Retail TouchPoints

SEPTEMBER 22, 2023

Walmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.

Fashion 250

Fashion Accounting Planning Management 250

Retail Wire

SEPTEMBER 22, 2023

Chipotle is partnering with Hyphen, a food tech startup, to test an automated kitchen line capable of producing up to 180 bowls per hour, boosting the efficiency of its digital orders, which accounted for over $3 billion in sales last year. While one person can manually prepare 20 to 30 bowls per hour, Hyphen’s system.

Accounting 203

Accounting 203

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Click-and-collect sales from BOPIS and curbside pickup are projected to exceed $100 billion this year.

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Shipping Wholesale Fulfillment Consumer 245

Inside Retail

SEPTEMBER 22, 2023

Fashion retailer Decjuba will launch seven standalone D-luxe Basics concept stores across Australia this week. Previously, the company only sold its D-luxe Basics products online and as a sub-brand within Decjuba stores. The concept stores are set to open at Eastgardens in New South Wales, Geelong and Eastland in Victoria, Rundle Mall in South Australia, Subiaco and Joondalup in Western Australia, and Pacific Fair in Queensland.

Accessories 147

Accessories Fashion Location ATS 147

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

SEPTEMBER 22, 2023

Staples has partnered with Uber Eats to make school and office supplies available for scheduled or on-demand delivery from its stores across the country. Members of the Uber One loyalty program will benefit from $0 delivery fees and up to 10% off Staples orders of $15 or more at selected stores. “Back to school and back to the office can make September one of the busiest months of the year, and Staples has the solution to so many household challenges,” said Christian Freese, Head of Grocery and

Returns 241

Returns Marketing ATS Store Operations 241

Retail Wire

SEPTEMBER 22, 2023

Retailers are increasingly eyeing the healthcare industry, seeking opportunities to expand into the nearly $4 trillion health sector. This encompasses a range of initiatives, from retail health clinics to wearable medical devices, aiming to enhance access to healthcare services, especially in the home setting.

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124

Retail Wire

SEPTEMBER 22, 2023

McDonald’s is set to increase royalty fees for new franchise restaurants in the U.S. and Canada, marking the first hike in nearly thirty years, according to a letter seen by Reuters. Starting Jan. 1, the fees will rise from 4% to 5%, aligning with charges in other global markets. This move comes as the fast-food.

Marketing 124

Marketing 124

Retail TouchPoints

SEPTEMBER 22, 2023

Foot Locker has opened its new community-focused store at the Chatham Ridge Shopping Center in Chicago. The exterior of the store is adorned with a mural titled Love Yours that was created by a local artist to represent the power of loving and taking pride in community. The new location spans 9,695 square feet and celebrates the South Side community through exclusive community-centric programming.

Location 233

Location Shopping ATS 233

Retail Wire

SEPTEMBER 22, 2023

The British pound experienced a dip against both the dollar and the euro following disappointing business activity and retail data. A Purchasing Managers’ Index (PMI) survey revealed that UK companies faced a tougher September than anticipated, marking its lowest score since January 2021.

Management 113

Management Consumer 113

Retail TouchPoints

SEPTEMBER 22, 2023

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s our greatest measure of courage.

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Management Store Operations Retail Marketing Planning 228

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Management

Retail Wire

SEPTEMBER 22, 2023

The Federal Trade Commission (FTC) is poised to file an anticipated antitrust lawsuit against Amazon in federal court, potentially as early as Tuesday, according to reports by Politico. This move is part of a broader effort to curtail the market dominance of major tech firms. The anticipated suit follows similar actions taken against Google and.

Marketing 113

Marketing 113

Retail TouchPoints

SEPTEMBER 22, 2023

Amazon is following the lead of nearly every other streaming service — including Disney+ , Netflix and HBO’s Max — in announcing that it will begin running ads on its programming in early 2024. Prime members who wish to avoid commercials will have the option to upgrade to a new ad-free tier for $2.99 per month. Amazon’s announcement of its plans had an almost apologetic undertone.

Advertising 225

Advertising Planning Consumer ATS 225

Retail Wire

SEPTEMBER 22, 2023

Chris Rondeau, former CEO of Planet Fitness, expressed being “seriously blindsided” by the board’s decision to ask him to resign, causing the company’s shares to plummet nearly 20%. This abrupt change wiped over $1 billion in market cap from the gym giant. Rondeau’s separation agreement now restricts him from contacting most Planet Fitness employees regarding.

Marketing 113

Marketing 113

Retail Gazette

SEPTEMBER 22, 2023

The Entertainer’s pre-tax profits dropped from £22.5m last year to £7.6m, despite experiencing nearly a 10% rise in sales. The toy retailer’s sales edged up 1% on pre-pandemic levels, for the year ended 28 January 2023. While store sales were “up significantly”, the business noted online sales dropped compared to the previous year, although were higher than pre-Covid.

ATS 109

ATS 109

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

SEPTEMBER 22, 2023

Hy-Vee has unveiled its full-scale retail media network, Hy-Vee RedMedia, aiming to connect brands directly with its customer base across online and in-store platforms. This network, showcased at the Groceryshop 2023 conference, blends first-party customer data with insights from leading advertising firms for more targeted marketing. The company, operating across various industries, believes its diverse.

