Retail TouchPoints

NOVEMBER 25, 2022

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors that drive their customers to the competition.

Consumer 311

Consumer Shopping ATS Customer Experience 311

Retail Focus

NOVEMBER 25, 2022

With the likes of EY and Goldman Sachs predicting the UK will be in recession until at least the middle of next year, investors, workers, and bosses have all eyes on the economy. One area being watched with baited breath is the retail sector. In 2020, retailers were hit hard by the pandemic, but those that adapted to ecommerce and home delivery fared well throughout lockdowns and into the post-Covid recovery period.

Consumer 264

Consumer Planning Promotions ATS 264

Small Biz Trends

NOVEMBER 25, 2022

The impact of the pandemic will be felt for a long time. This is why pandemic-related grants are still available across the country from city, state, and federal grant programs to help small businesses. Even though the amount of these grants is not the same as PPP loans, they are still substantial enough to address some of the challenges small business owners are facing.

Operating Expenses 108

Operating Expenses Shopping Marketing ATS 108

Retail Focus

NOVEMBER 25, 2022

The 2022 MAPIC Conference Programme has been released. As denoted by the central theme of this year’s conference, People, Planet, Profit: Navigating retail towards a more ‘human’ world, the focus will be on two central ideas: sustainability and new business models that integrate flexibility, prioritising human beings, their needs, new behaviours, and new ways of living.

Department Stores 183

Department Stores Supermarket Marketing Consumer 183

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Recent data from VoucherCodes forecasts that UK shoppers are set to spend £8.71bn this Black Friday Weekend.

Merchant Services 98

Merchant Services Payment Services Consumer Shopping 98

Talking Retail

NOVEMBER 25, 2022

Tobacco giant Imperial Brands has launched a new disposable vape range under the Blu banner. The range is made up of a collection of compact pocket-sized vapes with each containing 20mg of nicotine in 2ml of liquid, providing up to 600 puffs. The vapes also have an LED indicator that lights up when in use. This story continues at Imperial launches new disposable vape.

ATS 98

ATS 98

VMS

NOVEMBER 25, 2022

Balenciaga (Paris) crossed a line with a recent ad campaign that depicted toddlers holding teddy bears in bondage gear, prompting widespread criticism and calls to boycott the luxury fashion brand. Beyond the teddy bears, the ads are littered with suggestive references to child abuse. One photo shows a document from a 2002 Supreme Court case, Ashcroft v.

Fashion 98

Fashion Accounting 98

A1 Retail

NOVEMBER 25, 2022

When Christmas peak kicks in, automation combined with experienced staff will ease the pressure in eCommerce warehouses, says Luís Barros, Operations & Transport Director at Asendia UK. We’re heading into what’s been dubbed a ‘cash-strapped Christmas’. But despite British families facing escalating bills, the festive show must go on. Online retailers offering competitive prices are likely to experience busy times this November and December.

ATS 98

ATS Shipping Accounting Planning 98

Talking Retail

NOVEMBER 25, 2022

Convenience stores are set to play a key role in the run-up to Christmas, with almost 60% of consumers saying the sector will be central to their shopping plans this time around. More than a quarter (28%) say they are ready to begin their seasonal shopping visits at the start of December, while a further. This story continues at C-stores ‘to play key role this Christmas’ Or just read more coverage at Talking Retail.

Planning 98

Planning Shopping Consumer ATS 98

Independent Retailer

NOVEMBER 25, 2022

by Sidney Karanja. Today’s business environment is more globalized and complex than ever before. In order for online brands and ecommerce businesses to compete in this marketplace, it is essential to have a shipping process that is efficient and cost-effective. Covering everything from understanding your customer’s needs to choosing the right shipping provider, here is your comprehensive guide to building the perfect shipping process for your business: Define Your Business’s Sh

Shipping 97

Shipping Returns Accounting Shopping 97

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Dezeen

NOVEMBER 25, 2022

Travertine displays that double as DJ podiums feature alongside glistening butter-yellow columns in Axel Arigato 's Berlin outpost, which the streetwear label has designed together with longtime collaborator Halleroed. The brand's flagship boutique is set in the central Scheunenviertel neighbourhood, across the ground floor of a prefabricated concrete Plattenbau building typical of post-war East Germany.

