Small Biz Trends

JUNE 21, 2025

You’ll enhance your brand’s credibility and foster goodwill among potential customers. By aligning your brand with a well-planned event, you position yourself as a key player in your industry. Targeting events that align with your audience ensures effective marketing strategies and maximizes your return on investment.

Customer Retention 115

Customer Retention Target Market Marketing Returns 115

Small Biz Trends

JULY 22, 2025

During strategic planning , top managers make several vital decisions that can steer the organization’s future. They identify target customer segments , select products or services to offer, and assess the competitive environment. Profitability : Focus on the most profitable segments to maximize your return on investment.

Management 67

Management Planning Target Market Marketing 67

RETAIL MANAGEMENT SOFTWARE

JULY 16, 2025

Tip: Use your POS system to sync inventory across all channels and personalize promotions based on customer buying history. Offer Exceptional Customer Service Excellent service doesn’t stop at the register. Make returns easy, respond promptly to customer questions, and reward loyalty. can go a long way.

Inventory Turnover 70

Inventory Turnover Inventory Management Promotions Store Layout 70

Small Biz Trends

JULY 25, 2025

Effective Business Planning: Creating a detailed business plan outlining goals, market strategies, and financial projections is crucial for laying a strong foundation for your fashion startup. Utilize SEO and digital marketing strategies for increased visibility and customer acquisition.

Fashion 62

Fashion Payment Services Boutique Planning 62

Storis

MAY 27, 2025

The right technology software can help businesses increase revenue, reduce inefficiencies, and enhance customer experiences. Financing and Protection Plans – The Hidden Profit Drivers Selling appliances is not just about moving inventoryits about maximizing the profitability of every transaction.

Finance 52

Finance Shrinkage Customer Retention Planning 52

Small Biz Trends

JULY 13, 2025

Understanding Sales Strategies When you think about developing a successful sales strategy , it’s vital to recognize that it serves as a structured plan for how your business will sell its products or services. A solid sales strategy framework includes detailed buyer personas , which help you target potential customers effectively.

Marketing 102

Marketing Customer Retention Accounting Target Market 102

Small Biz Trends

JUNE 7, 2025

Develop a Comprehensive Business Plan: Outline your business vision, unique value proposition, and pricing strategies to ensure alignment with your goals and attract customers. Customer Loyalty : Subscription services nurture long-term relationships, as customers regularly engage with your business through their ongoing memberships.

Payment Services 70

Payment Services Inventory Management Management Promotions 70

Small Biz Trends

JUNE 19, 2025

Key Takeaways Choosing the Right Location: Identify a high-traffic area that aligns with your target audience and ensures visibility and accessibility to attract more customers. From crafting a solid business plan to selecting the right location and sourcing quality beans, every detail matters.

Shopping 62

Shopping Location Advertising Planning 62

Retail TouchPoints

MARCH 3, 2025

SMS messages which are typically tailored for new and returning customers, as well as for VIPs and dormant subscribers are optimal for highlighting unique product selling points, re-engaging with past customers and sending proactive messaging to re-engage customers who have not purchased in a while, Davis explained.

Marketing 260

Marketing Customer Retention Returns Planning 260

Small Biz Trends

JUNE 12, 2025

Additionally, the absence of monthly fees further reduces barriers to entry, allowing you to focus on developing your business plan and marketing strategies instead of worrying about upfront investments. Amazon’s established marketplace connects your products with millions of customers globally. Prioritize customer service.

Shipping 75

Shipping Fulfillment Marketing Management 75

Small Biz Trends

JUNE 28, 2025

Key Takeaways Solid Business Plan: A comprehensive business plan is crucial for defining your goals, targeting your audience, and attracting investors. Effective Funding Strategy: Explore diverse funding options and maintain strict financial planning to ensure sufficient cash flow for operations.

Planning 70

Planning Marketing Target Market Accounting 70

Small Biz Trends

JUNE 22, 2025

This strategy can lead to higher returns and enhances your position within the franchise market. With a strong franchise marketing strategy, you can optimize advertising efforts to attract customers in your territory, further elevating your sales performance. Each factor plays a crucial role in building your franchise opportunity.

Payment Services 105

Payment Services Location Marketing Advertising 105

Small Biz Trends

JUNE 26, 2025

Develop a Comprehensive Business Plan: Outline essential elements such as your business model, funding options, marketing strategy, and operational structure for clear direction and growth. With the right approach and a solid plan, you can transform your ideas into tangible products that meet market demands.

Finance 108

Finance Target Market Planning Marketing 108

Small Biz Trends

JUNE 24, 2025

With the right franchise marketing plan and robust business strategy, a chicken franchise can deliver substantial rewards and contribute to your long-term financial success. Types Of Chicken Franchises Chicken franchises come in various formats, catering to different customer preferences and business models.