Target Market 100

Target Market Advertising Marketing ATS 100

Retail Times

SEPTEMBER 22, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Dobbies, the UK’s leading garden centre retailer, is growing its line up of retail experts in Northern Ireland through a new partnership with Workforce, and Antrim and Newtonabbey Council. The news comes ahead of the opening of Dobbies new 110,000 sq ft store at The Junction on 5 October 2023 which will be the biggest in its […] If you want more in

ATS 98

ATS 98

Retail Wire

SEPTEMBER 22, 2023

Goodyear Tire & Rubber has revealed plans to cut 700 jobs and divest approximately 100 retail stores and fleet locations as part of a rationalization initiative in its Asia Pacific segment. This move is projected to enhance the segment’s operating income by about $50 to $55 million in 2025, with a concurrent improvement in profitability.

Location 100

Location Planning 100

Retail Dive

SEPTEMBER 22, 2023

The apparel retailer will soon have 26 markets outside of the U.S., while Satish Malhotra temporarily reduced his salary to offset employee pay raises.

Apparel 101

Apparel Marketing 101

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Point of Sale

Retail Wire

SEPTEMBER 22, 2023

Restaurant tipping rates in the U.S. have declined, averaging 18.9% in the second quarter of 2023, down from 19% in the first quarter, according to a report by restaurant software company Toast. Delaware leads with the highest tipping rate at 21.5%, while California has the lowest at 17.4%.

ATS 100

ATS 100

Retail Dive

SEPTEMBER 22, 2023

Over half of the items are under $10, as the retailer continues to broaden its assortment to include more affordable price points.

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Retail Wire

SEPTEMBER 22, 2023

TikTok is set to subsidize discounts of up to 50% for sellers on its newly launched TikTok Shop, a move aimed at gaining traction with U.S. shoppers during the holiday season. This signals increased competition for brands like Amazon, Walmart, Facebook, and Instagram. With last year’s Black Friday and Cyber Monday seeing U.S. shoppers spend.

Shopping 100

Shopping ATS 100

Retail Dive

SEPTEMBER 22, 2023

Small business owners envision a cashless future, according to Visa, even as some legislators move to protect unbanked and underbanked consumers.

Consumer 96

Consumer 96

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 22, 2023

Amazon has decided to cancel a planned 2% fee on sales made by third-party sellers who handle their own shipping, a move that signifies the company’s cautious approach amid increasing antitrust scrutiny. This fee, originally set to be implemented on Oct. 1, was aimed at offsetting rising costs for Amazon. The decision comes at a.

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Planning Shipping ATS 100

Retail Gazette

SEPTEMBER 22, 2023

Consumer confidence across the UK has climbed to its highest point since January 2022, rising for the second consecutive month in September. The consumer confidence index increased by four points to -21 this month. The value has exceeded the record low of -49 during the same time last year, according to market research company GfK. The rise was aided by easing inflation rates and strong wage growth.

Consumer 85

Consumer Returns Marketing Shopping 85

Retail Wire

SEPTEMBER 22, 2023

Jim Cramer, a prominent financial commentator, has advised investors to steer clear of Dollar General stock following JPMorgan’s unusual downgrade of the retailer from hold to sell. This downgrade, which was prompted by a meeting with Dollar General’s CFO, highlighted financial challenges for the company’s core low-end consumer base.

Consumer 100

Consumer 100

Retail Dive

SEPTEMBER 22, 2023

Todd Vogensen on Oct. 16 will take over from interim CFO Bennett Nussbaum, who will become the company’s chief transformation officer.

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94

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Retail Wire

SEPTEMBER 22, 2023

The Department of Labor (DOL) has filed a lawsuit against three Barrio Tacos locations in Michigan, alleging that they enforced an “invalid” tip pool system where staff had to share their tips with non-tipped employees, including kitchen staff. This practice made the restaurants ineligible for a tip credit, resulting in servers’ and bartenders’ wages falling.

Location 100

Location 100

Retail Gazette

SEPTEMBER 22, 2023

Currys is set to create over 1,100 new roles during this year’s peak trading period as it looks to shore up the business through the busiest time of the year, the period leading up to Black Friday through to the January sales. 720 temporary roles have been made available across the electrical retailer’s 285 UK and 16 ROI stores. The roles are largely made up of sales & support roles, offering external as well as internal applicants the opportunity to work directly with customers on the shop

Shopping 80

Shopping 80

Retail Wire

SEPTEMBER 22, 2023

Disney’s Duffy and Friends franchise, featuring a fluffy bear introduced in 2002, has become the highest-selling line in Disney’s Asian parks, generating $500 million in revenue this year. This includes sales from Shanghai Disney Resort, Hong Kong Disneyland, and the Tokyo Disney Resort in Japan. While Duffy may not be as prominent in the U.S.

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100

Cisco Retail

SEPTEMBER 22, 2023

The need to connect, secure , and optimize our critical roadways and intersections infrastructure is now clearer than ever.

Management 91

Management 91

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience