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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

Retail TouchPoints

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Coles doubles down on payments with launch of Flypay for grocery

Inside Retail

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

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Mastercard Debuts Framework to Enable Biometric Payments at Retailers Around the World

Retail TouchPoints

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

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Mastercard faces court over anti-competitive deals with major retailers

Inside Retail

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

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Grubhub Enhances App Personalization, Adds Priority Delivery Option

Retail TouchPoints

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Grubhub+ members will be charged a lower fee, and for a limited time these loyalty program members can access the service at no cost.

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Woolworths launching stand-alone payments platform, Wpay

Inside Retail

Woolworths is launching its own stand-alone payments platform, Wpay, which will power payments inside and outside its group of businesses, and further extends the group into the retail ecosystem in Australia. It’s an exciting time in the world of payments with new technology driving better experiences for consumers,” Monnington said.

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H Mart, Aveda Join DoorDash’s Growing Delivery Roster

Retail TouchPoints

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm.