Star Miconics

APRIL 1, 2022

Star Micronics releases the mG-T12, mG-T30, and mG-T60 point-of-sale scales built for accuracy. Somerset, NJ – March 28, 2022 – Continuing its philosophy of “Always Leading – Always Innovating,” Star Micronics presents its new line of point-of-sale (POS) scales, the mG-T Series. cdorner@starmicronics.com 848-216-3318.

Point of Sale 52

Point of Sale Checkout Grocer Shipping 52

Retail Pro

DECEMBER 22, 2022

Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading → The post Retail – What’s causing tension in your customer experience?

Customer Experience 52

Customer Experience Inventory Management Management Point of Sale 52

Retail Gazette

FEBRUARY 6, 2024

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience. Retailers need to be able to spot recurring issues, for example with product descriptions at the point of sale, or if there is a pattern of defects.

Customer Experience 52

Customer Experience Returns Inventory Management Point of Sale 52

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 245

Payment Services Inventory Management Checkout Loss Prevention 245

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 44

Point of Sale Customer Retention Returns Customer Experience 44

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. These reports provide managers and owners with information that uncovers deeper insights.

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings. NRS supports more than 20,000 active POS terminals.

Point of Sale 289

Point of Sale Supermarket Customer Experience Management 289

Retail TouchPoints

MARCH 18, 2024

“By having the option to pick self-checkout for a quick trip, or a traditional, staffed lane when their cart is full, guests who were surveyed told us the overall checkout experience was better, too,” according to the statement. Near-term advancements will address current limitations, enhancing customer experience and retailer security.”

Checkout 253

Checkout Payment Services Store Operations Customer Experience 253

I Vend

APRIL 18, 2022

They can use the power of retail management solutions to hone their upselling and cross-selling for maximum impact. Learn more about how our Retail Management Solution drives profitability. Heightened customer experience, because the customer feels they have been understood and offered something that is of value.

Management 98

Management Point of Sale Inventory Management Customer Experience 98

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Exceptional customer experience. Supply chain and cold chain optimization.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy.

Consumer 289

Consumer Customer Experience Checkout Shopping 289

365 Retail

OCTOBER 5, 2021

Transport costs have also been significantly reduced through the use of virtual shop visits by management, to ensure compliance of VM and other key processes. The platform has increased synergy across the business, not only in terms of operational management, but driving team and economic efficiencies,” said Garcia de Frutos.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen? Cleanliness will be looked at in an entirely different lens going forward.

Management 172

Management Loss Prevention ATS Store Operations 172

Inside Retail

JANUARY 21, 2024

The luxury market is categorised by its exclusivity, maintained through a combination of high price points, consciously limited product volumes, reputation and customer experience, amongst other factors. Longchamp manages 325 direct-to-consumer stores through 25 distribution subsidiaries around the world. billion in 2024.

Boutique 262

Boutique Department Stores Fashion Accessories 262

Retail Minded

JANUARY 8, 2024

Get this – it’s not just about flash sales and points programs. We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Stick around as we unpack this strategy!

Management 59

Management Checkout Point of Sale Shopping 59

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Employee experiences: 5G can enable connected workforces to respond to requests, improving customer satisfaction. Tractor Supply Co.

Sporting Goods 263

Sporting Goods Payment Services Shrinkage Point of Sale 263

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. This has so far been extremely useful for retailers to manage inventory and monitor products in cases of shoplifting.

Checkout 222

Checkout Customer Experience Merchandise Store Consumer 222

Inside Retail

MARCH 21, 2024

Coles’ senior design and innovation manager Pete Rose described the project as turning a “tired shop” into an “incredible” one for the Chadstone shopper. Value plays a very important role throughout the entire store, so we have used various point-of-sale mechanics to draw customers’ attention,” Rose added.

Supermarket 278

Supermarket Beauty and Health Point of Sale Shopping 278

Retail TouchPoints

SEPTEMBER 6, 2023

Businesses must now focus on improving their subscription cancellation process and investing in self-service tools for reactivating subscriptions and managing automated billing. The proposed click-to-cancel amendment to the Negative Option Rule is a significant step toward a more consumer-friendly subscription experience.

Merchant Services 278

Merchant Services Payment Services Consumer Customer Experience 278

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. The best part?

Merchant Services 276

Merchant Services Payment Services Point of Sale Checkout 276

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates.

Payment Services 278

Payment Services Customer Experience Promotions Point of Sale 278

Star Miconics

MAY 2, 2024

Podcast Playlist on YouTube The Rising Stars Podcast Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

Social Commerce 52

Social Commerce Point of Sale Customer Experience Management 52

Retail TouchPoints

MAY 27, 2022

“We are developing and imagining how COS retail spaces can inspire our customers, both now and for the future,” said Lea Rytz Goldman, Managing Director of COS in a statement. Our ambition is to pilot new technologies that allow us to meet and exceed our customers’ in-store shopping expectations.

Checkout 298

Checkout Payment Services ATS Returns 298

Retail TouchPoints

DECEMBER 25, 2023

And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

Customer Experience 274

Customer Experience Dead-Stock Store Layout Point of Sale 274

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Point of Sale 98

Point of Sale Customer Experience Consumer Marketing 98

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

Jewelry 277

Jewelry Inventory Management Promotions Customer Experience 277

Retail Focus

AUGUST 24, 2022

The existing shop fit was removed along with some internal walls to allow for a more open and shoppable customer experience. Due to covid, the entire design process was delivered through weekly video calls and emailed content; managed seamlessly by Barber’s project management team.

Point of Sale 299

Point of Sale Location Customer Experience Management 299

Inside Retail

MAY 26, 2021

This capability was extended in 2014 to allow for basic function planning and then again in 2016 to provide dashboard capabilities for management teams. “We Managers are able to enjoy a real-time view of retail activity across more 5000 points of sale.

Planning 245

Planning Point of Sale Fashion Management 245

Retail TouchPoints

MAY 18, 2021

Experience. Savvy cannabis retailers have taken cues from the luxury sector utilizing the same vendors, architectural features and materials to elevate the in-store customer experience at every touch point. High-quality design and readily-available building materials will take your luxury cannabis brand to new heights.

Boutique 299

Boutique Jewelry Customer Experience Point of Sale 299

Star Miconics

APRIL 7, 2023

In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern point-of-sale (POS) technology and how it can optimize deli businesses. Contact a Sales Rep Don’t miss out—elevate your deli today!

Inventory Management 52

Inventory Management Point of Sale Kiosk Customer Experience 52

Star Miconics

APRIL 18, 2024

Kate discusses the transformative impact that thoughtful, strategic labeling can have on managing restaurants and online orders. With the adoption of eco-friendly practices like linerless labels, businesses can significantly reduce waste while improving workflow and customer satisfaction. Want more industry news?

Point of Sale 52

Point of Sale Management Customer Experience Marketing 52