Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. One way for brick-and-mortar stores to stay ahead of the competition is to expand into digital product. Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device

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Customer Experience Consumer Marketing Accounting 225

Inside Retail

JANUARY 2, 2024

Levi Strauss & Co’s Eureka Innovation Lab is located on a quiet, dead-end street near Coit Tower in San Francisco. Unassuming from the outside, the brick warehouse is a hive of activity within. Sewing machines whir, washing machines thump and lasers beep as they precisely cut holes into raw denim. Hundreds of jeans in every shade of blue hang on the walls and mysterious trunks covered in stickers from around the world are stacked wherever there’s room, while jazz music plays in the backgroun

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Drop-Shipping Fashion Shipping Location 277

Retail TouchPoints

JANUARY 2, 2024

Costco workers in Norfolk, Va. have voted to join the Teamsters Local 822, with the union calling this its first organizing victory at the wholesale retailer in two decades. The 238 -worker group will join more than 18,000 Teamsters at Costco nationwide. Successful unionization efforts in the retail industry have been relatively rare, but they may pick up steam this year following a strong year for labor in 2023, with successful strikes by the United Auto Workers against the Big Three carmakers

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Wholesale ATS Store Operations 292

Inside Retail

JANUARY 2, 2024

The Body Shop has earned the title of being the first global beauty brand offering 100 per cent vegan product formulations certified by The Vegan Society. Back in 2021, just 60 per cent of the cosmetic brand’s products already carried the Vegan Society trademark. The retailer has been campaigning against animal testing in the cosmetics industry since 1989. “We were the first beauty company to fight against animal testing in cosmetics.

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Shopping 260

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 2, 2024

JD.com has won a lawsuit against rival Alibaba Group in the High People’s Court of Beijing, which fined Alibaba 1 billion yuan ( $140 million) for engaging in monopolistic practices. JD.com had sued Alibaba and its ecommerce divisions, Zhejiang Tmall Network and Zhejiang Tmall Technology, for practicing “choosing one of two” behaviors — essentially saying to suppliers that if they sold to JD.com, they would not be allowed to sell on Alibaba.

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Inside Retail

JANUARY 2, 2024

Retailers of all sizes and industries are using the success of experiential activations to create brand awareness and, as a result, drive more business. Sydney’s Bondi Beach has become home to many pop-up activations and brand collaborations, including, most recently, a beach club venture between membership-based skin clinic Fayshell and ice-cream giant Magnum.

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Management Location Brand Management Consumer 246

Inside Retail

JANUARY 2, 2024

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. The landscape of retail has dramatically changed with the rise and domination of e-commerce but there is still demand for bricks-and-mortar spaces that inspire customers with their curated offerings.

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Department Stores Boutique Fashion Shopping 245

Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Over the past three years, the retailer has worked closely with Inter Ikea Group (a group of companies that work to connect Ikea franchisees with appropriate suppliers) as well as Blue Yonder to support the implementation and scale-up of this technology.

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Planning Location Consumer Marketing 236

Retail Wire

JANUARY 2, 2024

An increase in late credit card payments in the U.S. and other factors seem to suggest that American debt is inching closer to its pre-pandemic levels.

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Returns 245

Retail TouchPoints

JANUARY 2, 2024

On the heels of its 40th anniversary, Mango Fashion Group has revealed plans to open 500 new stores in key markets, including Canada, France, the UK and U.S., through 2026. India, Italy and Spain are the other store “homes” planned for the coming years. Mango reaffirmed its focus on physical retail in its 2024-2026 Strategy — a broad vision and roadmap for growth that includes a refined value proposition, digital expansion plans, executive leadership updates and more.

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Planning Fashion Location Marketing 218

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JANUARY 2, 2024

Chevron Corp., the multi-national energy corporation, has announced that it will be writing down the value of its assets ranging from $3.5 billion to $4 billion.

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Inside Retail

JANUARY 2, 2024

Chinese coffee consumption is growing quickly, spurring cut-throat competition between local and foreign coffee chains that have opened thousands of branded shops in recent months and surpassed the number of coffee stores in the United States. Analysts expect China’s growing thirst for coffee to be a key driver of future demand for the beans as coffee shops expand beyond Beijing and Shanghai to dozens of mid-sized cities where young professionals have warmed to the beverage.

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Consumer Marketing Shopping Planning 130

Retail Wire

JANUARY 2, 2024

New battery sourcing guidelines implemented by the U.S. Treasury on Monday have reshaped the EV market dynamics. These regulations were designed to reduce the U.S. dependency on China for EV batteries.

