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Exclusive: The thinking behind Coles’ revamped Chadstone flagship store

Inside Retail

MARCH 21, 2024

Coles is using the store revamp to trial key concepts that it identifies as being important to the customer, including an elevated “fresh and healthy” offering, as well as greater “convenience” and “value” offerings. “In

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

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