Remove Customer Experience Remove Fashion Remove Store Layout
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Matalan to open 10 stores a year in £25m transformation drive

Retail Gazette

Matalan is set to invest over £25m into its UK store estate this year as part of a multi-year transformation programme. The fashion and homeware retailer will upgrade 30 stores and open 10 new or relocated sites across key regions including London, Essex, Hampshire and Northern Ireland.

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Luxury brand pop-up store hyperlocal retail strategies

Retail Focus

The combination of exclusivity and a deep appreciation for local talent led to a buzz among collectors and fashion aficionados. In addition, Chanel frequently hosts these temporary stores in landmark locations, fostering a connection between their high-fashion offerings and the architectural or historical importance of that location.

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Derbion celebrates bumper 2024 with almost 90,000 sq ft of new openings, upsizes and relocations

Retail Focus

Pictured by Shaun Fellows / Shine Pix Ltd The past year has seen retailers at Derbion invest over 5.87m into their stores to help enhance the customer experience. This takes total retailer investment at Derbion in new stores, refits and upsizes since 2021 to over 35m.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Some of them are tried and true, such as store layout and design, customer service and convenience. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Don’t be complacent in this area.

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive.

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Between the Flags reopens in Bondi Pavilion

Inside Retail

Our Bondi Pavilion store offers a reinvigorated retail experience for our customers with a new store layout and interactive retail touchpoints that offer a high impact and seamless customer experience.”

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Beyond Basics: The Rise of Maximalism in Retail

Retail TouchPoints

Tonal changes also can be used to segment the store layout for intuitive wayfinding synced with the brand’s online presence. An Irish native with a background in hospitality, she joined TPG in 2016 after earning her Associate’s Degree in Interior Design from the Fashion Institute of Technology.