Zebra Technologies releases 16th Annual Global Shopper Study
Mass Relators
OCTOBER 25, 2023
This year, the ease of making returns has moved ahead as a leading reason shoppers choose to shop in stores, outpacing comparison shopping. In fact, eight in 10 of them agree the investment in self-checkouts is paying off as this technology allows associates to work on higher value tasks and improves the customer experience.
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