Location 94

Location Marketing Management Customer Retention 94

Small Biz Trends

JULY 15, 2025

Its ability to thrive in a competitive market spotlights the importance of having a strong business plan, effective networking, and a commitment to excellence in both food and service. Statistics indicate that restaurants with reduced wait times experience up to a 20% increase in customer retention.

ATS 70

ATS Outdoor Promotions Customer Retention 70

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Inside Retail

MARCH 27, 2025

The only thing more difficult, arguably, is retaining those customers, especially in todays unsteady economic times when shoppers are seeking out more price-accessible options. Blotner, Wayfairs president of commercial and operations, explained that it is vital for retailers to create a loyalty program that is meaningful to customers.

Customer Retention 130

Customer Retention Consumer Wholesale Accessories 130

Inside Retail

MARCH 3, 2024

With tightening budgets looming, best-practice retailers will plan to make every dollar count and double down on generating growth from their existing shopper base through increased retention and loyalty. The term ‘customer loyalty’ is commonly confused with ‘loyalty programs’. The 2024 Australian Retail Outlook is out now.

Marketing 290

Marketing Customer Retention Returns Planning 290

Retail TouchPoints

AUGUST 31, 2022

The retailer has begun shuttering 150 lower-producing Bed Bath & Beyond stores and plans to cut its workforce by approximately 20% across the corporate and supply chain divisions. The retailer also has cut capital expenditure plans down to approximately $250 million from its original $400 million budget for this period.

Customer Retention 289

Customer Retention Finance Fulfillment Planning 289

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. Shorter return windows generally mean more sales taking place in December.”

Returns 246

Returns Fulfillment Shipping Checkout 246

Inside Retail

DECEMBER 12, 2024

Were there specific price points or bundles that resonated most with customers? Understanding these patterns helps anticipate future demand and plan better for upcoming events like Easter or mid-year sales. Customer segmentation One of the most powerful insights from holiday data lies in understanding who your customers are.

Customer Retention 241

Customer Retention Promotions Returns Planning 241

I Vend

JUNE 20, 2024

Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations.

Customer Retention 94

Customer Retention Management Consumer Marketing 94

Retail TouchPoints

APRIL 12, 2023

still plan to cook more at home. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Innovating the in-store experience can give stores a great return on investment. Transform shopping in-store.

Supermarket 264

Supermarket Grocer Customer Retention Checkout 264

Inside Retail

JULY 18, 2024

The survey found that 92 per cent of consumers would remain loyal to a brand if the brand offered them something in return. Create personalisation: When it comes to what customers value, a personalised experience is a differentiating factor not linked to price that retailers can weave into their marketing and engagement activities.

Customer Retention 264

Customer Retention Customer Experience Consumer Shopping 264

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits.

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Consumer 243

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Merchant Services Clienteling Telecommunications 52

Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments.

Advertising 299

Advertising Consumer Customer Retention Fulfillment 299

Retail TouchPoints

FEBRUARY 2, 2021

Integrating chatbots in a brand’s WhatsApp platform allows customers with simple inquiries to consult chatbots, freeing up agents’ time to handle complex requests, which can be fast-tracked thanks to their lighter workload. It’s not enough to blast a generic ad to a massive email database anymore.

Shopping 223

Shopping Customer Retention Promotions Marketing 223

Retail TouchPoints

SEPTEMBER 30, 2022

The company also hoping the tides will turn in the future as it implements its turnaround plan. We are embracing a straightforward, back-to-basics philosophy that focuses on better serving our customers, driving growth and delivering business returns,” said Gove in a statement when the turnaround plan was unveiled. “In

Customer Retention 162

Customer Retention Planning Promotions Returns 162

Inside Retail

APRIL 30, 2023

The co-founders said they remain committed to the company and its future growth prospects, and they have no plans to sell their shares. Despite this, it still saw a 6 per cent increase in returning customers, with loyalty program members contributing 64 per cent of all sales in the quarter.

Management 130

Management Customer Retention Returns Planning 130

Retail Assist

JANUARY 17, 2023

Awareness, appeal and adoption remain low overall and squeezed tech and marketing budgets are likely to be directed towards excelling at the fundamentals – having the right product at the right price, in the right channel at the right time for the right customer. . The post 2023: The Year of Customer Retention?

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Cisco Retail

FEBRUARY 18, 2022

Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options. Buying online and returning in-store is only one of many possible combinations of the online/offline shopping journey. Attracting and Engaging Customers.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. greater than their investment.

Customer Retention 111

Customer Retention Planning Returns Customer Experience 111

Hyken

OCTOBER 4, 2021

7 Techniques That Are Key to Customer Retention Today by John Hall. Magazine) It’s a business axiom that holding on to existing customers is more lucrative than acquiring new ones. My Comment: Returning customers are more profitable, not just because they return. There’s something here for everyone.

Customer Retention 84

Customer Retention Returns Customer Experience Marketing 84