Retail TouchPoints

MARCH 15, 2024

Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. In terms of capital, it will take about $11.5

Sporting Goods 290

Sporting Goods Returns Location Planning 290

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 264

Customer Experience Shipping Location Promotions 264

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

FEBRUARY 9, 2022

Another of their best features is that they’re agile and allow retailers to try out new locations. So retailers can use pop-ups to validate a location, try out a new concept or for the release of a new product. Plenert: There are technical challenges that vary depending on the type of location. Another issue is permitting.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged.

Outdoor 279

Outdoor Fulfillment Shopping Marketing 279

Retail TouchPoints

MARCH 20, 2024

renovated its Fifth Avenue location, it added the Blue Box Cafe, which has become a hot destination for tourists and Manhattanites alike. “It For example, when the Ralph Lauren on Fifth Avenue closed, the retailer kept the Polo Bar open because it was always booked solid. And when Tiffany & Co.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Retail TouchPoints

NOVEMBER 20, 2023

We’ve taken that kind of traditional approach to apparel and modernized it with big TVs and big ads playing, but there’s also a vintage look and feel expressed in the fonts we use and things in the stores from the 1970s and 1980s. Working with Leap] allowed us to learn that high-traffic malls are better locations for us.

Apparel 239

Apparel Marketing Returns Advertising 239

Retail TouchPoints

JANUARY 27, 2023

In a centrally located atrium space, the department will showcase emerging designers and new-to-Saks brands on a rotating basis. Windows along Fifth Avenue that had previously been blocked have been restored to flood the space with natural light, and extended aisle paths and new lounge seating areas encourage socialization and exploration.

Fashion 279

Fashion Promotions Shopping Marketing 279

Retail TouchPoints

SEPTEMBER 22, 2022

Many retail brands have adopted customer service standards typically experienced in the hospitality industry, and healthcare companies are following suit by rethinking the customer experience and treating patients as guests. He occupied adjacent space and the brand regularly hosted events there.

Merchant Services 147

Merchant Services Customer Experience Shopping Visual Merchandising 147

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

OCTOBER 31, 2023

The 23-year-old organization has conducted hundreds of research projects, including interviews of criminals about the criteria they use when deciding which stores to hit. Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

Loss Prevention 296

Loss Prevention Sporting Goods Customer Experience Store Layout 296

Retail TouchPoints

DECEMBER 22, 2023

Making In-Store Shopping More Convenient with Endless Aisles Consumers are already familiar with QR codes — they scan QR codes to access restaurant menus, enter contests, contact support, redeem rewards and so much more.

Shopping 299

Shopping Checkout Visual Merchandising Consumer 299

Retail TouchPoints

MARCH 6, 2024

Certain locations even boast their own outdoor athletic fields. Especially when the store is located in a tourist destination, retailers can add interest by doing the same. Indeed, Barnes & Noble CEO James Daunt has won kudos for striving to make the booksellers’ stores operate more like independent shops.

Boutique 147

Boutique Customer Experience Outdoor Location 147

365 Retail

APRIL 4, 2024

It acts as the key foundation for advanced store digitalization functionality such as: sophisticated real-time dynamic price and promotion implementation and management; advanced replenishment; shelf imaging and optimization; Click & Collect services; and in-store geo-location for advanced customer experience (CX).

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Retail TouchPoints

MARCH 19, 2024

That concept — carefully curating brands and creating a store that’s part selling space, part experiential destination — is being carried on by the brand’s latest iteration, Fred Segal Home.

Planning 262

Planning Fashion Visual Merchandising Location 262

Retail TouchPoints

AUGUST 6, 2020

Not only is AR more interactive and engaging, providing digital training as employees navigate stores and equipment, but it can also be less expensive than traditional methods, such as sending training teams to store locations. AR Merchandising. AR visual merchandising automates manual store planning processes.

Visual Merchandising 215

Visual Merchandising Promotions Location Consumer 215

Retail TouchPoints

OCTOBER 31, 2023

Each store is designed to deliver a more modern shopping experience and improve the lives of our associates and customers from the moment they step into the new space. In addition to exteriors and interiors refreshed with new paint, new signs and additional shopping carts, the remodeled locations also are more spacious.

Shopping 147

Shopping Location Visual Merchandising Store Operations 147