Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 243

Inventory Management Supermarket Store Operations Customer Experience 243

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

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Supply Chain Management Inventory Management Location Management 255

Inside Retail

APRIL 30, 2024

We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

Payment Services 235

Payment Services Checkout Inventory Management Customer Experience 235

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 233

Returns Merchant Services Fulfillment Inventory Management 233

365 Retail

NOVEMBER 28, 2022

In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context. Brands ensure a frictionless journey “from and to”, at any time, from any location and through any device or touchpoint. . Retail formats in an omnichannel context ensure a seamless experience .

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Retail TouchPoints

JANUARY 3, 2024

Sticking with this outdated approach can lead to higher environmental impacts, unnecessary financial losses and dwindling customer trust. Think about the everyday shopper: for many, the nearest returns location isn’t just around the corner. So why do customers delay returns?

Returns 268

Returns Drop-Shipping Customer Experience Customer Retention 268

Inside Retail

MARCH 7, 2024

Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers. Our strategic focus includes targeting up-and-coming locations where we can establish a strong retail footprint,” Santic continued.

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Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed.

Advertising 232

Advertising Sporting Goods Returns Inventory Management 232

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces.

Merchant Services 254

Merchant Services Payment Services Promotions Location 254

Retail TouchPoints

MAY 3, 2023

Sustainability is good for business, and architects and designers are critical advisors in retailers’ trajectories toward a more sustainable future through the design process of physical locations. Leveraging AR and VR technology can allow customers to virtually test or try on products before purchasing to reduce their carbon footprint.

Visual Merchandising 263

Visual Merchandising Consumer Inventory Management Customer Experience 263

Inside Retail

MARCH 17, 2024

McDonald’s mobile app; its human-less, order-taking kiosks; its digitised menus that change based on trends, the weather and more; and even its generative AI — together, these enable McDonald’s to eke out additional sales and efficiencies worth billions of dollars to the company, which has 40,000 locations in roughly 100 countries.

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Kiosk Payment Services Inventory Management Location 130

Retail TouchPoints

DECEMBER 25, 2023

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Better inventory management means better business operations, period.

Customer Experience 235

Customer Experience Dead-Stock Store Layout Point of Sale 235

Retail TouchPoints

JUNE 25, 2021

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

Inventory Management 131

Inventory Management Customer Experience Point of Sale Advertising 131

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations.

Checkout 216

Checkout Store Layout Payment Services Kiosk 216

Small Biz Trends

DECEMBER 6, 2022

It comes with its own card reader and offers additional features such as payroll, inventory management tools, sales data, and more. Paypal Zettle includes various key POS features, including payment processing, sales data, inventory management, and more. However, it has become a favorite POS for small business owners.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

MARCH 11, 2021

The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points. “Associates became pickers and shippers; stores turned into mini-fulfillment centers and in-store inventory was increasingly made available online.”

Fulfillment 305

Fulfillment Inventory Management Returns Point of Sale 305

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

Merchant Services 52

Merchant Services Payment Services Inventory Management Management 52

Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. It didn’t last long. per cent, which represents an 18.7

Inventory Management 279

Inventory Management Customer Experience Supermarket Fashion 279

Retail TouchPoints

SEPTEMBER 23, 2022

How to optimize shipments based on the customers’ location. Not only does the space of the facilities where you store goods and transport orders matter greatly, but also their location and proximity to your shipping destinations. Customization is easy with in-house fulfillment.

Fulfillment 308

Fulfillment Shipping Inventory Management Management 308

Retail TouchPoints

JANUARY 20, 2022

For most stores with multiple locations, procurement has largely been a centralized process, with each location requesting and receiving inventory from the parent corporation, as needed. But supply chain disruptions resulting from the pandemic forced many store managers to go rogue and do whatever was needed to stay in business.

Merchant Services 242

Merchant Services Clienteling Shipping Inventory Management 242

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

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Management Marketing Customer Experience Inventory Management 256

Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Inside Retail

FEBRUARY 23, 2023

Reliving vintage craftsmanship According to Huisamen, the wide range of collections and styles on offer, including the more elevated Made & Crafted line, is what sets the Ion store apart from other Levi’s locations in Southeast Asia. Leveraging data and AI has also played a role in optimising promotions and improving inventory management.

Inventory Management 246

Inventory Management Apparel Management Consumer 246

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

A multitude of factors, such as demand volatility, inventory management, logistics, and forecasting, can present significant challenges to supply chain efficiency. Accurate Inventory Tracking BI solutions are vital in accurately tracking inventory throughout the supply chain.

Inventory Management 89

Inventory Management Supply Chain Management Management Point of Sale 89

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

NOVEMBER 6, 2023

Overselling results in cancelled orders and an undesirable customer experience. In this peak period, it will be critical for retailers to focus both on operational efficiency but also customer experience. This makes it more critical than ever that every order received is processed reliably.

Shipping 130

Shipping Fulfillment Inventory Management Customer Experience 130

Retail TouchPoints

JANUARY 20, 2022

Personal styling used to be expensive and feel exclusive, but with Amazon Style’s sophisticated technology, unique store design and thoughtful curation, we’ve made it easier than ever for customers to discover items they’ll look and feel great in,” reads the company announcement. There will be humans working the store too.

Payment Services 231

Payment Services Apparel Inventory Management Department Stores 231

Retail Assist

APRIL 3, 2024

Retail ERP Software : Streamline your supply chain, improve inventory accuracy, and enhance the customer experience with our ERP designed specifically for retail. Store Stock Management : Efficiently manage your stock across multiple locations with tablet-based store inventory management and order fulfilment software.

ATS 52

ATS Inventory Management Management Fulfillment 52

Retail TouchPoints

NOVEMBER 29, 2023

I’ll need to bring my car because the footprint is so big, but I can go and run half a dozen errands on my list in one location, so that saves me time,” she explained. Enriching Retail with Restaurants and Experiences Beyond core retail curation, landlords and developers need to master their mix of restaurant and entertainment options.

Shopping 254

Shopping Kiosk Consumer Fulfillment 254

Retalon

AUGUST 16, 2019

In any business undertaking that caters to a consumer marketplace, there are two major challenges – delivering an experience that feels personalized to shoppers, while simultaneously creating a consistent experience across retail locations and channels so that customer can enjoy the comfortable familiarity of your brand.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

Independent Retailer

JANUARY 19, 2023

New technologies and approaches are being introduced all the time with the goal of improving the customer experience. This is the first point of contact for many customers and can have a huge impact. Networks need to continuously maximize the customer experience, and be easy to roll out, implement, upgrade, and maintain.

Payment Services 55

Payment Services Inventory Management Checkout Customer Experience 55

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Given this year’s supply chain and shipping challenges, synchronization of inventory and having immediate access to the latest data is a business imperative.

Supply Chain Management 244

Supply Chain Management Fulfillment Shipping Inventory Management 244

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. By ensuring products are displayed as planned, retailers can optimize sales, enhance customer experience, and streamline inventory management.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

By analyzing historical sales data, seasonality, and external factors such as weather and social trends, AI algorithms can help businesses make informed decisions about inventory management, pricing, and marketing strategies. Inventory optimization AI has a major impact on inventory management and storage.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail Minded

AUGUST 24, 2023

The Multifaceted Benefits Of AI In Retail The advantages of implementing AI in retail are numerous: Personalized Customer Experience By leveraging the power of AI, retailers can provide personalized customer experiences that enhance customer satisfaction and loyalty.

Customer Experience 97

Customer Experience Inventory Management Accessories Management 97