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Kaiyo’s Expansion Brings Full-Service Furniture Resale Model to L.A. 

Retail TouchPoints

Secondhand furniture reseller Kaiyo has introduced its services on the West Coast with a launch in Los Angeles following its generation of $36 million in Series B funding. With the expansion of Kaiyo’s services to the West Coast, the company hopes to grow the furniture resale category. Kaiyo’s L.A.

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The customer is in control: Here’s the new payment and checkout experience

Inside Retail

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”.

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#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No Don’t remember it?

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Consumers Just Keep Spending Online: Here’s How to Keep it Going this Holiday Season and into 2024

Retail TouchPoints

However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%). And with less inflation, consumers will regain some spending power. But there are possible headwinds on the horizon.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

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Navigating the complexities of big and bulky returns in modern logistics

Inside Retail

While smaller parcels can be dropped off by consumers at collection point networks such as Hubbed or Post Offices and lockers, the same cannot be said for big and bulky items. Market segments such as home office equipment, sports goods, furniture, and baby products have experienced significant growth.

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Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Providing Various Payments Technologies. billion in 2020, up 32.4% billion in the prior year.