Retail TouchPoints

JANUARY 6, 2025

While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers. Price-sensitive products suffered a drop in demand as consumers struggled to shoulder the rising cost of tariff-stricken goods.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail Focus

JANUARY 8, 2025

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

Consumer 147

Consumer Home Furnishings Drop-Shipping Beauty and Health 147

Inside Retail

MAY 14, 2025

Reverse e-commerce, referred to as recommerce, is no longer exclusive to consumers today, brands are trying to figure out how they too can capitalise on the global secondhand fashion market that is expected to hit $367 billion by 2029.

Fashion 162

Fashion Inventory Management Consumer Marketing 162

Inside Retail

MARCH 26, 2025

Strategic shifts G-Star appears intent on crafting a seamless and thoughtful reintroduction to Australian consumers. This cautious approach was deliberate, providing ample time to understand the subtle shifts in consumer behaviour post-pandemic. Good Products & Co is the distributor of G-Star Raw in Australia and New Zealand.

Returns 264

Returns Fashion Consumer Marketing 264

Inside Retail

NOVEMBER 6, 2024

As an occasional buyer and seller of second-hand fashion, I’ve been watching the trend with interest. The shift towards thrifting (a more circular economy) seems like a win-win – good for consumers, brands, and the planet. But at the end of the day, whether you’re buying second-hand or brand-new, you’re still buying and consuming.

Fast Fashion 130

Fast Fashion Fashion Promotions Consumer 130

Inside Retail

JUNE 1, 2025

With its theme of Ya (Elegance), EP Yayings Autumn/Winter 2025 collection opened this seasons Shanghai Fashion Week, together with an alluring performance by a traditional Kunqu Opera singer and a guitar soloist. This was Chinas fashion industry, dressed in its cultural inheritance, stepping onto the world stage.

Fashion 130

Fashion Marketing Jewelry Promotions 130

Retail TouchPoints

NOVEMBER 7, 2024

In fact, 54% of marketers planned to activate their 2024 holiday campaigns in Q3. But consumers have spoken, and 89% think pre-October is “too early” for brands to launch their Christmas marketing campaigns, according to new data from brand tracking company Tracksuit. RTP: Consumers are especially mindful of value this year.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

OCTOBER 16, 2023

Despite a positive job market and a stabilized economic environment, most consumers ( 96% ) are looking to save money in the short term, according to a recent study from PwC. But at the same time merchants’ margins are being squeezed, making intelligent pricing and promotions strategies even more critical for success.

Markdowns 321

Markdowns Promotions Merchant Services Marketing 321

Inside Retail

NOVEMBER 17, 2024

The Sussan Group, the retail collective behind women’s fashion brands Sportsgirl, Sussan and Suzanne Grae, is incorporating “responsible fibres” into its supply chain and investing in futuristic pilot projects, such as making a compostable T-shirt, as it looks to increase consumer awareness of its sustainability initiatives.

Fashion 130

Fashion Apparel Accessories Consumer 130

Inside Retail

DECEMBER 4, 2024

High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? In translating its latest collection into Bitmoji avatars, Valentino promotes individual expression and fosters an ever more global community through the brand’s most iconic motifs.”

Fashion 277

Fashion Target Market Marketing Promotions 277

Inside Retail

NOVEMBER 25, 2024

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. billion, Temu’s growth has been meteoric, largely fuelled by its competitive pricing and frequent promotional events.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Retail TouchPoints

OCTOBER 25, 2024

As The Wall Street Journal noted, consumers are making 8% more trips to different retailers as inflation impacts household budgets. The Journal also reported that consumers are traveling to cheaper zip codes to shop and are joining loyalty programs to take advantage of promotions in greater numbers, according to retail analysts.

Shopping 289

Shopping Supermarket Advertising Consumer 289

Retail TouchPoints

NOVEMBER 2, 2022

The fashion industry has been questioned a lot about its environmental impact. As new regulations are enforced and consumers develop ever-more-sophisticated expectations around a brand’s environmental impact, fashion brands have to do more than claim they are compliant. Designing products that are sustainable and compliant.

Fashion 312

Fashion Consumer Promotions Management 312

Inside Retail

APRIL 1, 2025

Since its founding in 1999, Iroo has set itself apart in the fashion sector by offering new collections weekly rather than following the industrys standard seasonal drop. Inside Retail : How has the Taiwanese fashion market changed since Iroo’s inception?

Fashion 130

Fashion Clienteling Marketing Promotions 130

Retail TouchPoints

OCTOBER 4, 2021

Luxury resale marketplace The RealReal has teamed up with luxury fashion site Mytheresa to educate consumers about the value of resale and encourage online consignment of upscale goods. The RealReal inaugurated National Consignment Day in 2017 to raise awareness about creating a more sustainable fashion ecosystem through resale.

Fashion 264

Fashion Promotions Outdoor Payment Services 264

Retail TouchPoints

NOVEMBER 29, 2024

Certain categories seem to work best with social commerce: Consumer packaged goods (CPG), fashion, beauty, and health and wellness. Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Cultivating KOCs (key opinion consumers, a.k.a.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Inside Retail

OCTOBER 29, 2024

The fashion industry is no longer just under-appreciated, it is in an undeclared war. What is it about fashion brands that make them the target of more greenwashing claims than just about any other industry? Do fashion labels make themselves easy targets by setting unrealistic goals and making outlandish claims?

Fashion 130

Fashion Fast Fashion Apparel Consumer 130

Retail TouchPoints

JANUARY 29, 2025

John Ferdinand: The changes in technology and consumer behavior, and the exponential growth in online sales activity for all products but particularly in fashion have all contributed. RTP: Weve heard a lot recently about dupe culture, particularly when the dupes are being promoted by influencers on social media.

