365 Retail

AUGUST 11, 2023

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

Customer Retention 52

Customer Retention Marketing Spend Returns Customer Experience 52

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 303

Payment Services Checkout Drop-Shipping Customer Retention 303

Retail TouchPoints

JULY 21, 2022

For years, consumers have known that their behaviors have been tracked. But as more outside forces shine a spotlight on how those behaviors are turned into data that is leveraged for monetary gain, consumers are looking for more control over their information — and marketers are scrambling to keep pace. “And

Marketing 279

Marketing Advertising Consumer Customer Retention 279

Retalon

AUGUST 22, 2023

Keeping close track of CAC movements helps you optimize the acquisition funnel to control costs and get maximum results from marketing spend. Customer Retention Rate Definition The customer retention rate is the percentage of customers you retain over a given time period.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41