Retail Assist

MAY 17, 2021

Last week I made the most of retail and outdoor hospitality reopening, took a day off and hit the shops on Leeds high street. The atmosphere on the high street was good, not only because stores were open, but I felt that the outdoor dining really added to the atmosphere, it almost felt continental, and is something that I hope stays.

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Customer Experience Outdoor Returns Marketing Spend 52

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. At its core, “Blend Space” encourages the creation of “resilient, holistic, and human-centered retail experiences.” Is this something that will continue?

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Outdoor Customer Experience Fulfillment Shopping 237

Inside Retail

APRIL 25, 2023

According to business futurist, speaker and author Gihan Perera, retailers should be on the lookout for technological advancements and innovations that can be used to improve performance, and enhance their efficiency and customer experience. But, he said that retailers shouldn’t just be laser-focused on the technology.

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Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

NOVEMBER 11, 2022

The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.

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Outdoor Customer Experience Planning Shopping 209

Retail TouchPoints

JULY 26, 2022

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. We hope to give customers new ways to discover the brand and outfit their adventures.”.

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Outdoor Apparel Accessories Shopping 298

Retail TouchPoints

FEBRUARY 17, 2023

The “coach” or CEO develops a road map or game plan to achieve the goal, which in retail is providing the ultimate customer experience, every day of the year. The best retail teams train each day to keep sharp and connected to the company and to the customer. Eataly is a master at maximizing five senses when shopping.

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Outdoor Checkout Customer Experience Shopping 256

Retail Focus

APRIL 27, 2023

This new flagship store offers an innovative proposition that combines a showrooming experience with fast and convenient digital fulfillment, and in-store order and collect services, bringing the brand’s online and offline presence together.

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Outdoor Accessories Customer Experience Fulfillment 130

Inside Retail

MAY 30, 2023

The answer was simple: To be Australia’s first choice, one-stop outdoor adventure retailer, inspiring and enabling everyone to create memorable outdoor experiences. The immersive store experience was recently recognised as a finalist in the 2023 Inside Retail – Retailer Awards’ Store Design and Concept of the Year category. “We

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Outdoor Customer Experience Accessories Location 130

A1 Retail

JULY 2, 2021

A manufacturer of self-service systems, Amtek (now a Custom company ) is enhancing the automated sale of products and services with an expanding range of ‘Click & Collect’ kiosks. For customers unable to pay for their shopping online, a ‘Drive Order’ version allows for payment upon receipt of goods.

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Outdoor Kiosk Payment Services Supermarket 59

Retail TouchPoints

MAY 12, 2021

More than 800 customers completed the survey, which was designed to gauge confidence and overall satisfaction in the grocery shopping experience thus far during the pandemic — 97% of those surveyed had visited one of T&C’s stores within the previous month. What We Learned. Communication was increased across all channels.

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Shopping Checkout Location Planning 213

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). said Narang.

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Checkout Merchant Services Payment Services Customer Experience 179

Retail TouchPoints

MAY 17, 2022

It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said. As the 2021 holiday season shifted into full swing, Coach developed methods of interacting with customers across geographic locations, but also made sure to connect these experiences with physical locations.

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Visual Merchandising Outdoor Location Customer Experience 256

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. Anna Stacey is an Associate in the firm’s Technology Transactions and Privacy practice.

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Payment Services Loss Prevention Outdoor Consumer 236

365 Retail

JULY 18, 2023

Showcasing the success of its mix of independent retailers and big brand names, Trentham Shopping Village, in Staffordshire, has reached 100% capacity after welcoming several new traders to its existing retail outlets. These businesses are the heart of the shopping village and this unique mix is something we’ll always seek to maintain.

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Planning Shopping ATS Outdoor 52

Retail TouchPoints

NOVEMBER 16, 2021

Immersive content can also center around a cause that customers and the company support. For instance, an outdoor clothing brand welcomes visitors to its homepage with an invitation to match their volunteer skills with an environmental group. More Immersive Experience Opportunities.

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Outdoor Customer Experience Returns Fulfillment 249

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Both retail brands are owned by Bedrock Manufacturing ; Filson is known for high-end outdoor clothing and accessories, and Shinola offers products including timepieces, leather goods, jewelry and audio.

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Payment Services Jewelry Outdoor Accessories 202

Retail Focus

OCTOBER 17, 2023

Regular readers of Retail Focus will remember a recent article that focused on surfaces in retail and how shops and other venues can utilise these as part of their marketing strategy to help drive more sales. Shoppers are always looking down at their phones while shopping; why not put something in their line of vision with floor graphics?

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Outdoor Promotions Customer Experience Marketing 162

Inside Retail

NOVEMBER 29, 2023

“Our goal is to provide a one-stop destination for quality sports and outdoor gear, ensuring customers have access to top-tier products and the latest trends,” he added. The future According to Statista, the sports and outdoor segment in the Southeast Asian market is projected to reach US$38.75 billion in 2023. “We

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Retail TouchPoints

MARCH 7, 2024

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there. He’s also been good about creating scarcity.

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Outdoor Fulfillment Shopping Marketing 264

Retail TouchPoints

MARCH 17, 2022

If brands want to be top of mind when it’s time for consumers to bring their Pinterest boards to life, they need to be equipped with fresh insights into the sentiment, buying intent, shopping behavior and product preferences of their target buying groups. 134% more likely to anticipate making a garden or outdoor purchase.