Boutique 95

Boutique Shopping ATS 95

A1 Retail

NOVEMBER 25, 2022

Piccadilly Circus was illuminated in festive red on Thursday evening as part of a huge Coca-Cola Christmas sing-along. Thousands joined the live karaoke moment celebrating the return of the brand’s much-loved “Holidays Are Coming” advert. Holidays are coming! On Thursday evening, one of London’s most famous landmarks lit up in Coca-Cola red as thousands came together to celebrate the magic of Christmas with a festive sing-along.

Advertising 78

Advertising Returns Brand Management Management 78

LS Retail

NOVEMBER 25, 2022

©iStock/pialhovik Retailers’ biggest holiday wish is to get rid of all that excess inventory. As some of the nation’s largest retailers report quarterly earnings and revenue, Wall Street is paying close attention to another number, too — inventory levels. Who isn't carrying a great deal of inventory lately? And who isn't experiencing issues with goods ordered pre-pandemic that are finally arriving now?

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365 Retail

NOVEMBER 25, 2022

Holidays are coming! On Thursday evening, one of London’s most famous landmarks lit up in Coca-Cola red as thousands came together to celebrate the magic of Christmas with a festive sing-along. Following the success of the first ever live karaoke experience on the iconic Piccadilly Lights in 2019, Coca-Cola returned this year to lead revellers in popular Christmas carols and, of course, the much-loved “Holidays Are Coming” song – made famous by Coca-Cola’s legendary Christmas television ad

Advertising 72

Advertising Brand Management Returns Management 72

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Hyken

NOVEMBER 25, 2022

This week, we feature an article by Deniz Kuran, Head of Marketing at Idiomatic , an organization that helps companies understand their customers by translating customer feedback into actionable data. She discusses the difference between transactional and relational customer service. Effective customer service should contribute to a positive relationship between the organization and the customer.

Customer Experience 70

Customer Experience Clienteling Target Market Fulfillment 70

Talking Retail

NOVEMBER 25, 2022

The overhaul of a busy village store in Leicestershire has helped boost the sales by more than 20%. Nisa retailers Paul and Jack Matthews refurbished their family store in Rothley just 18 months after doing the same at Bradley’s in Quorn, also in Leicestershire. The Rothley store has been operating for 40 years and has. This story continues at Refurbishment reaps sales rewards at Leicestershire village store.

ATS 59

ATS 59

365 Retail

NOVEMBER 25, 2022

Bodo, the eCommerce delivery platform, is planning to transform the sector with customer-centric 1 hour and same day sustainable delivery. With nearly half (46%) of consumers abandoning their shopping carts if delivery waits are too long, bodo is tackling this issue for brands with its plug-in at checkout. It enables businesses to better service their customers, whilst tackling the growing environmental concern from consumers over how their goods are being delivered.

Fulfillment 59

Fulfillment Checkout Apparel Consumer 59

A1 Retail

NOVEMBER 25, 2022

Iconic Canadian QSR brand Tim Hortons ® has announced the opening of its 50 th drive-thru restaurant in Watford on 28 th November, a milestone that will see the brand doubling its drive-thru estate in the UK in one year, with four further drive-thru openings to come before the end of 2022. The cult Canadian brand’s signature coffee and breakfast, Timbits ® , Iced Capps, freshly baked donuts and Tims ® Crispy Chicken Sandwiches have been such a success with Brits that it plans to add to its 65-

Planning 59

Planning Location ATS 59

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

365 Retail

NOVEMBER 25, 2022

Barclaycard Payments, which processes £1 in every £3 spent in the UK, has so far today (as of 10am) seen the volume of payments remain consistent compared to the same period on Black Friday 2021. Marc Pettican, Head of Barclaycard Payments, comments: “ Our data shows that Black Friday is off to a steady start this year, despite the challenging economic backdrop.

Payment Services 59

Payment Services ATS 59

A1 Retail

NOVEMBER 25, 2022

Icon Outlet at The O 2 , one of London’s leading outlet shopping destinations, developed by AEG and Crosstree Real Estate Partners, has announced the signing of three independent British retailers – TOG24, Raging Bull, and Luke 77 – adding to the outlet shopping destination’s line up of over 60 premium retail brands. Located on Icon Outlet’s Lower Level, TOG24’s 1,707 sq ft store will open in early 2023, stocking the brand’s popular outerwear collections for men, women, and children.