Marketing 264

Marketing Consumer Promotions Apparel 264

Retail TouchPoints

NOVEMBER 11, 2024

“I’ve always been obsessed with accessorizing and playing with fashion, so launching an exclusive collection with Claire’s is a full circle moment,” said Paris Hilton, CEO of 11:11 Media in a statement. “Claire’s was my go-to when I first started experimenting with my personal style. .” ”

Jewelry 277

Jewelry Fulfillment Consumer Promotions 277

Inside Retail

MAY 9, 2022

Australian fashion companies can now apply to use a special trademark certifying their products are locally created. Leila Naja Hibri, AFC CEO, said the initiative is a great opportunity to showcase Australian fashion talent. When Italian fashion is mentioned, we immediately visualise a distinct brand identity of quality and elegance.

Apparel 279

Apparel Fashion Promotions Consumer 279

Retail TouchPoints

AUGUST 28, 2024

Ebay is launching a “Pre-Loved Fashion Week” in tandem with the upcoming New York and London fashion events that will feature a live, shoppable runway show of pre-owned designer looks. Ebay has been a driving force in promoting more sustainable fashion,” said Kirsty Keoghan, General Manager of Fashion at Ebay.

Fashion 229

Fashion Planning Accessories Promotions 229

Retail TouchPoints

OCTOBER 20, 2022

As prices continue rising, consumers rely on a combination of their wallets and consciences when deciding which fashion industry trends to buy into. In another example of sustainability in fashion, Cole Haan’s Generation Zerogrand II shoe contains rubber made from dandelions. Take a forward-thinking approach.

Fashion 298

Fashion Fast Fashion Apparel Consumer 298

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. Coresight expects fashion resale to grow at twice the rate of the total U.S. fashion market this year alone.

Consumer 351

Consumer Fashion Apparel Returns 351

Retail Focus

NOVEMBER 27, 2024

Offering a real-world example of this approach in action in the retail industry, Allen points to British fashion brand RIXO. They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone.

Promotions 289

Promotions Fashion Consumer Marketing 289

Inside Retail

AUGUST 9, 2023

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. The luxury fashion industry has seen conglomerates striking deals in the past few weeks.

Fashion 246

Fashion Promotions Marketing Consumer 246

Inside Retail

NOVEMBER 7, 2023

The intersection of technology and sustainability is redefining the fashion landscape in Asia, and one of the leaders of this movement is Smthgood, a marketplace with a mission. Smthgood is a social commerce platform that combines user-generated lookbooks with a fashion marketplace that is focused on conscious fashion brands.

Social Commerce 264

Social Commerce Fashion Accounting Accessories 264

Inside Retail

MAY 24, 2024

While established fashion brands are attempting to find solid ground in the current economic downturn, a new guard of Australian designers are trying to get their foot in the door. Fashion is an industry that worships breakthrough talent but gaining access to the necessary resources to innovate and disrupt is half the battle.

Fashion 276

Fashion Fulfillment Consumer Promotions 276

Inside Retail

MAY 18, 2023

This week, Afterpay Australian Fashion Week saw fashion designers and brands descend on Sydney’s Carriageworks to showcase, and define, what’s next for the industry. The Australian fashion and textile industry is at a pivotal moment,” wrote AFC CEP Leila Naja Hibri. The future, according to Eisen, is looking green.

Fashion 245

Fashion Consumer Promotions Shopping 245

Inside Retail

JANUARY 14, 2025

For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations. If you can prove that someone’s copied your idea or that they are using your images to promote their product, you can get it taken down pretty quickly now, he followed.

Advertising 263

Advertising Promotions Fashion Marketing 263

Retail TouchPoints

DECEMBER 12, 2023

Ebay is promoting its new handbag consignment service, which debuted in September , with a “Luxe Line” mobile consignment concierge that will be making stops in LA and Las Vegas from Dec. Additional items from Lyons’ collection also will be available on Ebay.com, with 100% of the proceeds going to Doctors Without Borders.

Promotions 263

Promotions Fashion Consumer Shopping 263

Retail TouchPoints

FEBRUARY 25, 2025

For retailers primarily targeting Gen Z and millennial consumers which now make up over 40% of the population applying gen AI in the research phase of the purchase journey is a good place to focus attention. Price has been a top driver for many consumers for decades.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

JUNE 10, 2025

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. Retailers should invest in long-term partnerships with creators who genuinely align with their brand and empower them to tell stories, not just promote products. However, Gen Z doesn’t shop like their predecessors.

Social Commerce 162

Social Commerce Fast Fashion Advertising Consumer 162

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. Amazon controls the inventory, marketing and promotional strategy. In this case, the manufacturer is responsible for the inventory planning, marketing and promotional strategy.

Consumer 312

Consumer Fashion Shipping Advertising 312

Retail TouchPoints

MARCH 3, 2023

To top that off, differentiation approaches in retail that have been around for ages, such as unique inventory or strategic pricing and promotions, can now be easily imitated. Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Value added services have their own charm.

Consumer 283

Consumer Customer Experience Fulfillment Employee Engagement 283

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, at Iroha Mart, Wayvee Analytics used environmental stimuli uplifting music and increased space in front of the shelves during the promotional period to speed up customer movement, resulting in a 17% increase in sales. Theyre feeling overwhelmed and impatient hardly the right moment to pitch a promotion or upsell.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail Focus

MAY 28, 2025

The first store in the series is located in Suzhou – which opened on 8th May 2025 – and the design concept will be gradually promoted to thousands of stores in the brand’s global regions such as China, the Middle East and South East Asia.

Fashion 147

Fashion Accounting Promotions Shopping 147