Inside Retail

DECEMBER 11, 2023

Since the retailer’s establishment in 1858, Macy’s has become one of the most well-known department stores in the US, if not the world. Like many retailers, both in the US and internationally, Macy’s has been impacted by the decline in consumer interest in shopping in traditional department stores amidst the rise of online shopping.

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Retail TouchPoints

NOVEMBER 15, 2023

The site’s home page boasts of having unionized more than 360 Starbucks locations and having over 9,000 union partners. The union has been seeking to consolidate talks with Starbucks to a national level since at least May 2023 , but the company has maintained that each store needs to bargain individually.

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Retail TouchPoints

MAY 5, 2023

Macy’s will expand its off-mall presence by opening additional Market by Macy’s and Bloomie’s shops — smaller versions of the Macy’s and Bloomingdale’s department stores, respectively — even as it shutters full-size stores. The size, the locations are all working.” We’re very bullish on the early learnings.

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Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. The 2023 additions will include 75 Ross and 25 dd’s Discounts locations.

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Retail TouchPoints

OCTOBER 18, 2021

Activist investor Jana Partners has taken an undisclosed stake in Macy’s and is prodding the department store chain to separate its ecommerce business from its brick-and-mortar operations. The Wall Street Journal reported that Jana Partners sent a letter to the Macy’s board urging it to split off its fast-growing, nearly $8.5

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Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. Gaitherbeurg, Md.;

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Retail TouchPoints

JUNE 1, 2022

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months.

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Retail TouchPoints

FEBRUARY 3, 2023

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

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Retail Wire

MAY 18, 2021

has raised its annual sales and earnings forecast based on a number of factors: stores operating on pre-pandemic terms, pent up shopping demand, increased disposable income and optimism around personal finances and the direction of the U.S. The department store operator announced that same-store sales jumped 63.9

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Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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Retail TouchPoints

AUGUST 10, 2020

The article did not say how many locations were being discussed. According to CoStar data from Q1 2020, before JCPenney’s bankruptcy filing in May and its announcement of the pending closure of 242 stores , the retailer had a presence in 48% of all U.S. malls, taking up 6% of mall square footage.

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Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

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Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

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Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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Retail TouchPoints

JULY 26, 2021

“Maly is a champion for diversity in leadership, people development and data-based insight, and she will leverage the values of the brand to build community and experiences in its neighborhood locations.”. The retailer peaked at 187 stores in 2019, but has since downsized to 160 locations as Macy’s works to right-size its footprint.

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Retail TouchPoints

JANUARY 26, 2021

Storied British department store chain Debenhams , which entered administration for the second time in April 2020, will live on online following the acquisition of its brand and websites by U.K.-based based digital fashion retailer Boohoo Group. 1, 2020.

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Retail TouchPoints

MAY 19, 2022

Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. It looks increasingly likely that a Kohl’s sale may be imminent, with the retailer receiving final bids from potential buyers in the coming weeks. Kohl’s reported a 5.2%

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Retail TouchPoints

MARCH 20, 2024

” Constantly Test and Iterate Design Concepts Retailers like Macy’s have made headlines for their moves to right-size their store fleet and invest in new, much smaller , store formats and experiences. “When they go shopping, they want to be treated specially. And when Tiffany & Co.

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Retail TouchPoints

JANUARY 25, 2023

This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products. These spaces can be permanent in-store features or they can be pop-ups in stores and in other locations where customers spend time.

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Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Department stores are normally at 11% , but they are currently near 14%. Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays. Most industries now have return rates close to normal levels.

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Retail TouchPoints

JULY 27, 2021

Selfridges ’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion ( $5.5 A successful deal could see two of the UK’s most historic department stores coming together under a single owner. billion U.S. ), according to Yahoo! in January 2021.

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Retail TouchPoints

SEPTEMBER 21, 2020

location will have one-click access to a digital hub where they can register to vote, check registration status and sign up for election reminders. Starting Sept. 22, visitors to any U.S. Nordstrom has forged partnerships with When We All Vote and the National Urban League.

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Inside Retail

FEBRUARY 27, 2023

Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store. Brands have started to scale their size and appeal impressively by leveraging e-commerce to reach beyond their niche appeal to broader and more diverse customer groups.

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Retail TouchPoints

JANUARY 25, 2021

The key to recovery for these retailers may be rethinking and recontextualizing their stores by putting excess space to alternate use. Nordstrom is already an expert at this , and American Eagle may be able to pivot failing American Eagle stores as support for its new Aerie locations. “I

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Retail TouchPoints

MARCH 11, 2021

Retailers closed a record 12,200 stores in 2020, with an outsize share coming from malls and one-third of the total from department stores specifically, according to data from CoStar Group. Empty Mall Space Makes the Perfect Home for New Experiences.

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Wiser

FEBRUARY 13, 2019

Given the influx of shoppers to brick-and-mortar locations for Valentine’s Day, we wanted to see which retailers made out the best. The answer was discount stores, such as 5 Below, dollar stores, and others, as 53 percent said they buy here for this holiday.

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Cross Cap

FEBRUARY 1, 2018

Take Indigo, for instance: The opening of their first “cultural department store” at the Sherway Gardens location last year marks the upgrade from the original Chapters model to an unparalleled shopping experience.

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Retail TouchPoints

OCTOBER 31, 2023

Open, light-filled, high-visibility store environments are harder to steal from without being seen, and they also happen to be more pleasing to shop. In other cases, crime is more intense (see the viral videos of thefts at downtown drug and luxury department stores). This can reduce customer waits and frustration.

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Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Specialty stores are often a part of small retail store businesses.

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V Count

JANUARY 19, 2024

This unique and mutually beneficial arrangement enables the guest brand or retailer to effectively display and sell its range of products within the physical boundaries of the host store. In this setup, the guest store operates as a separate entity within the larger framework of the host store.

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Retail TouchPoints

OCTOBER 1, 2020

Customers can deposit their product packaging in BEAUTYCYCLE boxes located in the retailer’s beauty department. Each year, more than 120 billion units of plastic packaging are produced by the beauty industry, according to Zero Waste Week , but according to the Environmental Protection Agency , less than 9% gets recycled.

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Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

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