Retail TouchPoints

NOVEMBER 11, 2022

The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.

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Outdoor Customer Experience Planning Shopping 205

Retail TouchPoints

SEPTEMBER 16, 2020

It really gets into sort of a layering or hierarchy of shopping experiences,” said Michael Lee, VP at Callison RTKL in an interview with Retail TouchPoints. parking lots as good examples of layouts that properly designate shopping and pickup areas. “I Therefore, the less time they have to spend walking on foot, the better.

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Planning Outdoor Location Shopping 275

Retail TouchPoints

MAY 16, 2022

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. And what is bought more often than grocery?

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Planning ATS Grocer Beauty and Health 294

Retail TouchPoints

FEBRUARY 17, 2023

The “coach” or CEO develops a road map or game plan to achieve the goal, which in retail is providing the ultimate customer experience, every day of the year. The best retail teams train each day to keep sharp and connected to the company and to the customer. Eataly is a master at maximizing five senses when shopping.

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Outdoor Checkout Customer Experience Shopping 251

Retail Focus

APRIL 27, 2023

This new flagship store offers an innovative proposition that combines a showrooming experience with fast and convenient digital fulfillment, and in-store order and collect services, bringing the brand’s online and offline presence together.

Outdoor 130

Outdoor Accessories Customer Experience Fulfillment 130

Inside Retail

APRIL 25, 2023

According to business futurist, speaker and author Gihan Perera, retailers should be on the lookout for technological advancements and innovations that can be used to improve performance, and enhance their efficiency and customer experience. But, he said that retailers shouldn’t just be laser-focused on the technology.

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Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

MAY 12, 2021

When the pandemic took hold, Seattle-area Town & Country Markets (T&C) went to work ensuring their customers still felt safe and well-cared-for. As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Planning for Improvement.

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Shopping Checkout Location Planning 208

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

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Checkout Merchant Services Payment Services Customer Experience 174

Inside Retail

NOVEMBER 29, 2023

GMG plans to open 11 SSS stores – and 100 new stores overall – in Southeast Asia by 2025. These countries share a commitment to innovation, aligning seamlessly with our long-term growth and expansion plans,” he added. We aim to make shopping for sports and outdoor products an enjoyable and interactive experience.

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Marketing Outdoor Planning Consumer 130

Retail TouchPoints

MAY 17, 2022

It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said. As the 2021 holiday season shifted into full swing, Coach developed methods of interacting with customers across geographic locations, but also made sure to connect these experiences with physical locations.

Visual Merchandising 251

Visual Merchandising Outdoor Location Customer Experience 251

Retail TouchPoints

MARCH 17, 2022

If brands want to be top of mind when it’s time for consumers to bring their Pinterest boards to life, they need to be equipped with fresh insights into the sentiment, buying intent, shopping behavior and product preferences of their target buying groups. 134% more likely to anticipate making a garden or outdoor purchase.

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Home Furnishings Shipping Outdoor Consumer 272

A1 Retail

MARCH 22, 2022

22 March 2022 : Planning permission has been granted for a 110,000 Sq ft Dobbies Garden Centre in Northern Ireland – one of the largest retail lettings in the UK and Ireland in recent years. It is fast becoming one of the UK’s most promising retail environments, especially with regards edge of town shopping and leisure.”.

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Planning Outdoor ATS Customer Experience 52

Inside Retail

NOVEMBER 25, 2021

The superstore in Auburn, NSW will stock over 10,000 toys, with a large range of international brands such as Marvel, Star Wars, Disney and Lego, and aims to provide a fun-filled shopping experience for both adults and children. It wasn’t exactly planned that way,” Bloom admitted. It’s got a kids play centre.

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Outdoor Planning Customer Experience Shopping 246

Inside Retail

FEBRUARY 19, 2023

Paul Bradshaw: Part of the reason I’m in Australia is that I’m an avid outdoor camper. It’s from entry point to families who are serious about outdoor leisure and want to power up their ute or caravan, to off-road enthusiasts and fishers who spend every Saturday and Sunday out on the water. What was the appeal?

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Outdoor Apparel Management Customer Experience 246

Retail TouchPoints

JANUARY 4, 2021

Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its first standalone brick-and-mortar store — boasting a design-centric and technologically driven approach to the in-store consumer experience. Adapting the Experience to Pandemic Shopping.

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Outdoor Checkout Customer Experience Apparel 262

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Invest in Your People .

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Drop-Shipping Shipping Outdoor Customer Retention 192

Inside Retail

AUGUST 1, 2022

The outdoor pedestrian mall, located in the heart of the CBD and on the doorstep of major cultural attractions, has found its post-pandemic prime as South Australians and interstate tourists find a new normal. billion in May,” says White. Dymocks refurbished the iconic Regent Theatre into a new 1000sqm flagship.

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Fashion Outdoor Shopping Location 130

Inside Retail

JUNE 26, 2023

Ralph Lauren plans to open 250 stores globally during the next three years, fast-food giant McDonald’s says it will invest $130 million in new stores and renovations in Australia. David Jones promises its revamped Bourke Street, Melbourne flagship store will boast “an experience on every floor”.

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Kiosk Consumer Outdoor Returns 237

Retail TouchPoints

AUGUST 9, 2023

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges. The Master Plan sought to enhance main streets such as Biscayne Blvd.

