journey, and Im so thankful for everyone who tuned in and took these tips to heart.

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Cross Cap

JANUARY 5, 2025

Let's see what we can do to help you establish a global marketing calendar framework by using marketing calendar software.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Cross Cap

JANUARY 5, 2025

Thanks for sharing. I read many of your blog posts, cool, your blog is very good.

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