Inside Retail

MARCH 17, 2025

Millar, of Shona Joy, emphasised that cost-cutting cannot come at the detriment of the customer experience, as customer expectations have risen over 2024. Furthermore, customers will jump between brands if there is a convenience factor, a price factor, or a better experience elsewhere.

Fulfillment 248

Fulfillment Inventory Management Supply Chain Management Apparel 248

Retail Bound

NOVEMBER 5, 2024

This technology has allowed retailers to personalize their marketing efforts, improve customer service, and optimize supply chain management. Optimizing Supply Chain Management For product startups, managing inventory and supply chain can be a daunting task.

Supply Chain Management 52

Supply Chain Management Marketing Management Consumer 52

365 Retail

JULY 11, 2025

Titled ‘ Retail’s Journey To AI’ , it provides a comprehensive guide to AI integration in retail, presenting AI as a journey that retailers can undertake to gain critical advantages in efficiency, customer experience, and market competitiveness. However, the guide indicates that the first steps happen before any AI is put to work.

Supply Chain Management 64

Supply Chain Management Inventory Management Management Customer Experience 64

Small Biz Trends

JUNE 13, 2025

Economic Factors: Stay aware of consumer spending habits and inflation impacts, adjusting pricing strategies and leveraging personalized marketing to enhance shopping experiences. Small businesses play a vital role, as they emphasize personalized customer experiences and unique product offerings. In 2022, U.S.

Promotions 68

Promotions Target Market Customer Experience Consumer 68

Small Biz Trends

JULY 11, 2025

Proper inventory management transforms operations into a strategic advantage, reducing waste and improving cash flow. Retail inventory optimization is a critical aspect of supply chain management that focuses on maintaining the right stock levels to meet customer demand effectively.

Inventory Turnover 64

Inventory Turnover Inventory Management Management Marketing 64

Small Biz Trends

JULY 25, 2025

Customized Styling Services Offer personalized wardrobe consultations or styling services that cater to individual tastes and preferences, enhancing customer experience. Utilize SEO and digital marketing strategies for increased visibility and customer acquisition.

Fashion 60

Fashion Payment Services Boutique Planning 60

I Vend

APRIL 2, 2025

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. So think about retail management software with mobile POS functionality.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

Payment Services 130

Payment Services Social Commerce Department Stores Fashion 130

Retail TouchPoints

JANUARY 2, 2023

The cost and time of integrating supply chain management platforms with other IT systems are often very high. Moreover, multi-tiered supply chains across the globe involve multiple stakeholders using different systems, legacy solutions and even paper-based documentation, which creates more barriers.

Supply Chain Management 317

Supply Chain Management Management Customer Experience Fulfillment 317

Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

Customer Experience 340

Customer Experience Supply Chain Management Promotions Advertising 340

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

Payment Services 264

Payment Services Checkout Supply Chain Management Customer Experience 264

Retail TouchPoints

JUNE 14, 2021

Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. During the pandemic, he managed the development of protocols designed to enhance safety for shoppers and associates.

Supply Chain Management 278

Supply Chain Management Store Operations Management Promotions 278

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience.

Supply Chain Management 278

Supply Chain Management Inventory Management Location Management 278

Retail TouchPoints

JULY 20, 2022

In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.

Supply Chain Management 306

Supply Chain Management Customer Experience Shipping Management 306

Retail TouchPoints

FEBRUARY 2, 2023

Designed to drive greater efficiency and ensure products align optimally with the needs of each store’s customers, the new system will enable more effective collaboration among store managers, supply chain managers and merchandising leaders.

Management 288

Management Supply Chain Management ATS Supermarket 288

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.”

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

AUGUST 18, 2020

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. However, in the context of supply chain management and procurement, business leaders should prepare for three challenges in particular. Where Risk Scenarios Fail. Preparing For Post-Pandemic Challenges.

Supply Chain Management 264

Supply Chain Management Management Returns Fulfillment 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. We all know that omnichannel is a challenge to manage against the product and customer objectives of your brand or business.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Inside Retail

AUGUST 16, 2022

The successful execution of our omni-retail strategy, our enhanced digital capability, proactive supply chain management, and an outstanding contribution from our team members were central to this performance,” he said. The post Super Retail Group delivers record sales, eyes expansion appeared first on Inside Retail.

