Inside Retail

MARCH 21, 2024

Coles is using the store revamp to trial key concepts that it identifies as being important to the customer, including an elevated “fresh and healthy” offering, as well as greater “convenience” and “value” offerings. “In

Supermarket 278

Supermarket Beauty and Health Point of Sale Shopping 278

Retail Gazette

JULY 9, 2023

Part of the turnaround includes improving the customer experience, introducing cost-cutting measures and improving product availability. The pair also plan to maximise the potential of the expanded customer base by diversifying its offer. “We think it’s the right model for M&S online,” the retail sector veteran said.

Grocer 98

Grocer Value Offer Customer Experience Planning 98

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Rain Pros

AUGUST 17, 2023

Effective tools do more than merely make customers aware of your retail business. Use the right tools in a strategic manner and you’ll succeed in convincing your target audience to choose your retail business over others even if your prices and value offering are similar to those competitors.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

Rain Pros

MAY 1, 2023

Effective tools do more than merely make customers aware of your retail business. Use the right tools in a strategic manner and you’ll succeed in convincing your target audience to choose your retail business over others even if your prices and value offering are similar to those competitors.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

Wiser

SEPTEMBER 18, 2023

The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers. Tracking customer feedback, for both your own and competitor’s products, is crucial to understanding market sentiments.

Retail Trends 148

Retail Trends Promotions Department Stores Shopping 148

Wiser

OCTOBER 30, 2023

This could involve maintaining a high seller rating, offering competitive shipping options, and ensuring a good customer experience to secure positive reviews. The goal is to demonstrate value beyond just price, emphasizing the reliability and quality of your service.

Merchant Services 147

Merchant Services ATS Fulfillment Accounting 147