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Home Furnishings Shipping Outdoor Consumer 277

Inside Retail

FEBRUARY 19, 2023

Paul Bradshaw: Part of the reason I’m in Australia is that I’m an avid outdoor camper. It’s from entry point to families who are serious about outdoor leisure and want to power up their ute or caravan, to off-road enthusiasts and fishers who spend every Saturday and Sunday out on the water. What was the appeal?

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Outdoor Apparel Management Customer Experience 246

Retail TouchPoints

JULY 27, 2022

During wintertime, if my order is ready and I pull into a special parking spot, it would be great if an outdoor board showed me where I am in the queue and when my stuff will be ready so I don’t have to get out of the car. It’s that transparency for the end user customer, or even the back of house staff. Give people a reason to come.

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Consumer Kiosk Customer Experience Outdoor 223

Retail TouchPoints

DECEMBER 8, 2020

Advanced capabilities like buy online pick up in-store (BOPIS), ecommerce, apps that help navigate stores and outdoor pop-up shops that used to get pushed back for budgetary reasons suddenly became imperatives for stores to stay afloat. The pandemic drove a rapid digitization of customer relationships across most retail sectors.

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Outdoor Shopping Consumer Accounting 290

A1 Retail

MARCH 17, 2023

PPDS, together with local integration specialist, pilot Screentime , brings the excitement of the great outdoors to life on an array of large format displays, creating highly emotive and inspiring new shopping experiences for customers in Hamburg while improving sales conversions and reducing energy costs. Responsible.

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Outdoor Accessories Apparel Location 98

Retail TouchPoints

JULY 21, 2023

“As people go back to stores, they get to flex that shopping muscle again, but most of ecommerce is just a means to an end. But some brands, like Rainbow Shops , Princess Polly and Too Faced Cosmetics are investing in technology to augment every stage of the online shopping journey.

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Returns Outdoor Consumer Shopping 224

Retail TouchPoints

JANUARY 4, 2021

Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its first standalone brick-and-mortar store — boasting a design-centric and technologically driven approach to the in-store consumer experience. Adapting the Experience to Pandemic Shopping.

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Outdoor Checkout Customer Experience Apparel 263

Retail Smart Guys

JUNE 11, 2023

In the summer season, retail stores can implement various selling strategies to attract customers and capitalize on the summer shopping trends. Here are some strategies that we have seen to be effective: Seasonal Promotions: Offer summer-themed promotions and discounts to entice customers.

Visual Merchandising 52

Visual Merchandising Outdoor Promotions Accessories 52

Retail TouchPoints

JULY 14, 2020

The Second Wave research results from April 27, 2020 showed that 73% of respondents expect this pandemic experience to change the way they shop in the future. According to the Q1 2020 Salesforce Shopping Index report, sites offering BOPIS grew digital revenue 92% between March 10-20, 2020 compared to 19% for sites not offering BOPIS.

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Fulfillment Payment Services Outdoor Customer Experience 240

Inside Retail

NOVEMBER 23, 2023

We’ve seen a really positive response to the range so far, so we know it’s resonating with our customers. Our data is also telling us that we’re tapping into a new customer base that hasn’t shopped with us previously, which is promising. We’re also exploring other opportunities across categories like outdoor recreation.

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ATS Outdoor Customer Experience Supermarket 130

365 Retail

APRIL 3, 2024

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. AI-powered retail with poor quality data Let’s take a closer look at what AI-powered retail experience with poor data quality could look like.

Outdoor 72

Outdoor Returns Customer Experience Apparel 72

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

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Sporting Goods Payment Services Shrinkage Point of Sale 233

Inside Retail

JUNE 26, 2023

The three-level Sydney flagship proved so popular, Mecca is building a six-level store in Melbourne that will dethrone the Sydney site as the southern hemisphere’s largest standalone cosmetics shop. This is an example of how you can build memorable and frictionless customer experiences.”

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Kiosk Consumer Outdoor Returns 237

Inside Retail

AUGUST 1, 2022

The outdoor pedestrian mall, located in the heart of the CBD and on the doorstep of major cultural attractions, has found its post-pandemic prime as South Australians and interstate tourists find a new normal. billion in May,” says White. Dymocks refurbished the iconic Regent Theatre into a new 1000sqm flagship.

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Fashion Outdoor Shopping Location 130

Inside Retail

NOVEMBER 25, 2021

The superstore in Auburn, NSW will stock over 10,000 toys, with a large range of international brands such as Marvel, Star Wars, Disney and Lego, and aims to provide a fun-filled shopping experience for both adults and children. We’re a specialist that carries everything from toys to outdoor [products].”.

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Outdoor Planning Customer Experience Shopping 246

Retail TouchPoints

SEPTEMBER 16, 2020

It really gets into sort of a layering or hierarchy of shopping experiences,” said Michael Lee, VP at Callison RTKL in an interview with Retail TouchPoints. parking lots as good examples of layouts that properly designate shopping and pickup areas. “I Therefore, the less time they have to spend walking on foot, the better.

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Planning Outdoor Location Shopping 279

Retail TouchPoints

JULY 27, 2021

Despite this good news, many executives at shopping malls and “destination centers” wonder just how much of this returning traffic will find its way to their venues. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

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Beauty and Health Shopping Consumer Home Furnishings 279

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. At the same time, restaurant owners adopted new processes that allowed them to continue to serve customers during the pandemic. Use data for dining experiments.

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Payment Services Returns Customer Experience Outdoor 256