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Planning Promotions Outdoor Finance 218

Retail TouchPoints

MARCH 6, 2024

A new generation of lifestyle-oriented, mixed-use properties — places where people can stroll streetscapes lined with shops and cafés, groove to local bands on the central lawn or spend a summer evening dining al fresco under the glow of Edison lights. Certain locations even boast their own outdoor athletic fields.

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Boutique Customer Experience Outdoor Location 147

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.

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Department Stores Merchant Services Outdoor Shopping 246

365 Retail

APRIL 3, 2024

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. AI-powered retail with poor quality data Let’s take a closer look at what AI-powered retail experience with poor data quality could look like.

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Outdoor Returns Customer Experience Apparel 73

Retail TouchPoints

JULY 27, 2021

Despite this good news, many executives at shopping malls and “destination centers” wonder just how much of this returning traffic will find its way to their venues. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

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Beauty and Health Shopping Consumer Home Furnishings 279

Star Miconics

FEBRUARY 2, 2024

Ideal for Outdoor and Mobile Settings : Excellently suited for outdoor events or mobile operations where cabled internet access is scarce, offering versatility and ease of use. It leverages the cellular network on your device to maintain connectivity, making it perfect for mobile or outdoor operations.

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Payment Services Outdoor Planning Point of Sale 59

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience. Here are some of the highlights.

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Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JULY 20, 2020

While L.L.Bean remains committed to its e-Commerce, catalog and retail direct-to-consumer businesses, the retailer also sees an opportunity to grow by providing “new audiences, as well as our current customers, new ways to access our iconic apparel and footwear through third-party retail locations and online shops,” Amanda Hannah, L.L.

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Sporting Goods Apparel Outdoor Location 150

Inside Retail

SEPTEMBER 28, 2022

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Normalcy is returning. Making it easier. New technologies abound. with great interest.

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Outdoor Returns Checkout Planning 130

Retail TouchPoints

FEBRUARY 22, 2021

Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin. Kerrits also is beginning to roll out SMS marketing to improve the customer experience with automated updates on order and shipping status and to promote its burgeoning livestreaming efforts.

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Wholesale Accounting Marketing Outdoor 226

Inside Retail

JANUARY 12, 2022

Foot traffic is down in CBDs and shopping centres as consumers return to working from home. Since we reopened in mid-October, it [had been] buzzing – lots of excitement, lots of people enjoying being outdoors. Others we have diverted into different roles, such as customer service, working from home.

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Dead-Stock Drop-Shipping Outdoor Returns 264

A1 Retail

MARCH 13, 2024

Anchored to this purpose, Decathlon is adopting an ambitious global strategy, which encompasses an enhanced customer experience, a strong commitment to sustainability and an overall modernisation of the company. Core to the customer experience is an evolved brand introduced today.

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Customer Experience Outdoor Wholesale Shopping 59

Retail TouchPoints

JULY 11, 2023

As the retail industry introduces modern shopping experiences underpinned with new technologies like AI, retailers can take a page from the NFL’s playbook and adapt those learnings to their unique environments. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

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Payment Services Inventory Management Consumer Returns 176

Inside Retail

JANUARY 11, 2023

At least two significant forces are reshaping how and where consumers shop and their expectations of brands. The CEO of Winning Group, John Winning, agrees it’s crucial to remove the barriers that restrict customers from participating. At the intersection of these sits the circular economy, an antidote to consumption and waste.

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Consumer Outdoor Accessories Promotions 130

365 Retail

OCTOBER 12, 2023

We are running the risk, if we choose not to innovate, of retail becoming a different industry, one with countless bankrupted legacy retailers, an increasingly flourishing Amazon, and an average customer who avoids retail stores because they feel like ghost towns, as so many shopping malls have become.

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Shrinkage Clienteling Outdoor Consumer 115

VMS

APRIL 19, 2021

D ESIGNING A RETAIL experience, restaurant and new headquarters all-in-one may seem like the equivalent of summiting a mountain for some, but the design teams at Snow Peak and Skylab Architecture (Portland, Ore.), By embedding its headquarters in the field, barriers between customers and employees were blurred. “We

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Outdoor Visual Merchandising Planning Customer Experience 52

Retail TouchPoints

JUNE 24, 2021

Traditional retail obviously doesn’t have the natural draw of theme parks, but the underlying principle of focusing on the guest experience first and foremost can be key to turning a location into a destination and driving more foot traffic. What Defines a Retail Experience?

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Returns Location Outdoor Accounting 150

Storis

FEBRUARY 12, 2019

Mobile Technology is the second key pillar of customer experience that the Boston Retail Partner 2019 POS/Customer Engagement Survey identifies. As customers are using different channels to create their own retail experiences, the opportunities mobile devices offer are significant to retailers.

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Customer Experience Outdoor Promotions Point of Sale 52

365 Retail

DECEMBER 21, 2022

Retailers also don’t need to get bogged down in a ‘one big screen’ approach, instead focussing on the customer experience throughout the store by engaging them with storytelling of the brand that in turn builds on brand loyalty. While sales are always front of mind, festive retail spaces are more than just a shop-front advertisement.

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Promotions Outdoor Fulfillment Advertising 75