Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

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Location Department Stores Fulfillment Planning 259

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

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Department Stores Operating Expenses Store Operations Apparel 153

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

AUGUST 10, 2020

The article did not say how many locations were being discussed. According to CoStar data from Q1 2020, before JCPenney’s bankruptcy filing in May and its announcement of the pending closure of 242 stores , the retailer had a presence in 48% of all U.S. malls, taking up 6% of mall square footage.

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Department Stores Location Shipping Store Operations 215

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts.

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Shopping Outdoor Fulfillment Returns 251

Retail TouchPoints

SEPTEMBER 21, 2020

location will have one-click access to a digital hub where they can register to vote, check registration status and sign up for election reminders. Nordstrom stores and operations centers will remain open on Nov. Starting Sept. 22, visitors to any U.S.

Sporting Goods 260

Sporting Goods Department Stores Apparel Fulfillment 260

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Department stores are normally at 11% , but they are currently near 14%. Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays. Most industries now have return rates close to normal levels.

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Returns Merchant Services Department Stores Shipping 330