Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 2: Order cycle time.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

NOVEMBER 17, 2023

In manufacturing, product substitution can be a valuable tool for optimizing inventory management. Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly.

Customer Experience 264

Customer Experience Inventory Management Fulfillment Inventory Turnover 264

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

JULY 17, 2023

Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. Adopting advanced technology in retail stores makes the shopping experience more engaging. Smart merchandising helped GetGo improve the consumer experience and increase sales.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Inside Retail

FEBRUARY 26, 2024

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. Set benchmarks for inventory management, including the rate of inventory turnover and tracking and fill rate.

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. The fact that you can adapt your digital display very quickly as compared to physical inventory management allows businesses to benefit from multiple types of external data.

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

MAY 15, 2023

Consumers are enjoying the benefits of a hands-free, voice-activated application to help cook a recipe or shop online. Secondly, brands are lagging vis-à-vis serving “conversational consumers.” Brands must anticipate prompts from consumers and respond in various ways, which are then coded in on the back end.

Marketing 263

Marketing Inventory Management Consumer Shopping 263

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. No matter how customers choose to shop, informed associates will be a key part of this process. Listen to the session on demand.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Inside Retail

SEPTEMBER 4, 2023

It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.

Checkout 246

Checkout Inventory Management Promotions Point of Sale 246

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers. This leads to improved inventory turnover and reduced instances of overstock or stockouts.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. In this blog post, we’ll explain Artificial Intelligence (AI) in simple language.

Shopping 95

Shopping Inventory Management Customer Experience Store Layout 95

Retail Focus

MARCH 6, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. The adoption of blockchain has a significant impact on both consumers and retailers.

Inventory Management 147

Inventory Management Fashion Customer Experience Consumer 147

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Inside Retail

FEBRUARY 23, 2023

Last December, Levi’s unveiled its largest store in Southeast Asia with the opening of its flagship store in Singapore’s Ion Orchard shopping complex. He believes the Ion store will contribute to the overall vibrancy of Singapore’s retail scene and inspire more hybrid shopping experiences down the road. “We

Inventory Management 246

Inventory Management Apparel Management Consumer 246

Wiser

NOVEMBER 20, 2023

The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry. Previously known as an in-store retail holiday , the hard shift towards online shopping in recent years has made Black Friday an extremely important day for online retailers as well.

Inventory Management 147

Inventory Management Management Promotions Shopping 147

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Offer Spring-Themed Promotions: Entice customers with special promotions and discounts tailored to the spring season. Leverage digital marketing channels to promote your spring-themed promotions and reach a wider audience. Keep your displays fresh and dynamic by rotating them regularly throughout the season.

Promotions 77

Promotions Outdoor Inventory Management Management 77

Shopper Motion

DECEMBER 20, 2022

In today’s digital age, it’s no secret that online shopping has become a major part of the retail industry. With the convenience and accessibility of shopping from home, so many consumers turn to e-commerce platforms for their purchasing needs. The Importance of Connecting Online and Offline Shopping Data. . .

Shopping 52

Shopping Inventory Management Advertising Store Layout 52

Retail TouchPoints

MAY 9, 2023

With AI, retailers can easily generate full-sentence product descriptions when they are creating items in their inventory. A fashion retailer, for example, will want to quickly list its new season’s assortment on its digital channels in order to market and promote these products to customers. What’s Next?

Payment Services 289

Payment Services Inventory Management Marketing Checkout 289

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions. The possibilities appear to be endless.

Fulfillment 244

Fulfillment Dead-Stock Customer Experience Inventory Management 244

Retail TouchPoints

JANUARY 13, 2023

In periods of soaring inflation, consumers look to buy products they truly need. They ensure consumers are connected with the right products early on, ease the purchase process and lead to higher conversion (CVR). Visual search is designed to help people shop the way they’re used to in-store.

Returns 289

Returns Consumer Inventory Management Customer Experience 289

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

Retail TouchPoints

MARCH 31, 2021

Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. Online is now the preferred method of shopping. found that nearly 70% of consumers intend to continue buying online for store pickup. They say you can never go back. trillion by 2023, up from $4.2

Consumer 317

Consumer Inventory Management Boutique Management 317

Retail TouchPoints

MARCH 29, 2021

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty. Tomorrow?

Advertising 299

Advertising Inventory Management Promotions Marketing 299

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 263

Payment Services Apparel Inventory Management Department Stores 263

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. Personalization in the data mining age.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail Focus

SEPTEMBER 7, 2021

The first affects stock inventory management. Planning localised levels of stock on a short-term basis can go some way to achieving this, while more accurate inventory forecasting can optimise reordering to reduce replenishment timescales. What is driving consumer returns? 3) Scale up scenario planning.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. If the NRF show is any indicator, then that is exactly things are headed in the coming years.

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Star Miconics

DECEMBER 1, 2023

A rising trend in this arena is the concept of holiday pop-up shops, which are becoming part of the broader movement toward temporary retail spaces. These pop-up shops, varying from expansive holiday markets to cozy storefronts, are transient retail events tailored for the winter holiday season.

Shopping 59

Shopping Point of Sale Customer Experience Inventory Management 59

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. Computer vision can track products that consumers remove from the shelves and place in their cart. AI has a lot to offer grocery stores, especially in inventory management. AI tools reduce the lost inventory in one of two ways.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

MAY 18, 2021

To help build this awareness, a merchant should promote its subscription service throughout its site. By offering subscription enrollment on product display pages, shopping carts and more, merchants give shoppers the opportunity to notice and enroll at multiple points in their buying journey. Make Signing Up Simple.

Merchant Services 165

Merchant Services Shipping Promotions Payment Services 165