Marketing 130

Marketing 130

Inside Retail

JANUARY 2, 2024

Hotels, alcohol, and gaming facilities operator Endeavour Group has named Ari Mervis as its new chairman, succeeding Peter Hearl, effective by the end of April. Mervis is currently the chairman of Myer and McPherson’s and previously served as executive chairman of Accolade Wines and as CEO of Murray Goulburn. The new appointment marks an orderly transition with Hearl retiring after serving as chairman since 2021, when Endeavour Group demerged from Woolworths Group.

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Planning Management 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 2, 2024

The broad choices that were available to consumers prior to the pandemic are not coming back.

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Consumer 195

Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand.

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Marketing Promotions Planning Shopping 130

Retail Wire

JANUARY 2, 2024

The National Highway Traffic Safety Administration (NHTSA) recently issued a series of automobile recalls affecting millions of vehicles.

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Retail Dive

JANUARY 2, 2024

Discover how traditional retailers are adapting to the digital era and embracing sustainability, leveraging technologies like Hanshow's ESL solutions, AIoT and SaaS to enhance efficiency, reduce environmental impact and meet evolving consumer demands.

Consumer 120

Consumer 120

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JANUARY 2, 2024

Elon Musk's Tesla shattered estimates for its fourth-quarter deliveries in 2023, marking an electrifying end to the year.

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Retail Gazette

JANUARY 2, 2024

Asda has raided Morrisons to bolster its leadership team, including the appointment of Matt Kelleher as its first ever chief digital officer Kelleher, who is currently CIO at Morrisons , will join its Leeds-based rival in July. He will take responsibility for Asda’s data and ecommerce functions and will also lead its technology functions once its ongoing technology transformation project ‘Future’ is complete.

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Finance Grocer ATS 117

Retail Wire

JANUARY 2, 2024

A lucky Powerball player in Michigan won the $842.4 million New Year's Day jackpot.

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Retail Gazette

JANUARY 2, 2024

Pop-up operator Sook has closed its portfolio of retail spaces after it failed to raise sufficient funding to continue trading. The start-up’s founder John Hoyle said in a LinkedIn post that the business had ceased trading as of December 31 “due to a lack of investment” Sook, which won Retail Gazette’s DTC Game Changer award in 2022, brought empty retail spaces back to life, allowing brands to open pop-up stores.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JANUARY 2, 2024

A resident in Florida has sued Hershey, alleging that its overall marketing tactics and festive packaging during Halloween on Reese's candy was creatively misleading.

Marketing 100

Marketing 100

Retail Gazette

JANUARY 2, 2024

Selfridges’ Thai co-owner Central Group is seeking to take greater control of the department store and could snap up fellow shareholder Signa’s stake following its collapse. Following Signa Prime Selection – the division which co-owns Selfridges – filing for insolvency last week, its stake in the department store is set to come up for sale to recover money for the firm’s creditors.

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Department Stores Payment Services Finance Accounting 113

Dezeen

JANUARY 2, 2024

East London hair salon Buller and Rice has opened a new venue with an interior design palette that includes seaweed, algae, cork and mushroom leather. Buller and Rice Wanstead is a salon that doubles as a lifestyle store, selling products ranging from homeware to wine. Company founders Anita Rice and Stephen Buller designed the interior themselves, filling it with bespoke creations from designers and makers including Natural Material Studio 's Bonnie Hvillum and Copenhagen-based Jonas Edvard.

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Shopping ATS 115

Retail Dive

JANUARY 2, 2024

From new marketing techniques to consumers spending despite inflation, here are the big takeaways from the latest holiday season.

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Retail Trends Consumer Marketing 132

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JANUARY 2, 2024

More UK supermarkets changed hands than ever before last year as mounting debt piles saw chains selling off stores to raise extra cash. Around £2.49bn worth of food stores were bought and sold in 2023, according to data from property services firm Knight Frank, which is more than three times the amount as the year before and 71% above the ten-year average of £1.4bn.

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Supermarket 109

Retail Wire

JANUARY 2, 2024

Delta Air Lines topped the list for the third year in a row.

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Retail Gazette

JANUARY 2, 2024

M&S shares shot to a five-year high on Tuesday as investors predict the retailer will be crowned one of the best-performing over the holiday period. The food and clothing retailer was among the top risers on the FTSE 100 as shares jumped as much a 2.5%, raising the value of the group by more than £70m. The flurry of activity came after BNP Paribas analysts crowned M&S as one of their top stock picks for 2024, adding that the business was “a likely Christmas winner”.

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Fashion 109

Retail Times

JANUARY 2, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Krispy Kreme is here to celebrate Veganuary with their brand-new limited edition vegan doughnut Cookie Indulgence range. These handcrafted doughnuts will be in shops just ahead of 2024, bringing joy and flavour into the New Year!

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Shopping 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience