Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Statista reported that there were 328,208 physical stores in 2020 in the US.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

MARCH 1, 2024

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect.

Department Stores 210

Department Stores Wholesale Finance Apparel 210

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry.

Checkout 242

Checkout Payment Services Kiosk Advertising 242

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

NOVEMBER 3, 2023

It’s a common marketer’s dilemma: how do you expand your brand’s appeal beyond its core customers?

Advertising 257

Advertising Apparel Marketing Promotions 257

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 255

Payment Services Checkout Shrinkage Fast Fashion 255

Retail TouchPoints

NOVEMBER 11, 2021

Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today.

Merchant Services 292

Merchant Services Payment Services Consumer Beauty and Health 292

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. But what about when a luxury retailer wants to have a bit of playful fun?

Visual Merchandising 255

Visual Merchandising Location Shipping Shopping 255

Retail TouchPoints

DECEMBER 13, 2021

Tharp spoke to Retail TouchPoints about the many ways Google’s retail clients are using Cloud services to: Create nimble, responsive ecosystems that meet the needs of a new generation of “channel-less” shoppers ; Optimize store operations and improve the associate experience at a time when staffing is a huge pain point; and Harness the power of their (..)

Merchant Services 182

Merchant Services Shopping Consumer Checkout 182

Retail TouchPoints

MAY 18, 2021

Jill Standish, Accenture. COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s likely much of the dramatic growth seen over the past year came from infrequent ecommerce users — those that had used online channels for less than 25% of their purchases prior to the pandemic.

Fulfillment 177

Fulfillment Consumer Returns Shipping 177

Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

OCTOBER 20, 2020

Will the coronavirus surge in the cold weather, and will that force stores to close again? Everyone in retail has Big Questions : What will this holiday season be like? How long will it take to administer a vaccine once it’s approved? How will the election affect the country’s mood and its economy?

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail TouchPoints

DECEMBER 21, 2023

Some retailers, such as PUMA and 1-800-FLOWERS , have eagerly tested gen AI capabilities to create more personalized customer experiences at scale. However, that certainly will not stop retailers from testing generative AI to drive business productivity and revenue. Alicia Esposito 7.

Sporting Goods 286

Sporting Goods Advertising Consumer Apparel 286

Retail TouchPoints

AUGUST 25, 2020

Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 285

Payment Services Fulfillment Store Operations Consumer 285

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. Order management system warehouse management system all the way down to the call center and the warehouse it was, um pretty pioneering on the web services side as far as. [12:35]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52