Supply Chain Management 246

Supply Chain Management Net Profit Wholesale Apparel 246

Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Increasing customer retention rates by as little as 5 per cent can result in 25-95 per cent more profit for your business.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

SEPTEMBER 1, 2022

Take Back Control With Tech-Enabled, End-to-End Supply Chain Management. Those that make changes to how they manage stock to prevent the situation in the future will endure, regardless of macroeconomic factors or shifts in consumer preference and demand.

Fulfillment 310

Fulfillment Supply Chain Management Management Consumer 310

Retail TouchPoints

MARCH 30, 2022

The program also supports degrees in business, technology, supply chain management and other fields. As more clients use Walmart GoLocal,” said Dunn, “we’re able to better densify the last mile, providing superior customer experiences for both Walmart customers and Walmart GoLocal clients.”.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail Minded

OCTOBER 2, 2023

The ripple effect of implementing a robust WMS is seen in faster delivery times, lower operational costs, and an enhanced customer experience. What role do 24/7 cloud support services play in ensuring uninterrupted operations in retail supply chain management?

Supply Chain Management 52

Supply Chain Management Management Inventory Management Outdoor 52

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Optimized supply chain management to avoid stockouts and overstocking. The key is investing in real-time inventory.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

Retail TouchPoints

MARCH 25, 2024

Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience.

Shipping 312

Shipping Supply Chain Management Fulfillment Returns 312

Retail TouchPoints

SEPTEMBER 4, 2024

Online convenience also supports accessibility, making it easier to locate specialised items, resulting in time saved for the customer and reduction of wasted journeys. Leveraging AI for supply chain management and trend forecasting can significantly enhance customer convenience by predicting and adapting to supply and demand fluctuations.

Supply Chain Management 264

Supply Chain Management Point of Sale Shopping Location 264

Retail TouchPoints

JANUARY 7, 2022

We are living in a period where there are a lot of uncertainties, both in terms of demand and in terms of cost,” said Guillaume Benoit, Global Supply Chain Manager at Viscata in an interview with Retail TouchPoints. “I It’s also a set of actions that drive an increase in customer experience and quality. “

Returns 264

Returns Apparel Supply Chain Management Fashion 264

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. As businesses increasingly unbound their supply chains, some also need to rethink their products to suit their new distribution channels better.

Fulfillment 246

Fulfillment Supply Chain Management Shipping Accounting 246

Retail TouchPoints

MAY 30, 2022

Even the smallest of discrepancies in accuracy errors can disrupt the ‘perfect fit’ and translate directly into customer dissatisfaction. Circling back into the feedback loop, manual supply chain management can contribute to product inaccuracies, thus further heightening the levels of returns.

Returns 328

Returns Fashion Supply Chain Management Shopping 328

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Management of inventory sales.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Retail TouchPoints

FEBRUARY 11, 2021

Modern supply chain management platforms offer the type of visibility and collaboration tools that make this type of just-in-time operational strategy possible. A series of decision points allows for course-correction. Destination decisions can now be made when the goods hit the port.

Retail Trends 229

Retail Trends Payment Services Supply Chain Management Fulfillment 229

Retail TouchPoints

APRIL 28, 2022

Reducing carbon emissions by remapping the sourcing mix closer to where the demand lies increases flexibility in the business and minimizes the risk of supply chain disruptions. Creating a unified customer experience across multiple sales channels (B2B and B2C) ensures greater visibility and increases sales opportunities.

Planning 247

Planning Drop-Shipping Supply Chain Management Returns 247

Inside Retail

DECEMBER 21, 2022

So how can retailers be proactive in their inventory placement to avoid compromising top-line growth and customer satisfaction? With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 110

Supply Chain Management Visual Merchandising Inventory Management Shopping 110

Retail TouchPoints

JULY 27, 2020

The ability to meet such fluctuations requires close retailer-supplier collaboration, through controlled testing on data associated with supply chain management. A principal repercussion of COVID-19 is an over-demand for certain products and a reduced demand for others.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243