Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

NOVEMBER 18, 2020

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a third market: Raleigh-Durham, N.C. Farmstead began in the San Francisco Bay area and announced plans in September 2019 to expand into the Carolinas. The expansion will be fueled by a $7.9

Planning 241

Planning Marketing Fulfillment Customer Experience 241

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

Fulfillment 289

Fulfillment Checkout Visual Merchandising Kiosk 289

Inside Retail

MARCH 5, 2024

We take the responsibility as a retailer to maintain our product offer through these times and not pass on these costs to our customers where possible. In the property market, things are slowing for now, but the record shortage of rental properties will continue to drive prices up for tenants, particularly in our capital cities.

Planning 130

Planning Shopping Home Furnishings Payment Services 130

Mass Relators

MAY 22, 2023

Walmart opened a high-tech market fulfillment center at a store here Monday in support of its strategy of leveraging physical stores to fulfill online orders. Walmart says it believes that it can transform fulfillment through digitization and the end-to-end connection of its store and supply chain assets.

Fulfillment 52

Fulfillment Marketing Shopping Customer Experience 52

Inside Retail

APRIL 8, 2024

From a modest apartment to a thriving online platform and now a sprawling physical space, iMotorbike’s journey exemplifies innovation, quality, and a steadfast commitment to its customers. The online marketplace Southeast Asia’s motorcycle market is expected to reach US$31.75 per cent to reach US$34.87 billion by 2028.

Marketing 130

Marketing Payment Services Fulfillment Planning 130

Hyken

OCTOBER 21, 2022

She’s also a web design consultant focusing on customer experience and user interface. She shares how customer experience is a valuable marketing strategy. Then you describe your general marketing efforts as customer experience marketing. Build a Customer-Centric Infrastructure .

Customer Experience 61

Customer Experience Marketing ATS Fulfillment 61

Retail TouchPoints

MARCH 31, 2023

Wish has been in the midst of a massive turnaround effort for more than a year now, and in summer 2022, the app reintroduced itself to consumers with a rebrand and major marketing blitz. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 336

Planning Consumer Shipping Shopping 336

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s kicked off the transition to the market delivery model in 2021 in its Florida and Ohio Valley regions.

Fulfillment 284

Fulfillment Markdowns Store Operations Customer Experience 284

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 242

Payment Services Shopping Planning Fulfillment 242

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. New inventory management systems, among other tools, will support more accurate decision-making and efficiency, so the retailer can cater to customers’ unique needs.

Planning 242

Planning Merchant Services Inventory Management Consumer 242

Retail TouchPoints

JANUARY 19, 2023

Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. as well as market expansions in Seattle, Portland and New York City in 2022.

Planning 294

Planning Location Marketing Customer Experience 294

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 263

Management Marketing Customer Experience Inventory Management 263

Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I The product you eventually choose is just the one that was better marketed, it’s not actually the best product.”

Marketing 276

Marketing Payment Services Beauty and Health Fulfillment 276

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. The second prong was replacing foundational systems, such as the company’s legacy enterprise resource planning (ERP) system. “It

Planning 290

Planning Wholesale Customer Experience Store Operations 290

Retail TouchPoints

MARCH 14, 2024

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year.

Fulfillment 255

Fulfillment Management Marketing Location 255

Retail TouchPoints

SEPTEMBER 7, 2023

There are so many ways we can leverage technology to drive a better customer experience and also a better employee experience.” – Liza Amlani, founder and CEO, Retail Strategy Group AI Opportunity: Merchandising & Assortment Planning “Merchandising is a very tedious, manual process.

Fulfillment 250

Fulfillment Customer Experience Planning Marketing 250

Retail TouchPoints

JUNE 21, 2023

The new facility puts next-day delivery within reach of 500,000 additional customers for a total of more than 3 million in the Atlanta market. The facility already is delivering up to 1,500 packages per day, and Target plans to ramp up its capabilities further in the coming months.

Marketing 303

Marketing Planning Shopping Store Operations 303

Retail Focus

APRIL 18, 2024

Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

Management 147

Management Fulfillment Checkout Promotions 147

Retail TouchPoints

AUGUST 6, 2020

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers.

Merchant Services 321

Merchant Services Marketing Grocer Fulfillment 321

Retail TouchPoints

JUNE 30, 2023

Freshippo also has established strategic partnerships with 13 global retail groups, international brands, global associations and consulting companies in Shanghai and announced plans to set up eight purchasing centers globally.

Planning 273

Planning Supermarket Consumer Store Operations 273

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

Fulfillment 230

Fulfillment Dead-Stock Customer Experience Inventory Management 230

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider.

Fulfillment 299

Fulfillment Returns Shipping Promotions 299

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 The retailer is aiming to make itself accessible for customers whenever and wherever they want to interact with IKEA by expanding the availability of omnichannel services. Ingka Group also is investing nearly €1.2

Planning 275

Planning Location Shipping Management 275

Retail TouchPoints

JULY 31, 2020

In an exclusive interview with Retail TouchPoints , Roehm explained how the 850+ -store party supply chain “jumpstarted plans that were already in the business roadmap,” but were not scheduled to kick off for at least a year or two. Curbside’s national rollout is planned for mid-August, with same-day delivery scheduled for two weeks later.

Marketing 276

Marketing Fulfillment Planning Checkout 276

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. Choosing the right 3PL will give you more time to grow your brand and work on product development, rather than miscellaneous fulfillment tasks. What are the benefits of outsourcing your fulfillment? And what does it cost now?

Fulfillment 52

Fulfillment Shipping Wholesale Planning 52

Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season. Even simple requests for feedback get you top-of-mind with that customer.”

Customer Experience 317

Customer Experience Returns Checkout Shopping 317

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Can you fulfill the orders in a timely manner?

Fulfillment 323

Fulfillment Shipping Inventory Management Management 323

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 293

Fulfillment Drop-Shipping Supply Chain Management Grocer 293

Hyken

OCTOBER 27, 2023

This week, we feature an article by Srushti Shah, Head of Product Marketing for Middleware. She writes about how flexible workspaces revolutionize work, enhancing customer experiences through cost savings, increased productivity, and a dynamic, collaborative environment.

Customer Experience 48

Customer Experience Customer Retention Promotions Fulfillment 48

Inside Retail

AUGUST 8, 2021

As a vertically integrated platform, Send owns every level of the customer experience from the warehouses, or Send Shops as they are known, to the inventory and delivery. It is also planning to work closely with local vendors and provodores to access fresh produce. This is a lose-lose situation for the vendor and customer alike.

Supermarket 130

Supermarket Fulfillment Wholesale Shopping 130

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

Shipping 306

Shipping Fulfillment Checkout Fashion 306

Retail TouchPoints

APRIL 22, 2024

Her relatively brief time as President — she took on the role in January 2023 — has been eventful, with the rollout of a new marketing approach , multiple product expansions and a rebrand in which the company dropped the word “Arrangements” from its name, as well as a new store concept in the works. And that’s exactly what happened.

Fulfillment 242

Fulfillment Marketing Consumer Shopping 242

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 240

Consumer Payment Services Supply Chain Management Store Layout 240

Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

Customer Experience 252

Customer Experience Inventory Management Marketing Consumer 252

Retail TouchPoints

JULY 26, 2021

Building an online presence starts with a well-designed website supported by an effective digital marketing plan. You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns. Digital Marketing.

Wholesale 278

Wholesale Payment Services Fulfillment Returns 278