ATS 59

ATS Apparel Location Shopping 59

365 Retail

NOVEMBER 25, 2022

Barclaycard Payments, which processes £1 in every £3 spent in the UK, has so far today (as of 1pm) seen a Marginal increase in the volume of transactions, by 0.7 per cent, compared to the same period on Black Friday 2021. The All-time record has been broken for transactions-per-second between 12-1pm today, showing shoppers are making the most of their lunch break to bag a bargain.

Payment Services 59

Payment Services 59

A1 Retail

NOVEMBER 25, 2022

For the financial year 2021/22, JYSK reached its highest EBIT result to date of DKK 4.56 billion (EUR 612 million) and increased turnover by 11% to DKK 36.2 billion (EUR 4.87 billion). However, the retail chain is now seeing the first signs of a slowdown in sales due to global challenges. JYSK continued to successfully deliver on its business strategy of financial growth and expansion for its financial year 2021/22, which runs from September to August, with increased sales, store expansions and

Planning 59

Planning ATS 59

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Kuusoft

NOVEMBER 25, 2022

Jenny Lin Kuusoft Corp. +1 866-546-8838 marketing@kuusoft.com For Immediate Release Kuusoft Corporation Announced a Collaboration with Slutty Vegan,… The post Kuusoft Corporation Announced a Collaboration with Slutty Vegan to Provide the Restaurant with its Digital Signage Solution appeared first on The Official Kuusoft Blog.

Marketing 52

Marketing 52

A1 Retail

NOVEMBER 25, 2022

Grosvenor has announced that luxury boutique retailer, CRICKET, is to launch a new 21,000 sq ft flagship store at Liverpool ONE. Positioned at the head of Peter’s Lane, Liverpool ONE’s premium lifestyle pitch, CRICKET’s high-end, fashion anchor store will feature an extensive range of designer menswear, womenswear, and children’s collections, alongside designer bags, shoes and accessories.

ATS 59

ATS Boutique Fashion Accessories 59

Retail Minded

NOVEMBER 25, 2022

Data generated by companies and consumers is set to grow exponentially over the next few years to 175 zettabytes, according to some estimates. These vast volumes of data represent value, particularly for businesses that can leverage them. This is because they contain insights into market trends (existing and emerging), consumer behavior, and key predictors of the future.

Clienteling 52

Clienteling Consumer Marketing Location 52

Talking Retail

NOVEMBER 25, 2022

Bestway was named top Retail Wholesaler at this year’s Federation of Wholesale Distributors (FWD) Gold Medal Awards, which took place last night at Old Billingsgate market in London. Judges said Bestway’s partnerships with suppliers had helped deliver “outstanding availability levels during the toughest trading period, through buying ahead, collaborative joint forecasting, backhauling stock to mitigate.

Wholesale 52

Wholesale ATS Marketing 52

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

365 Retail

NOVEMBER 25, 2022

As a small business, legal issues and lawsuits are rarely good news. Life can be tough enough battling it out in competitive industries, winning hard-fought customers and building truly valuable products and services. . The financial costs of legal trouble, even in cases where a case is won, can be significant enough on their own, but it doesn’t end there.

ATS 52

ATS 52

Talking Retail

NOVEMBER 25, 2022

Rollover, the hot food-to-go brand best known for its hot dogs, has increased its burger range by launching a cheeseburger and a double cheeseburger. The new burgers are available to convenience stores all over the UK. The pre-cooked, frozen beef patties in both the Cheeseburger and the Double Cheeseburger are quarter-pounders (113g) and are served.

ATS 52

ATS 52

A1 Retail

NOVEMBER 25, 2022

Following its success in Wembley, BOXPARK is bringing its signature PlayBox leisure concept to Croydon this winter alongside the second outlet of National Burger Award Finalist Nanny Bill’s and smoked BBQ meat restaurant HotBox. PlayBox was a new addition to the BOXPARK concept when its Wembley site opened in December 2018, featuring UV pool tables, table tennis, shuffleboard, glow-pong and air hockey amid a neon backdrop complete with a fully functioning bar.

Location 52

Location ATS 52

Talking Retail

NOVEMBER 25, 2022

More than 600 representatives from drinks producers, retailers and hospitality businesses have met this week in Glasgow to prepare for the introduction of Scotland’s deposit return scheme (DRS) for drinks containers. The scheme begins in August next year. The conference was organised by the DRS administrator Circularity Scotland to bring businesses across Scotland together and.

Returns 52

Returns ATS 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing