Retail TouchPoints

SEPTEMBER 12, 2023

Uncontained also will support the premium Container Store Custom Spaces offering with on-trend finishes, hardware and features such as smarthome compatible lighting. The Container Store also has plans to add more brick-and-mortar locations; in June 2022 it announced it would add 74 new stores by 2027.

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.” customer experience).

Loss Prevention 322

Loss Prevention Visual Merchandising Sporting Goods Store Operations 322

Retail TouchPoints

NOVEMBER 17, 2023

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

Loss Prevention 258

Loss Prevention Visual Merchandising Store Operations Fulfillment 258

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Drop-Shipping 242

Drop-Shipping Visual Merchandising Consumer Apparel 242

Retail TouchPoints

MAY 3, 2023

Sustainability is good for business, and architects and designers are critical advisors in retailers’ trajectories toward a more sustainable future through the design process of physical locations. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. There is definitely a need to return to the physical experience.”. That is just the way we are.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

Store Layout 248

Store Layout Accessories Location Promotions 248

Retail TouchPoints

APRIL 5, 2023

Consumers are returning to the physical store for all the advantages it offers: the ability to touch, feel and experience the brand — and most importantly, be a part of the brand’s community or “tribe.” Location, Location, Location It goes without saying that the location is critical.

Customer Experience 277

Customer Experience Location Visual Merchandising Returns 277

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 265

Visual Merchandising Marketing Planning Shopping 265

Retail TouchPoints

MARCH 15, 2024

Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. The retailer also expects to begin construction on approximately 15 House of Sport locations scheduled to open throughout 2025. In terms of capital, it will take about $11.5

Sporting Goods 290

Sporting Goods Returns Location Planning 290

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

FEBRUARY 4, 2021

Over the past nine months, Men’s Wearhouse parent company Tailored Brands says it has launched more than 30 new digital capabilities, including buy online, pick up in-store (BOPIS), contactless measurement and curbside pickup, all of which play into the new, connected brick-and-mortar locations.

Visual Merchandising 186

Visual Merchandising Location Customer Experience Planning 186

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 276

Net Profit Department Stores Promotions Checkout 276

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 264

Customer Experience Shipping Location Promotions 264

Retail TouchPoints

FEBRUARY 9, 2022

Another of their best features is that they’re agile and allow retailers to try out new locations. So retailers can use pop-ups to validate a location, try out a new concept or for the release of a new product. Plenert: There are technical challenges that vary depending on the type of location. Another issue is permitting.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. All of these are valid store experiences that will continue to grow and evolve in the future.

Visual Merchandising 264

Visual Merchandising Consumer Shipping Shopping 264

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. It can help save time and reduce costs, while ensuring that teams at remote locations are collaborating efficiently. billion by 2024 — more than ten times what it is today.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail Focus

MAY 4, 2021

With 4,476 square feet spanning two floors, the Covent Garden store will be the seventh and largest bricks-and-mortar location for the brand. As well as welcoming customers to the heart of the jewellery making process, the new store also celebrates the emotion behind every piece.

Visual Merchandising 180

Visual Merchandising Store Layout Location Customer Experience 180

VMS

AUGUST 9, 2021

For those projects that were created during the most uncertain times in recent history, visual merchandising proved to be a key component in facilitating memorable experiences shoppers could immerse themselves in to center their focus, as seen through this year’s winning displays. CORRECTION. PHOTO GALLERY (13 IMAGES).

Visual Merchandising 52

Visual Merchandising Fashion Apparel Location 52

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Retail TouchPoints

OCTOBER 5, 2022

Stepping back, one could simplify retail functions as three-pronged: Selling a quality product; Repairing relationships with customers; and Manifesting the spirit of the brand. The main drivers of these functions are the product, the teams of people who bring these functions to life and the overall customer experience that’s born from it.

Visual Merchandising 279

Visual Merchandising Fashion Customer Experience Shopping 279

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Retail TouchPoints

JUNE 22, 2023

Preis explained that its locations convey a unique magic and sense of discovery that consumers simply cannot find online, and that stores “allow you to tell your brand story in a different way.” As a company, we place a huge premium on creativity. We say we’re data-informed, creativity-led and consumer-inspired,” said Preis.

Visual Merchandising 278

Visual Merchandising Consumer Specialty Store Fast Fashion 278

Retail Focus

MAY 30, 2023

Hyperlocal marketing Retailers implement hyperlocal marketing strategies to reach customers in specific neighbourhoods and regions. This includes adapting marketing messaging and campaigns to resonate with the local community, using location-based targeting and leveraging community-specific channels.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail TouchPoints

AUGUST 15, 2023

Photo credit: Rise Dispensaries Photo credit: Rise Dispensaries Brand Bureau was the interior designer for the Rise store prototype design, which translates the visual identity from Turner Duckworth to physical environments.

Location 246

Location Returns Visual Merchandising Marketing 246

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. A pop-up store is a temporary retail location that is meant to create a sense of excitement and engagement with the brand; a strong brand identity can help to achieve this goal.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

DECEMBER 14, 2022

ET, in-person customers have a one-hour window to buy products from dropped collections before the goods become available on the retailer’s ecommerce platform. Additionally, products known as “Queens Store Exclusives” will only be available at the Jamaica Avenue Lids Hat Drop location. on a popular shopping strip.

Location 277

Location Consumer Accessories Apparel 277

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and.

Boutique 278

Boutique Promotions Shipping Location 278

Retail TouchPoints

SEPTEMBER 17, 2022

16, 2022 with its first physical store, located on Manhattan’s Upper East Side. When choosing a location, I felt it was important to choose a neighborhood where our customer base actually lives and shops, along with the fact that the brand was born in NYC. Photo courtesy of Terez. Photo courtesy of Terez.

Fashion 264

Fashion Location Shopping Visual Merchandising 264

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged.

Outdoor 279

Outdoor Fulfillment Shopping Marketing 279

Retail TouchPoints

FEBRUARY 23, 2022

He believes the next big step is to rethink the current, very sterile pickup environment and find ways to make it immersive and engaging for consumers, and that this is where design and visual merchandising can play invaluable roles. What are you going to do with that space?

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

MARCH 20, 2024

renovated its Fifth Avenue location, it added the Blue Box Cafe, which has become a hot destination for tourists and Manhattanites alike. “It For example, when the Ralph Lauren on Fifth Avenue closed, the retailer kept the Polo Bar open because it was always booked solid. And when Tiffany & Co.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278