Retail Focus

MARCH 7, 2025

Key Features of Mobile Commerce: Mobile-Optimized Websites : Businesses are designing websites with responsive designs to ensure that their online stores are easy to navigate on smartphones and tablets. Benefits of AI and ML: Improved Customer Experience : Personalized shopping experiences enhance customer satisfaction and loyalty.

Social Commerce 130

Social Commerce Payment Services Inventory Management Consumer 130

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. In fact, 16% of respondents from the consumer attitudes survey said theyd been the victim of social commerce fraud in the past year.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. This trend requires businesses, particularly in ecommerce, to seamlessly blend their online and offline sales channels.

Social Commerce 263

Social Commerce Inventory Management Customer Experience Payment Services 263

Inside Retail

NOVEMBER 29, 2023

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. We don’t hold stock, handle payments or shipping.

Customer Experience 130

Customer Experience Fashion Returns Shipping 130

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. New offerings include search and price comparison functionalities , shoppable videos , a creator platform to connect influencers and brands, and upgraded CO2 and charitable donation features. .

Merchant Services 290

Merchant Services Shopping Drop-Shipping Consumer 290

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed. This applies not just to consumers but to workers returning to retail stores as well.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth. 26-30, you’re automatically registered to listen to the entire series.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

NOVEMBER 11, 2021

These breakthrough technologies have the potential to reshape both consumer and business transactions. Powerful platforms and tech capabilities are helping brands, mall developers and marketplace curators bring highly differentiated physical experiences into the online world. New platforms for engagement and revenue.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. These links also can leave users susceptible to malware being downloaded on their devices.

Shipping 282

Shipping Clienteling Returns Shopping 282

Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. The Solution: Incentivizing Honesty Agha’s solution is a platform filled with authentic, video-based reviews. The objective is to make the shopper the only voice on the platform ,” said Agha.

Marketing 278

Marketing Payment Services Beauty and Health Fulfillment 278

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. And the gains are enormous.

Checkout 278

Checkout Payment Services Kiosk Shipping 278

Retail TouchPoints

FEBRUARY 7, 2023

Leading-edge brands are responding by: Developing omnichannel strategies that engage and empower consumers, especially those in the coveted Chinese market ; Embedding digital innovation that reflects the brand heritage and promise; and Testing new offerings and experiences such as digital collectibles and loyalty programs.

Payment Services 290

Payment Services Consumer Marketing Fast Fashion 290

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. As a result, the physical store is evolving fast; consumers want more payment choices and no longer expect to stand in line to make their purchases.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Inside Retail

APRIL 4, 2024

It’s the latest signal that a major opportunity is coming for retailers, reinforcing estimates that the cross-border e-commerce market will reach US$7.9 Currently, international revenue from Australian merchants amounts to roughly AD$18 billion, making up 29 per cent of transactions from the industry. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

AUGUST 15, 2023

increase in monthly revenue and 40 hours per week saved that had been spent fighting fraud; After the second year of using the Bolt solution, the retailer saw nearly 50% conversion growth compared to the pre-deployment baseline. We want to grow those channels for our merchants and create additional revenue streams.”

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

365 Retail

AUGUST 4, 2024

As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty. The latest American Express research revealed that almost one third (32%) of UK retailers identify customer attraction and retention as a key challenge over the next 12 months.

Merchant Services 62

Merchant Services Customer Experience Payment Services Checkout 62

Inside Retail

APRIL 7, 2021

“In the first instance, it has meant that a lot of businesses have pivoted to online, but even existing online businesses have been innovating within their existing business units and that collectively has grown [the retail industry]. “It’s The two most exciting ones are social commerce and direct to consumer. “If

Payment Services 130

Payment Services Social Commerce Customer Experience Management 130

Retail TouchPoints

JANUARY 15, 2021

You can then subtract your cost per order from your revenue per order to see your profit per order. Average order value (AOV): Your average order value is an important indicator of how much customers are spending on average. Total revenue / # of transactions = average order value. .) / # of orders = cost per order.

Payment Services 165

Payment Services Promotions Shipping Planning 165

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Whether it’s click-and-collect options, in-store digital experiences, or social commerce, brands are finding innovative ways to connect with consumers across various touchpoints. Contactless and Frictionless Payments: The evolution of payment methods is another trend shaping the retail landscape in 2024.

Retail Trends 111

Retail Trends Payment Services Social Commerce Supply Chain Management 111

Inside Retail

FEBRUARY 27, 2023

Benefits to the retailer are not just the revenue this brings in, but the positive association forged through this type of strong brand experience. Thirdly, e-commerce should be seen as a channel that can drive shoppers in-store for intentional purchases.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail Minded

APRIL 7, 2022

Perhaps a more fitting epithet for Gen Z, would be ‘Generation Omnichannel’ as this is the first truly omnichannel generation to high highstreets & social media platforms. EMBRACING NEW FORMS OF PAYMENTS. GENERATION OMNICHANNEL.

Consumer 98

Consumer Social Commerce Point of Sale Shopping 98

Independent Retailer

FEBRUARY 3, 2022

With ecommerce constantly evolving, new in-store gadgets coming out to help transactions go faster and more smoothly, and data becoming more crucial to personalizing the customer experience, retailers need to stay alert on the latest trends to keep business booming. The Growth & Future of Mobile Payments.

Payment Services 98

Payment Services Social Commerce Location Consumer 98

365 Retail

MARCH 27, 2025

Joe Wicks MBE, the fitness entrepreneur behind The Body Coach The programme continues across multiple stages, with sessions tackling sustainability, social commerce, digital transformation, and employee engagement.

Payment Services 57

Payment Services Employee Engagement Social Commerce Returns 57

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 27, 2024

This guide explores omnichannel retailing, its benefits, and how retailers can leverage trends and strategies to deliver seamless customer experiences. Unlike multichannel retailing, where each channel operates independently, omnichannel ensures that customers can interact with a brand consistently across all touchpoints.

Payment Services 52

Payment Services Inventory Management Customer Experience Shopping 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. They want an engaging shopping experience that is tailored to their specific needs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. They want an engaging shopping experience that is tailored to their specific needs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Inside Retail

FEBRUARY 17, 2025

Customer We all know customer behaviour can be fickle; after all, we are all shoppers. But if you have never heard of social commerce, now is the time to stand up and pay attention. Statista has reported that the global value of social commerce will grow from US$1.3 Lets start with some fun facts.

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Inside Retail

SEPTEMBER 19, 2022

The Artist Formerly Known as Facebook has thrown many harpoons at its white whale: transactional commerce. Its cash cow of discovering new products and services has served it well, but it has long looked at getting closer to the transaction in its platform – either by actually completing the transaction or building a social shop.

Shopping 130

Shopping Payment Services Advertising Comparison Shopping 130

Retail TouchPoints

JUNE 15, 2022

Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. From asking friends how something looks via group chat live to watching a store unload shipments, livestream and social shopping are growing. AR and the Metaverse.

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Retail Geek

SEPTEMBER 17, 2024

Jason [3:28]I basically did that with everything I told every client that they had come to Chicago I told shop talk and I told you you had to come here to record the podcast and yeah you’ll note we haven’t had a lot of podcasts and you know I still have the same 3 customers here I’ve always had. e-commerce grows at 12.9%

Drop-Shipping 64

Drop-Shipping Shipping Shopping Consumer 64

Retail TouchPoints

APRIL 16, 2021

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. New Ways to Pay Open Up New Opportunities for Retailers.

Payment Services 306

Payment Services Returns Consumer Shipping 306